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“Poor service” 2 of 5 stars
Review of Michelle's On Market Square

Michelle's On Market Square
10 Market Street, Portsmouth, NH
603-427-8253
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Ranked #31 of 183 Restaurants in Portsmouth
Certificate of Excellence 2014
Price range: $30 - $30
Cuisines: Italian
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Restaurant details
Dining options: Breakfast, Reservations
Dining style: Casual Dining
Annapolis, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Poor service”
2 of 5 stars Reviewed September 24, 2012

While visiting Portsmouth, we chose Michelle's for Sunday brunch. We found the service to be quite poor and our waitress simply seemed unable to handle her tables. We were sitting at our table for over 10 minutes before she asked for a our drink order; we waited another 10 before our coffee arrived. We also experienced a long wait for our food arrive; the waitress never checked backed to see if we wanted a refill on our coffee either and was overall quite brusque. I couldn't even tell you which waitress to avoid as she never actually greeted us or introduced herself.
I would advice anyone with allergies not to eat here. I had ordered the berry crepes which were supposed to be served with walnuts. The chef substituted cashews, and I discovered this after eating one. The cashews simply didn't work with the dish and seemed very odd. While I don't have a cashew allergy, they are common enough that adding them to the dish seemed worth a mention.

  • Visited September 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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145 reviews from our community

Visitor rating
    79
    37
    15
    5
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Plymouth, Massachusetts
Top Contributor
122 reviews 122 reviews
82 restaurant reviews
Reviews in 78 cities Reviews in 78 cities
62 helpful votes 62 helpful votes
“Exellent brunch”
4 of 5 stars Reviewed September 14, 2012 via mobile

We ate here with a finicky friend. Everyone was happy. We'll be back ... tomorrow, I think. Definitely soon.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlottesville, Virginia
Contributor
14 reviews 14 reviews
5 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Terrific bistro”
5 of 5 stars Reviewed September 12, 2012

We ate in the bar upstairs because it was quiet. The food was excellent, as was the wine. A little pricy, but the dinner was worth it.

Visited September 2012
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Portsmouth NH
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“fabulous brunch”
5 of 5 stars Reviewed September 12, 2012

Michelle's is a quaint little place right in Market Square. I went a few weeks ago for brunch with a friend and back again when family was visiting. The food was delicious, beautifully presented and the service was excellent. I had the country breakfast which was the right amount of everything I wanted....and they serve real maple syrup. The atmosphere is cozy. We sat downstairs by the window. There are a couple of tables outside as well and a larger dining space upstairs I am looking forward to going back to try their dinner menu.

  • Visited September 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Pepperell, Massachusetts
Top Contributor
59 reviews 59 reviews
41 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
“Great Service and Food!”
5 of 5 stars Reviewed September 4, 2012

Nice restaurant in Portsmouth center with an interesting menu. Ask to eat upstairs. A bit nicer and quieter than downstairs. Excellent service. Our service William was great! My husband had the Lamb and Wild Boar Cassoulet which was excellent. I had a special of Chilean Sea Bass and my daughter had the Roasted Vegetable Neapolitan which she loved. Would definitely go back again.

  • Visited September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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