“Service.. terrible Owners worse don't eat here you have been warned!”
After waiting an hour to get seated and then another hour to get our food, the food was terrible the service was rude and the woman owner needs to find a new career that doens't involve working with the public. She should be ashamed of her behavior. You should know that screaming in the middle of a busy restaurant, at customers, infront of other patrons isn't really a good business decision. Let me tell you nobody was impressed with her side show act. We could hear comments like how rude she was and she's the owner?
The tomato sauce tastes like Campbells tomato soup right out of the can. We ordered the lamb that was over cooked. We sent it back and the waitress came back to the table and told us that there were 2 chops that weren't over cooked... Well, it was, we ordered it MR and the 2 chops were med at best while the rest was charred. For $30 we wanted the whole thing to be MR. The Bracciole was tougher than shoe leather. We even let the people at the table next us try it and they agreed. They were also horrified with the treatment we were given by both the server and the owner. The server was rude and while we were deciding on a second entree she came to the table and told us she will charge us $5 if we didn't order another entree. We originally wanted the Lobster Ravioli, but the women at the table next to us told us it wasn't that good. We asked the server to bring the lamb while we were deciding on a second entree but she did not which resulted in both meals being overcooked. She was more worried about getting the extra $5.
We are making it our mission to tell everyone we can how aweful of an experience we had at this restaurant. We went there with the full intention of having a nice dinner and they ruined our whole experience. I was reluctant to go there because I had already read a bad review on-line about this establishment, but decided to give it a try inspite of it. They ruined our food, our night out and our whole experience. We are not difficult people and we are both servers in family owned Italian restaurants so we are sensitive to the business and are quite forgiving, but this treatment could not be overlooked.
We also found that the staff and the people in town aren't really that fond of the owners or the food. Just to let you know it show's in the staffs attitude. The servers need to learn the menu better and they all need a customer service seminar. When you overcook food don't shove it down the customers throat. It's the cost of doing business. The owners need to Find a new career and LOSE THE LET'S GET THEM BEFORE THEY GET US "ATTITUDE"
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.