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“Great place for families w/pets” 4 of 5 stars
Review of Hampton Inn & Suites North Conway

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Hampton Inn & Suites North Conway
2.5 of 5 Hotel   |   1788 White Mountain Hwy, North Conway, NH 03860   |  
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Ranked #2 of 24 Hotels in North Conway
Malden, Massachusetts
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great place for families w/pets”
4 of 5 stars Reviewed March 1, 2014

This hotel is centrally located, the service staff are very friendly and professional and answer all your questions. Each night there was a movie as well as an activity for kids. This hotel is super dog friendly and give out treats. they have a quiet time 10p-6a which is nice. The room itself was clean and nice, nothing extravagant. Free breakfast daily which you can eat in your room or in the dining room. It's self serve and they provided a good variety of items. This hotel has a waterpark which was totally awesome and the best thing for kids. The water needs to be about 10degrees warmer, but it was great. The only thing I would suggest if you stay here; let the desk staff know when you are going out for the day and request your room be cleaned early. Your room may not be cleaned until the late afternoon. Other than that, we all had a great stay, including our dog. I would definitely stay here again.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 3, 2014
We appreciate you taking the time and writing a review. We are pleased that you enjoyed our "pet friendly" hotel. We believe that our hotel should be open to all members of your family, included the four legged ones. As you experienced, we are not only "pet friendly", but also we are "pet crazy". Many of the staff members, myself include, have puppies in our lives. We love welcoming them, and there are no additional fees. Other hotels in town charge anywhere from $25, to $100 a day. Not at the Hampon Inn North Conway. We have designated pet rooms scattered throughout the hotel, and they are welcomed in all areas, except the breakfast room and the indoor water park, unless they are service animals. We hope to see you again.
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817 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Macungie
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

My husband and I went to North Conway to rock climb, mountain bike, and visit the town. The rooms were clean, neat, breakfast was great. No problems...will def stay there again! I would say the nicest hotel in north Conway for the price!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 3, 2014
Thank you for taking the time to share your thoughts. We are delighted to know that we were a good fit. We hope to see you again.
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

Very nice and friendly hotel. Cora at the front desk is very nice. Sharon at the poor is great as well. Everyone is very helpful. Our family enjoy staying there for years. We come back every year twice or three times.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 3, 2014
Thank you for sharing. I promise to pass on to both Cora and Sharon, your kind words. We look forward to your return.
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Kennebunks, Maine
1 review
5 of 5 stars Reviewed February 24, 2014

Our family experience started last November 2013 when we stayed for a night just so our son could use the water slides there. Unfortunately the heater was not working and the water was a bit on the cold side, which didn't stop him from swimming. After the second day Patrick, maintenance manager came down and refunded our night stay and gave us a free night stay in the future. We came back in February and totally enjoyed the pools and the wonderful accommodations. The staff there really shines, from Tammy who worked the pool to Tom Spaulding the manager and everyone at the front desk and breakfast crew. Look forward to many more returns.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 1, 2014
Thank you very much, your written words are very kind. We are so happy to have you return, and enjoy some of our good old fashioned "Yankee Hospitality". We all send our regards, and certainly hope to see you again.
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Cumberland, Rhode Island
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

We stayed at the Hampton Inn for a weekend ski trip. This was our first visit to the North Conway Hampton Inn but have stayed at other Hampton Inns in other cities. As expected the service was great and greeted warmly when we arrived. Our check in was early so the staff member asked us to walk a bit slowly because our room was just being finished up. My wife and I laughed and walked slowly but the kids were dying to get up to the room. Upon arrival to the room it was ready and met our high standards for cleanliness. We were also happy that our room was one of the larger rooms with a couch. A plus to the room was the sink and vanity were outside the shower room allowing our family to quickly get ready the next morning to go skiing. At other hotels where everything is in the shower room it slows down the morning preparation. There was a large walk in closet located adjacent to the sink/vanity area that was bigger than most of our closets at home. There was on pitfall to the closet and that was the handle to open the folding doors. The location of the handle creates a pinch point and my finger became caught between the two door causing an injury. My wife and I were really impressed that the Hampton posted quiet hours in the hotel in several locations to emphasize what is expected of guests. During the 10p-6am period it was quiet on our floor. That was wonderful!

