My husband and I were very disappointed with our check-in experience. We were charged more than expected by our phone operator who turned out not to be a BW representative at all even though the number was on their website. I was contesting the higher than agreed to price before I left home but had received no notification that anything had been done to rectify the situation. Unbeknownst to us, our original reservation was cancelled prior to our arrival at the hotel. After driving for 7 hours we entered the hotel with our confirmation email in hand only to find that there was nor reservation in our name. Rather than charging us the 'higher than was quoted on the phone' price, the staff chose to charge us $10 more bringing the cost of the room approximately $35 more than the agreed to price. : (More
- Free Wifi
- Pool
- Visit hotel website