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“Pleasant stay...” 4 of 5 stars
Review of North Conway Grand Hotel

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North Conway Grand Hotel
3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860   |  
Hotel amenities
Ranked #13 of 24 Hotels in North Conway
Gatineau, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Pleasant stay...”
4 of 5 stars Reviewed August 31, 2014

Clean and spacious room with fridge and microwave...which came in handy. Stayed one night on a tail end of a road trip with the kids..Enjoyed the indoor and outdoor pool (Very kid friendly) and complementary DVD library.
Convenient for shoppers as Outlets are a few steps away.

Would like to see more choices for dining... Hotel offers free breakfast for kids but the catch is with paying parent... at 14$ for a hot breakfast. We settled for some oatmeal in the room and spent the money at the outlets...
Friendly staff and looks like there is a lot to explore in the area... I would return.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,004 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
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  • German first
  • Italian first
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English first
Chelmsfofrd
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2014

Stayed here for one night to break our journey from Canada to Vermont. The hotel has lots to offer families as there is so much to explore in the area and it is also an ideal base for a 'girlie' shopping weekend with the retail outlet close by. Our room was extremely comfortable and clean and there was an extensive choice of food at breakfast. We didn't have long enough to enjoy all the hotel had to offer (pool, gym etc.) but we would certainly have no hesitation in staying there for longer if we found ourselves in that area again in the future.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 29, 2014

This is a great place for families to stay. Not only is it close to Storyland, but its also on a main road, surrounded by great places to eat.
Our children were greeted by a gigantic moose (plush) when we walked in, along with drinks and cookies. There is also a movie room with 2 movies a night. The pool was a favorite. Our kids bounced around from the indoor to outdoor for 4 hours straight. We were also able to dry off by the firepit. Endless towels, no worries about a towel card.
The room was quite nice and we had excellent internet access.
We'll be back next year.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westwood, MA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2014

Came up with wife and two young boys. Able to check in early and counter staff was very friendly and helpful answering all questions. Room was clean. Wifi worked. Went down to outside pools which the kids loved, water spouts shooting up everywhere and they were super excited that they got to go in the hot tub (no signs that said "16 and over" that we saw!). No lifeguards so be extra vigilant as always. Outside ping pong tables great with plenty of balls and paddles available. Tons of nice brand name retail outlets behind the hotel with a few restaurants, which some people might think is a detraction, but I think it's terrific because it gives the option. At night, they had a sundae party which we stopped by and enjoyed. They also had a movie playing, which we skipped and decided to play movie in own room. DVD player had issues, but we called and the guy came up and fixed it within 10 min. I forgot my toothbrush and someone was up within minutes. Kids had vouchers for breakfast buffet for each paying adult, which was a decent value, tasty enough and convenient before heading out. Checkout was easy/flawless. Nice job.

Room Tip: Close to elevator is good because hallways are a little long.
See more room tips
  • Stayed August 2014, traveled with family
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at North Conway Grand Hotel, responded to this review, August 27, 2014
Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations.

Located in the heart of North Conway, the North Conway Grand Hotel is one of the finest resorts in the White Mountain Region. With oversized guest rooms, family and Jacuzzi suites, many with beautiful pond or mountain views, we can satisfy most vacation needs. All guest rooms feature marble bathrooms, luxurious bath amenities, hairdryer, refrigerator, and microwave, Cable TV with Nintendo, and DVD players with free use of our extensive DVD library. In addition we offer free in-room wireless Internet, CD and MP3 player, safe, and gourmet coffee and tea.

As you mention, the ice cream social and outdoor pools, including our kiddie pool, are popular summer amenities. We hope that you were able to take advantage of the many other hotel amenities including our outdoor fire pit, chess set, playground, game room, movie room, and New England’s best outlet shopping on site.

We hope to see you again soon!
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Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
6 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 20, 2014

We are very happy with our choice. The location is great and the hotel is really geared towards families. There are multiple pools, a playground, ice cream parties and movies! It's also near shops and restaurants. We stayed here to visit Santa's Village and Story Land and it was perfect. The whole area is scenic and a fun place to be.

Stayed August 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 14, 2014

Last year, my wife, 8 month old, and I stayed at this hotel and really was very impressed and surprised. It's our first time in North Conway, and this hotel really made our stay in NH a spectacular one.

That's why this year, when our 20 month old is ready to visit storyland, we didn't hesitate to pick North Conway Grand Hotel again. As expected, this hotel didn't disappoint us. Our stay was another memorable one.

Thank you!

Antonio Grajo Jr.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at North Conway Grand Hotel, responded to this review, August 15, 2014
Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations.

We hope that you were able to enjoy the many features and amenities of our resort including: indoor pool, Jacuzzi, sauna, game room, exercise room, and year-round outdoor pool and hot tub, playground, seasonal kiddie pool, and fire pit. We also feature nightly movies in our state-of-the-art movie room, a full service restaurant and bar, and New England’s best outlet shopping on site with over 60 shops. Conveniently located near many attractions including Story Land, be sure to book your tickets online with us.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reigate, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 14, 2014 via mobile

We stayed here as a base for our school ski trip. As a teacher it provides a very good safe base for all your needs. The breakfast food options are very good and the dinner options were plentiful.

The rooms were large although students had to share double beds which wasn't ideal. The pool area is superb with a small jacuzzi and an indoor and outdoor pool.

The retail outlets offer some good bargains and also allow students to do some retail therapy.

Overall a good hotel for a large school group.

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
srnhg, Owner at North Conway Grand Hotel, responded to this review, August 15, 2014
Thank you for being our guests at the North Conway Grand Hotel and writing such a great review. We are pleased to hear that our staff, our amenities, and the hotel itself met/exceeded your expectations.

Located in the heart of North Conway, the North Conway Grand Hotel is one of the finest resorts in the White Mountain Region. With oversized guest rooms, family and Jacuzzi suites, many with beautiful pond or mountain views, we can satisfy most vacation needs. All guest rooms feature marble bathrooms, luxurious bath amenities, hairdryer, refrigerator, and microwave, Cable TV with Nintendo, and DVD players with free use of our extensive DVD library. In addition we offer free in-room wireless Internet, CD and MP3 player, safe, and gourmet coffee and tea.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in North Conway
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway

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