The morning breakfast was good. The staff was wonderful and kept things as orderly as they could with the influx of diners in the morning. The food was fresh and plentiful. We all left for skiing with full stomachs to start the day. In the Hampton Inn tradition there were cookies available in the afternoon when we returned. They were great with the around the clock coffee and cocoa. On Saturday evening there was decorate your own cookie and all the family could participate. This was a great hit with the kids.(The more the frosting the better!)

We knew when we booked the Hampton there was an indoor water park. We had some reservations about this because our children are older and enjoy swimming in a pool. The water park is nice but small. There is a small childrens area then a larger two waterslides. The slides were nice but after about 30 minutes the kids became bored and we ended up heading back to the room. The kids left the waterslides happy but wanted to swim in a pool.

Overall, we were very happy with our stay. We will return again for another stay.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 1, 2014
What a wonderful review, thank you very much for taking the time to write it. I am delighted that you enjoyed the room type that you reserved. Our Studio Suites are perfect for family, because they are so spacious. We look forward to your return.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2014

I wish I could give this hotel a better review because the staff was so amazingly nice and helpful and the kids absolutely loved the water park, but our room had numerous problems. The sheets were covered in hairs (it looked like animal hairs) that seemed to be in the fibers of the sheets. There was a sign on the bed that said the sheets were cleaned for our arrival which means that there might be something wrong with the washing machines which cant get out the hairs (animals are welcome at this Hampton Inn). It was totally disgusting! Also, the heating system in room 300 was very loud. I tried turning the heat to "off" but instead of turning off the noise, it just made cold air come out. I like how the hotel has coffee and cocoa at all hours. The breakfast was abundant in quantity but the quality was lacking. It felt like prepackaged food, that was just opened, heated up and put out vs. cooked/prepared on the premises.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 1, 2014
Thank you for your candid comments, concerning your recent visit. I regret that we fell short, of meeting your expectations. Accept my apologies for any inconveniences that we may have caused you. Please contact me directly, I would like to resolve this to your satisfaction. I look forward to hearing from you.
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Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

Just returned from North Conway after a fantastic week skiing , we sent the manager a email prior to our trip requesting a high floor room at the back of hotel. Sure enough on the arrival our wish was granted, and our room was spotless clean , with extremely comfortable beds . As the snow was so good we had no use for pool and slides ,but lots of other kids seemed to be enjoying the facilities . Breakfast was adequate fresh fruit available and a good variety of cereals , waffle machine . We chose this option of the states because unfortunately the prices in Europe skiing at half term are eye watering ! And when sir Richard Branson is giving us quality flights hotel and car hire for half the price , it's a no brainer . Well done Hampton suites, magic holiday. Accommodation of this standard will cost lots of dollar in Europe....

Stayed January 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tespaulding1, General Manager at Hampton Inn & Suites North Conway, responded to this review, March 1, 2014
It was so nice to have your share your experience, from being a guest in our hotel. What a great year to take a ski holiday, to the White Mountains of New Hampshire. We have had some of the best conditions of the past decade, this winter. I am happy to know that we were able to accommodate your requests. We strive for extraordinary service. Please come and visit us again.
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Additional Information about Hampton Inn & Suites North Conway

Address: 1788 White Mountain Hwy, North Conway, NH 03860
Phone Number:
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in North Conway
#2 Family Hotel in North Conway
#4 Romantic Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites North Conway 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
One of the newest hotels in North Conway, and in the Mount Washington Valley. Located next to over 100 tax free outlet stores and local restaurants. Enjoy our 5000 square foot indoor water park. The park features two, three story slides, a toddlers section with two smaller slides, Fernando the Frog and the watering mushroom. Expanded wireless is complimentary throughout the building for all of our guests. Start your day we our FREE hot breakfast buffet, and get your family ready for a busy day. Enjoy many of the areas attractions and activities, during all seasons. Pets are welcomed, and there are never any additional fees when staying with Hampton Inns. ... more   less 
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Also Known As:
Hampton Inn & Suites North Conway Hotel North Conway
Hampton Inn And Suites North Conway
Hampton Inn North Conway
North Conway Hampton Inn

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