I reserved a room here last Saturday for me & my daughters on a 1st family in
vacation,walking into the lobby it was freezing cold because the pipes had burst, there was no warning or explanation of this! The door we were told to go into was unlocked no security, i have 2 children! the room was terrible! Small TV with few channels, bathroom dirty, sink hadn't been whipped down, gunk on walls beside toilet, shower gross, heat was on for half hour and the room didn't heat up. It took 10 mins for my daughter to have a severe allergic reaction! Not to mention our view was dq dumpster! Walking outside of my room every time was followed by a creepy foreigner that barely spoke. English asking what we were doing! You know how when your a child you want to explore the place ho swimming and such. They were so uncomfortable they didn't.want to.leave the room. The pool was a dump from a horror movie, cement old and unsafe for small kids feet, pool cover was thrown to the side unsafe for children walking around, old broken lawn chairs piled up in corners the promised arcade was behind the pool In a cement room which had the dumpster and dirry linens in it and contained 2 old crappy pin ball machines! The pool area and halls were freezing cold the lobby was torn apart. The women was 'kind.enough' to show us different rooms but after being followed by the creepy guy and the pool/environment and my daughter having a allergic reaction we were told by the women at the front desk if we left we could receive a refund thru the booking.agency, sounds great right? When I left and.called the booking agency they called the motel and the women refused to give a refund!!! We were there for no more then a half hour and never even brought in our stuff!! I was in tears, I was so distraught! Our vacation was amazing til this women ruined our trip! This place was such a dump I couldn't reccomend it to a animal shelrer. I don't know why the board of health hasn't shut them down! If I could give it all zeros I would
- Also Known As:
- Mount Washington Valley Hotel North Conway
- Mount Washington Valley Hotel
- Mount Washington Valley Motel
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