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“Average Hotel” 4 of 5 stars
Review of North Conway Grand Hotel

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North Conway Grand Hotel
3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860   |  
Hotel amenities
Ranked #15 of 24 Hotels in North Conway
Saint John, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Average Hotel”
4 of 5 stars Reviewed October 24, 2012

The hotel itself is well done, the rooms are comfy and a great location. We were disappointed in the breakfast buffet, as the food was a little cold with slow service and the price point was a little high for what you get. That said we would stay again.

Room Tip: Skip the breakfast, its not worth the price tag.
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Singapore, Singapore
Top Contributor
87 reviews 87 reviews
42 hotel reviews
Reviews in 45 cities Reviews in 45 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed October 24, 2012

I stayed in this hotel on board insight tour group. The hotel was located near shopping outlets & Walmart. I was able to get e-book for a colleague at a low price at walmart here. This hotel had an indoor heated pool & a self service laundry. It only cost usd5 to wash 7 dry a bucket of clothes-good bargain. The only flaw was that the dinner buffet tasted awful. Skip the buffet dinner!

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warwick, Rhode Island
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2012

I already left a review about this hotel before but I just had to do it again......my boyfriend and I stay here two times a year and we just love it....we have stayed at more expensive hotels too but this one is still tops.....if anyone has left a bad review I just cant see why.....this is the only place we will stay now.....they always accommodating....every time we stayed....it's a great price and the location is around everything!!! The food is great in the restaurants and the staff is helpful and friendly.....we just came back and i'm already looking forward to June!!! You have to try this place....you wont regret it!!!!

Room Tip: I love the higher floors...with mountain views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Wareham, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed October 21, 2012

The look of the hotel is nice but we were put in a standard handicapped room with a parking lot view which was WAAAAY overpriced. When asked if we could change and didn't need a handicapped room nor did we want one were told they had nothing else and there was nothing they could do.......A/C was also very noisy............ fortunately it was only one night but will not go back.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Top Contributor
94 reviews 94 reviews
19 hotel reviews
Reviews in 51 cities Reviews in 51 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed October 20, 2012

Pleasant and up market "standard" hotel. Perfect for the shops in the outlet, really close, 50 yards away in fact! Room was fine, and the pub for dinner was nice. The breakfast was great, cheap and cheerful, with friendly service. Ideal for a nights stay and some exercise on the credit card next door.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 18, 2012

Stayed here as part of US tour. Large comfortable rooms.Good bathroom ( could be better ventilated). Warm welcome from friendly helpful front desk staff. Outdoor pool open year round with integral jacuzzi. Indoor pool often used by families and therefore rather warm for the serious swimmer. Restaurant has potential but needs more variety and change in evening meal menu. Breakfast has choice of hot or colda and is reasonably priced.Right by an outlet area with good variety of shops. Plenty of eating places nearby. Good supermarket about half mile walk.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Halifax, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2012

The grand is so convenient to shopping sitting right on Settlers Green you do not have to get in your vehicle at all. You have direct access to the back roads to avoid the Route 16 traffic if you want to go anywhere. There is a work out room, pool (indoor and out) hot tub, and coin laundry. The bar serves a wicked bowl of chili and the nachos aren't bad either. You can watch the NFL there since nobody seems to buy the pkg in New England and Geo misses his NFL Monday nite thing. We always get a room on the top floor with high ceilings. I love the grandeur of the marble in the bathrooms. I do all my thinking in the shower and the intricacies of the marble in there is amazing...it is like a piece of jewelry. I find most of the people on the front desk very pleasant and accomodating. I suggest to check in and out before and after the rush hour times and you will not have problems. I wouldn't suggest the breakfast buffet, we had it last time and I would not dine there due to the experience.

Room Tip: Top floor just off the elevator.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
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Also Known As:
Grand Hotel North Conway

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