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“Showing it's age” 2 of 5 stars
Review of Green Granite Inn & Conference Center

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Green Granite Inn & Conference Center
2.5 of 5 Hotel   |   1515 White Mountain Highway, Route 16, North Conway, NH 03860   |  
Hotel amenities
Ranked #11 of 24 Hotels in North Conway
Leominster, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Showing it's age”
2 of 5 stars Reviewed August 20, 2012

The Green Granite Inn is really starting to show it's age. We were in one bedroom at the back of the property. It said mountain view. All I saw was a broken down bus and condos. I think the room is very overpriced and will not stay there again. The floors left our socks black from the dirt. The pocket doors were warped and hard to open and close. The tub had mold and the bathroom was poorly lit. The windows were cloudy. We were only there for one night, but we would have moved on to another hotel if we were staying longer.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 26, 2012
I do appreciate when a person takes the time to write a review. I'm sorry that we did not meet your needs. I will be looking into the issues that you brought up. Thank you again.
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468 reviews from our community

Traveler rating
    220
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • English first
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English first
Ottawa, Canada
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed August 17, 2012

The Green Granite Inn is starting to look (and smell) a little tired and run down. It was recommended to me by the staff at the Holiday Inn Express and Suites when they were sold out. I believe they're both under the same ownership/management. The room type I was originally offered was not actually available; there was no refrigerator in the room as promised; WiFi access was poor and it took several hours before tech support could fix it; breakfast was mediocre at best - my bent plastic knife wouldn't cut the mini sausage patty; the only way of shutting down the air conditioner was to unplug it. I wouldn't go back. Front desk staff however were very helpful and did their very best to accommodate me.

  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 20, 2012
Thank you for taking the time to write this review. I'm sorry that we could not meet you needs. I hope you still enjoyed the Mt Washington Valley as there is so much to do here. I appreciate your constructive thoughts and we are doing projects to impove all the time. I appreciate the comments you made about the staff. That was very kind and I will be sure to let them know.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2012

We had the storyland package for one night. It was our first time to visit the area. We'll definitely be back, the kids loved their bunk beds, the hotel is right off a busy road but that didn't bother us. Please read the reviews, You'll notice a common trend, the green granite is a great place! One of the reviews said the bathrooms were small but that was fine with us. Thanks Marilyn for welcoming us . We'll be seeing You @ the Polar Express!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 18, 2012
Thank you so much for this wonderful review! We are so glad you stayed with us on your first time to North Conway and Storyland, Many of our guest just love spending the day making memorable moments here and at Storyland. We love to hear how great our staff has been and isn’t Marilyn the Best? Cant wait to see you for polar express, and guess what? Ms. Claus heard you are coming and says hi!
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2012

My sister and I have stayed here several times in the past, and love the location as it's close to great shopping and restaurants. As noted by others, the place needs to be upgraded. The rooms are large and especially love the large bathrooms. On our last visit, we stayed in the "older part" so didn't have a mini fridge in our room. For the price, I feel all rooms should have these. Also, it would have been nice to have a mirror over the desk area. The ice machine in our area was broken, and the steps, etc could stand some new paint.

Overall, I love this place - friendly staff and a great breakfast which is included with your stay. We got to talk to Virginia on the front desk quite abit - such a friendly, helpful staff member. When in the area, I usually prefer to stay here. Hopefully, the next time I come some things will be upgraded.

Also, love the front lobby as I'm a country girl.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 20, 2012
Thank you so much for your review. The pictures are great! Memories are a big part of families and the Green Granite Inn is a place where many memories are made. I will be sure to let Virginia know the nice comments you made about her. Here at the GGI we are working on many projects to keep updating. Wish it could be faster! Looking forward to your return and sister time!
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Aylmer Quebec
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 11, 2012

We have been coming to North Conway for many years. Each year we try a different hotel. NOT ANYMORE. We finally found a hotel with good old fashioned service. The staff was courteous and obviously looked at this as more than just a job. I would like to thank the breakfast cook. She served up a delicious FULL breakfast every morning. Not the stale muffins and coffee found in most other hotels. Also Marylin and Pattie for giving me a small history tour and conversation. thanks very much. We will be staying there next year. No need to search for another place to stay.
Thanks
Tim, Lynne and Alex

Room Tip: I would prefer the bottom floor next time. Simply easier to unload and load the car.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 12, 2012
Thank you so much for taking the time to recognize our wonderful staff! We love to share the rich history that is what makes our hotel stand out to guests. The pictures In our lobby that show The Old Green Granite Camps and how the hotel looked when it was first constructed in the early 30’s is something that we share often to our valued guests. I am so glad that you had an amazing stay and I will tell all of our staff that their hard work and courtesy has made such a great impression on our guests. We hope to see you real soon and thanks again for this terrific review!
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Western ma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2012

We stayed one night while on vacation in NH. Very friendly staff !! Nice lobby at least to me...fairly nice grounds. Area is a busy one...much like the cape in terms of traffic and amount of people..but that was expected and known before we went there. Even though busy everyone is really friendly...not your typical new england attitude exists in the Conway and lincoln areas.
Back the hotel check In and out was a breeze again super friendly...at check out manger was there and offered to take our pictures in lobby in front of the model T station wagon and the mountain lion mount....room was clean...including the bathroom, the matress was a little "springy" for my liking but we had no problem with it. Room had small fridge. There was A small common area near our room that no one was in while we were there.it had tv couches coffee table and a small book shelf with many books. The included breakfast was ok..cereal English muffins etc..had to wait a minute to get table as was busy when we went down. Our daughter went in the indoor pool just for a minute and played on playground whole I checked us out. Outdoor pool looked ok. Hotel is right on the main road but it was still quiet enough forthe area. I overheard there were 220+ guest but it did not feel busy at all at the hotel.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 11, 2012
Thank you for taking the time to write this amazing review! We take pride in making all of our guests feel welcomed and are always attentive to your needs. It’s always a pleasure to hear that we made such a great impression on our guests. It’s so nice to hear that you enjoyed the many areas that we offer our guests to lounge and enjoy while relaxing on vacation. Hope you choose to stay with us on your next excursion to New England.
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 10, 2012

We were back at the Green Granite Inn with our family this year for 3 nights. We enjoy the location close to Settler's Green, the shoppers' paradise. As remembered the rooms were clean and quite large. Our grandson loved the 2 swimming pools and the play structure.
I would suggest 2 improvements for the breakfast: sturdier utensils and fresh fruits such as bananas, strawberries, cantaloup when in season.
The staff is friendly and helpful. Al in all, an enjoyable stay.
Louise B. Ontario

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patti W, General Manager at Green Granite Inn & Conference Center, responded to this review, August 11, 2012
Louise, we are so glad that you came back to visit and stay at our hotel. Thank you for this great review and we will look into the suggestions that you have regarding breakfast. Hope you choose to stay with us again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Green Granite Inn & Conference Center

Address: 1515 White Mountain Highway, Route 16, North Conway, NH 03860
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#10 Family Hotel in North Conway
#11 Romantic Hotel in North Conway
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Green Granite Inn & Conference Center 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
The Green Granite Inn is a locally owned and operated inn, situated in the heart of North Conway, NH. We take great pride in providing a relaxed and friendly atmosphere for families and couples to enjoy their trips to the White Mountains. We have 91 comfortable rooms and suites with several different configurations and a conference center that holds 100 people, perfect for your family reunion or business meeting. ... more   less 
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Also Known As:
Green Granite Hotel North Conway
Green Granite Inn And Conference Center
Green Granite Inn North Conway
Green Granite North Conway

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