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“Except for the kids - it was fabulous!” 5 of 5 stars
Review of Red Jacket Mountain View Resort & Water Park

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Red Jacket Mountain View Resort & Water Park
3.0 of 5 Hotel   |   2251 White Mountain Highway, Route 16, North Conway, NH 03860   |  
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Ranked #6 of 24 Hotels in North Conway
Ellsworth, Maine
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
“Except for the kids - it was fabulous!”
5 of 5 stars Reviewed February 20, 2011

This was a wonderful hotel! Rooms, lobby, restaurant, everywhere was clean, tidy and inviting! They have an indoor water park which is awesome for both adults and kids. Unfortunately we were there during the beginning of school vacation so there were a ton of kids around. Nothing against kids mind you, just wasn't looking to have this many around when I was on a short weekend vacation! Our room was awewsome - had a beautiful mountain view, a door to go outside and sit on the little patio (we didn't, it was February) and very clean. We had a room with a jacuzzi - it was great - the jacuzzi was quiet compared to some others we have had so could watch tv and relax in the tub at the same time. The restaurant in the hotel was great - food excellent, service excellent as well - we went there for dinner. Also got coffee at the snack bar near the pool - they were pleasant too. We sat by the big fireplace for a bit and then in the chairs looking out the window as we enjoyed our coffee. There is a lot of space to walk around and just relax - and you felt comfortable doing so. Staff was great and helpful. The ONLY thing (for us on this stay) I would have a complaint about is the kids in the room above us were up and running around at 5:45 a.m. That totally sucked. So on our last day of relaxing mini-weekend vacation - we were on the road home by 8:30 a.m. where-as we may have slept in a little longer and enjoyed each other's company a bit more - it was an unfortunate ending to the night. So I would ask the staff if you are going as a couple without kids not to put you underneath a family with kids! Otherwise - would recommend this hotel easily

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 24, 2011
Thank you for writing your review and candid reminder of school vacation's volume! We weret proud of the housekeeping and staff assesment you wrote and have shared that with Judy and our housekeeping team! The pool and restaurant compliments are duly noted also, thank you! Our busiest weeks in the winter are school vacation weeks and in 2011 our calendar of packages will include the specific dates so those wanting a more tranquil stay will plan the best time to come, Thank you again for the best feedback we can ask for on the team's behalf and email me when you put another trip in mind so I can guide you to total relaxing dates!

SLambert@redjacketmountainview.com
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989 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2011

What a great place lots of fun, great food and excellent townhouse with room for us all to have privacy from each other when we wanted to decompress

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 18, 2011
Thank you for the outstanding review! The new Town homes are a hit and when you come back, as you promised, you will notice even more homey touches! Stay in touch and come visit anytime...

Steve Lambert & Team
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Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 13, 2011

I have been staying at the red jacket for about seven years now and its the best place to get away. There is much fun to be had at red jacket mountain view. All year long. If you are normally a designated driver its your turn to have fun and stay without drinking and driving bottoms up drink a beer for me and stay atleast one night.

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 14, 2011
What a fun review! Palmers always has live entertainment, good food and drinks and you are welcome to be our guests and have fun again! See you soon = Steve Lambert and Team
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Dover, New Hampshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2011

This was a very imprtant weekend as I am deploying overseas in the military in several weeks for over a year. Since we have two small girls, 4 and 7, we wanted to do something that was focused on a good time for the family. And boy did we do well. The indoor water park was not crowded at all and was very clean. Unlike some water parks that close every hour for 10 minutes for maintenance, this park only closed for one hour around lunch. We got a room that had a small adjoining room which had a set of bunk beds and a small wall mount TV. They even had a bonfire Sat. night which we went to. All of the staff were very pleasant and professional. I cannot think of anything that I would change to make the say better. Great job Red Jacket, now off to Afghanistan!

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 14, 2011
Thank you for serving our country first and foremost! We are proud of the sacrifice you and your family are making and it's great to read that a pre-deployment respite was enjoyed by your girls and family time together at our resort!

Keep in touch and when you come home, we expect we can have your family back together here to unplug and spend family time together!

Thank you again and be safe!
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Foxboro, Massachusetts
1 review
5 of 5 stars Reviewed February 7, 2011

I just returned with a group of 51 (31 were kids!!!) for the Super Bowl and we had a grea time! The water park was perfect, Just large enough and very contained. Rooms were clean. Food was great! Group Sales Coordinator Suzanne was outstanding! Looking forward to next year! Thanks!

