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Residence Inn Portsmouth Downtown / Waterfront: Traveler Reviews

3.0 of 5
100 Deer St, Portsmouth, NH 03801
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Residence Inn Portsmouth Downtown / Waterfront
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168 reviews from our community

    Trip type
Traveler rating
    109
    46
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    1
Date Rating
Danvers, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Well done Marriott!”
5 of 5 stars Reviewed February 18, 2013

We recently spent a night at the Residence Inn when we were in Portsmouth for my wife's birthday. This hotel is conveniently located in downtown Portsmouth and close to everything. When we checked in the staff was extremely friendly and greeted us with warm smiles. The hotel is nicely decorated in tones of ocean blues and greys. Our room was immaculate and beautifully appointed. The appliances looked brand new and the bathroom was meticulously clean. While dressing for dinner, I went down to the bar. Gerri, the Operations Manager, was bartending as they were short staffed. Gerry, was warm, inviting, and made a point to speak to everyone at the bar. As the Operations Manager, she obviously has a lot to do in this hotel but clearly welcomed the opportunity to get to know hotel guests. She made such an impression on me, I am trying to think of a job I can offer her at my own organization! The next day, we met a chamber maid in the hallway who greeted us with a warm smile on what was otherwise a snowy cold New England day. The valet staff got all the snow off the car and brought it back to the hotel efficiently. I can't say enough good things about this hotel. I travel for business several times a month and I would highly recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask cjl00_0 about Residence Inn Portsmouth Downtown / Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great location, and an outstanding property.”
5 of 5 stars Reviewed February 10, 2013

With the exception of getting a pair of key cards for the room that initially did not work, had an outstanding stay. Very nice lobby area, and the rooms are great - very clean and spacious. Great location! Parking is available across the street, and curbside parking for check in can sometimes be unavailable. Despite these minor nuisances with parking, we will go back to this hotel again. Downtown Portsmouth is within easy walking distance, one of the great benefits of this property.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HeloShark about Residence Inn Portsmouth Downtown / Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
“Great Location”
4 of 5 stars Reviewed January 28, 2013

This was my first time staying in Portsmouth, NH. We chose to stay at the Residence Inn Portsmouth Downtown/Waterfront because of the location and proximity to downtown. The hotel was very busy when we arrived but the staff was extremely helpful and even let us check-in early. The rooms were very spacious and clean. My only complaint would be the parking – we had to wait almost 30 minutes for our valet, so I would recommend giving plenty of notice before you need to leave. Otherwise, the hotel was great, and the location to restaurants/shopping was ideal.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Megan C about Residence Inn Portsmouth Downtown / Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Bethesda, Maryland
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Excellent service, comfortable hotel, clean and well located”
5 of 5 stars Reviewed January 27, 2013 via mobile

I really wanted to write a review for this hotel since the staff here were so outstanding and I hope the positive feedback gets back to them. Literally everyone from the front desk people to the cleaning crew to the valet guys were cheerful and helpful to the extreme. They had a free breakfast, free cookies in the afternoon and free snacks on most of the evenings. Free coffee and tea 24/7 as well.

My only complaint was the room was a bit noisy. I could hear the fridge and the heating clicking on and off at night and I could hear the person upstairs clomping around. My window also faced the construction site next door which was really noisy. I have really good hearing though so these things might not bother other people, I am not sure.

The location was excellent - walk to everything - although, weirdly, downtown Portsmouth doesn't seem to have a drugstore (??) The CVS is a mile away which wouldn't even be that bad but the weather was absolutely freezing. Lots of bars (all with live music), restaurants, shopping, etc. easily walkable from the hotel even in freezing temperatures. I did not have a car so that was nice.

All in all, a great stay. Nice hotel and very comfortable.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask angb77 about Residence Inn Portsmouth Downtown / Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton, Vermont
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Nice Hotel - But Parking Could be a Problem”
4 of 5 stars Reviewed January 20, 2013

This was my second time staying at the Residence Inn Downtown Portsmouth while visiting the area for business. From the moment we arrived (at valet parking) to the moment we checked out the staff was so wonderful. They were willing to help with whatever was needed.

The rooms were very spacious and clean for the most part. I happened to look underneath the sheets at one point and it looked like the underside of the mattress was stained for whatever reason, but that was the only thing I found wrong with the room. Everything else was great. In the little basket that has the coffee and sugar packets, there was also a bag of popcorn provided which I thought was a nice touch. Perfect for when my meetings got out late and I just needed a little snack.

Breakfast was really nice too. There were some hot items and cold items. They had these chocolate and white muffins that I thought were amazing.

It is really located in the perfect location if you are there to visit the local shops, eateries or sights of the water. I'm lucky that the building I was working from was right on the water and had a beautiful view. It's a beautiful area for walking around and visiting.

The only thing that others might find kind of annoying or an inconvenience is that there is only valet parking since there is no hotel parking lot/garage. There used to be a lot across the street that was .75 cents an hour, however they have now dug it up to build another hotel. There is a parking garage around the corner that is .75 an hour and that is where we parked since the office we were going to was just a five minute walk.

But other than parking everything else was great.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Nicole H about Residence Inn Portsmouth Downtown / Waterfront
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Residence Inn Portsmouth Downtown / Waterfront

Also Known As:
Residence Inn Portsmouth Downtown / Waterfront Hotel Portsmouth
Residence Inn Portsmouth Downtown / Waterfront Hotel
Address: 100 Deer St, Portsmouth, NH 03801
Phone Number:
Region: United States > New Hampshire > Portsmouth
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Portsmouth
#2 Romantic Hotels in Portsmouth
#2 Business Hotels in Portsmouth
Price Range: $$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located next to the new Portsmouth Harbor Events & Conference Center, Residence Inn Portsmouth Downtown is Portsmouth’s only LEED Certified Hotel. Steps away from a wide variety of boutiques, theaters, galleries, historic homes and waterfront gardens, plus, dining options are endless with Dolphin Striker, Oar House and Portsmouth Brewery just a block away. Our all-suite, extended-stay hotel is pet-friendly, offering such amenities as an indoor pool, fitness center, on-site bar and complimentary hot breakfast. ... more   less 
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