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“Love this hotel” 5 of 5 stars
Review of North Conway Grand Hotel

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North Conway Grand Hotel
3.5 of 5 Hotel   |   Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860   |  
Hotel amenities
Ranked #14 of 24 Hotels in North Conway
Warwick, Rhode Island
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Love this hotel”
5 of 5 stars Reviewed October 22, 2012

I already left a review about this hotel before but I just had to do it again......my boyfriend and I stay here two times a year and we just love it....we have stayed at more expensive hotels too but this one is still tops.....if anyone has left a bad review I just cant see why.....this is the only place we will stay now.....they always accommodating....every time we stayed....it's a great price and the location is around everything!!! The food is great in the restaurants and the staff is helpful and friendly.....we just came back and i'm already looking forward to June!!! You have to try this place....you wont regret it!!!!

Room Tip: I love the higher floors...with mountain views
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,052 reviews from our community

Traveler rating
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    338
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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  • English first
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English first
West Wareham, Massachusetts
Level Contributor
4 reviews
2 of 5 stars Reviewed October 21, 2012

The look of the hotel is nice but we were put in a standard handicapped room with a parking lot view which was WAAAAY overpriced. When asked if we could change and didn't need a handicapped room nor did we want one were told they had nothing else and there was nothing they could do.......A/C was also very noisy............ fortunately it was only one night but will not go back.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
134 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed October 20, 2012

Pleasant and up market "standard" hotel. Perfect for the shops in the outlet, really close, 50 yards away in fact! Room was fine, and the pub for dinner was nice. The breakfast was great, cheap and cheerful, with friendly service. Ideal for a nights stay and some exercise on the credit card next door.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 18, 2012

Stayed here as part of US tour. Large comfortable rooms.Good bathroom ( could be better ventilated). Warm welcome from friendly helpful front desk staff. Outdoor pool open year round with integral jacuzzi. Indoor pool often used by families and therefore rather warm for the serious swimmer. Restaurant has potential but needs more variety and change in evening meal menu. Breakfast has choice of hot or colda and is reasonably priced.Right by an outlet area with good variety of shops. Plenty of eating places nearby. Good supermarket about half mile walk.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Halifax, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 16, 2012

The grand is so convenient to shopping sitting right on Settlers Green you do not have to get in your vehicle at all. You have direct access to the back roads to avoid the Route 16 traffic if you want to go anywhere. There is a work out room, pool (indoor and out) hot tub, and coin laundry. The bar serves a wicked bowl of chili and the nachos aren't bad either. You can watch the NFL there since nobody seems to buy the pkg in New England and Geo misses his NFL Monday nite thing. We always get a room on the top floor with high ceilings. I love the grandeur of the marble in the bathrooms. I do all my thinking in the shower and the intricacies of the marble in there is amazing...it is like a piece of jewelry. I find most of the people on the front desk very pleasant and accomodating. I suggest to check in and out before and after the rush hour times and you will not have problems. I wouldn't suggest the breakfast buffet, we had it last time and I would not dine there due to the experience.

Room Tip: Top floor just off the elevator.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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south wales
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed October 16, 2012

Very nice hotel and in great location if you like shopping. Rooms were nice and big. Didn't eat here though as Applebys is close by. The bar was big and was one of the few we visited that didn't close at 2230!! Was impressed with he hotel in general and would recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Poitiers, Poitou-Charentes, France
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 15, 2012

Very bad experience, no help from front desk with baggage, check in or problems we encountered! Room key did not work and took more than 2 hours from checking in to use of room, during that time no alternative room was offerd or apology given. The choice of food in resaturant was poor and by example of the 5 choices of wine available 2 were out of stock, we chose the buffet as the best option only to find most dishes empty! Overall impression very bad and would not suggest anyone book this place even if desperate!

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about North Conway Grand Hotel

Address: Route 16 at Settlers' Green Outlet Village, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — North Conway Grand Hotel 3.5*
Number of rooms: 200
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Also Known As:
Grand Hotel North Conway

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