  • Stayed February 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 9, 2011
Suzanne and our entire cast were delighted to see the mention of the small party you brought to the resort...all 51 of you! Thank you all for coming and citing the great work Suzanne and her team did. We did check the resort and all 31 children left with your families, so after they've finished school for the year, let's have you reunite at our place and start by calling Suzanne...

Thank you again, Steve Lambert, Suzanne and Team!
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Maine
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 7, 2011

I stayed at the RJMV plenty of times in the past, but this is my first solo visit with just my young children. I booked the ski/splash & stay package which included lift tix to nearby Cranmore Mountain. It was a perfect time to enjoy this facility before the weekend crowds! The water park was better than expected, great temperature, no crowds and wonderful helpful staff. The best part was I didnt have to leave the resort once I checked in. We had our dinner in Palmers Pub, which was very well priced and had a friendly waitstaff. Spent the evening at the waterpark and arcade, then finished off with room service for dessert that was some of the best tasting chocolate cake we have ever had :-) Awoke early for a wonderful breakfast at Chapneys and made our way to Cranmore for some excellent skiing conditions. I would definately take advantage of a late week stay again, because I'm sure this place can pack it in on a weekend and change many folk's opinions of a good time ;-) Otherwise, this is a perfect get away for a pretty decent price :-) P.S. Rooms have been updated since my last visit, and they were spotless! Great job!!

  • Stayed February 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 9, 2011
Thank you for both your stay and outstanding review we have enjoyed reading! The chocolate cake description is something our baker Kelly will be proud to read. Cranmore skiing and sledding makes a great activity as the mountain is next door to our resort. Palmers dining is casual and from the same top chefs who create our Champney's dining - both are excellent and your assessment was nice to review.

"You never have to the leave the resort" was a great title, since you did, we hope you come back in the spring and treat the family to a whole different vacation feel!

Thank you again, Steve Lambert and team.
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Maine
Top Contributor
71 reviews 71 reviews
45 hotel reviews
Reviews in 53 cities Reviews in 53 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 7, 2011

This hotel cant be beat if you are looking for family friendly and convenient in location. Josh, the head chef, took 15 minutes out of a busy saturday night to discuss all the gluten free options they had for our family. I am a doctor who deals with gluten intolerance and I have yet to see a hotel be more gluten friendly than this one is.
The water park is a perfect ad on to a day of skiing. Its no joke with lots to do. Probably the best indoor water park in the northeast.
Skiing is 5 minutes away at Cranmore, which is also family friendly.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveLambert, General Manager at Red Jacket Mountain View Resort & Water Park, responded to this review, February 9, 2011
Thank you for the Visit and great feedback! Our Chef Josh and team does a great job with all types of dietary concerns, your example proves it. We appreciate the review and hope to see you in the spring or summer! Email me personally for any future stay needs!


Steve Lambert & Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Jacket Mountain View Resort & Water Park

Address: 2251 White Mountain Highway, Route 16, North Conway, NH 03860
Phone Number:
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in North Conway
#2 Family Hotel in North Conway
#13 Romantic Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Red Jacket Mountain View Resort & Water Park 3*
Number of rooms: 164
Official Description (provided by the hotel):
Our resort is located on 40 acres overlooking the Moat Mountain Range and Saco Valley, nestled in the heart of the Mount Washington Valley. Red Jacket Mountain View is home of Kahuna Laguna Indoor Water Park. It's 40,000 square feet of splash-tacular fun! Zoom through one of four high-speed tubes before splashing into the landing pool below. Body surf in the swirling wave pool. The whole family will enjoy the activity pool, water cannons and play tower, and your smallest kahunas will have a great time in the shallow pool, an area designed with them in mind. Water park admission is additional. Deluxe accommodations (some pet-friendly) feature 1 or two beds while our family accommodations include spacious family lofts, alcoves or two-bedroom townhouses. Our new four-bedroom homes have full kitchens and decks, offering privacy yet easily walkable to all our amenities! Our front desk is at your service for all the arrangements you will need for activities such as skiing, hiking,shopping the outlets of North Conway or visiting StoryLand and Santa's Village. ... more   less 
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Also Known As:
Red Jacket Mountain View Hotel North Conway
Best Western North Conway
Red Jacket North Conway
North Conway Best Western

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