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“Key problem” 4 of 5 stars
Review of Comfort Inn & Suites North Conway

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Comfort Inn & Suites North Conway
2.5 of 5 Hotel   |   2001 White Mountain Hwy, Route 16, North Conway, NH 03860   |  
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Hotel amenities
Ranked #1 of 24 Hotels in North Conway
Certificate of Excellence 2014
Halifax, Massachusetts
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Key problem”
4 of 5 stars Reviewed November 9, 2013

As usual we enjoyed our trip to North Conway.
We had a problem with our room key a couple of times.
We came back from dinner our 1st night and could not get into our room.
Front Desk person try to reprogram our keys and it still did not work. A maintenance person had to be called. Took about 15 minutes before he arrived. He had to replace the door unit. That took another 10 minutes.
The next day we came back from shopping and we could not get into the room again. The Front Desk person had to reprogram our keys because when the lock was replaced we showed up as checked out in their system.
These were minor problems that were fixed quickly and the everyone apologized to us for the problems.
Other than that we enjoyed our stay and would go back again

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, November 11, 2013
Thank you for taking the time to post a review about your visit. I did talk with maintenance about the door lock and we shouldn't have that issue again. We hope that you will visit the White Mountains again soon and we hope that you will stay with us!
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470 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Middleboro
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2013 via mobile

I was on a one night stay business trip to North Conway, NH. I found the Comfort Inn on route 16 to be perfectly located for the area, Plenty of shopping, and sight seeing if you have the time , room was extremely comfortable, with an alcove sitting are with a chair, couch and table. Lots of desk space to work, with plenty of easily accessible plugs for all your gadgets. Highly recommend this location

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, November 8, 2013
Thank you for your compliments about your recent visit with us. We are very pleased that you enjoyed your room. We hope to see you again while traveling in the White Mountains!
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Boston, Massachusetts
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 3, 2013

For a family style hotel, you can't ask for more! The friendly and helpful staff gave great suggestions on some of the best sightseeing spots at White Mountains, which saved me a good amount of research time. The clean and quiet room makes my stay comfortable. Even better is their breakfast - not extravagant but fresh and tasty. From it you can easily find many kinds of restaurants and grocery stores. The Settlers' Green outlet is only 5-minute drive. Perhaps the only downside is that their do not have a Jacuzzi alongside the swimming pool.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, November 5, 2013
We are so pleased that you had a great stay with us! Thanks you for your wonderful review - it was a pleasure to serve you. We hope to see you again soon!
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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

The location is close to the town and the sightseeing spots. Very nice lobby, room and a pool (didn't go into the pool but it looked very nice). Staff were very friendly and helpful. Will certainly stay here next time around.

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, November 3, 2013
It sounds like we were the perfect spot for your North Conway visit. We hope that yours travels will bring you back soon. Thank you for your review!
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Epsom, UK
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 29, 2013

I am not certain what more I can add to what the last few reviewers have said. My husband and I stayed there on the 29th and 30th September 2013. This motel is excellent. It is well sited in the town, the car park is large and having Pirate’s Cove in the grounds makes the surroundings very attractive.

The reception staff were very pleasant and helpful. Advice on where to eat was particularly welcome, and turned out to be spot on.

Our one room suite was large and spacious with two queen beds, a sitting area with sofa and chairs, fridge, microwave and coffee maker. We really appreciated the choice of soft or firm pillows which we were able to mix and match to suit us. Everything was very new (the hotel has recently undergone renovations) and the room was spotlessly clean. I also liked the idea of the additional dark face cloth for removing make-up, rather than staining the soft new white ones.

We also welcome the hotel’s policy on noise. We really felt that if we had any complaints about noise, they would be taken seriously and dealt with. Suffice it to say we had no problems and got an excellent night’s sleep. I must confess that it took us a little while to sort out how the curtains closed to make the room dark ie pulling the inner curtain right across as the outer are only for decoration! It was not as obvious as it sounds.

I enjoyed my swim in the hotel pool, which for once was not tucked away in the basement. The water was a little on the cool side for me, though!

The included hot continental breakfast was very good – all the usual items plus hot scrambled egg and sausage “burgers”.

There is a 7/11 next door, and more shops across the road, with restaurants within easy reach.

We very much enjoyed our stay at the Comfort Inn and Suites in North Conway and wouldn’t hesitate to recommend it.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, November 3, 2013
I really appreciate your compliments about our hotel and staff. It was our pleasure to serve you and we hope that you will visit us again in the White Mountains! Thank you so much!
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Nashua, New Hampshire
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 26, 2013

Clean big rooms , very comfortable . I was here on business and found the desk and lighting to be good. The parking lot is out back and a little bit of a walk , with a Mini golf in the front and side of the hotel. Seems to only be the main entrance in/out by the front desk no doors closer to parking. Also their wifi will not allow you on a VPN , so if your here on business thats a problem.
That being said I would highly recomend this for a great family get away . Straff was great !

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, October 27, 2013
We are glad to hear that the family had a great visit with us in the White Mountains. We hope to see you again, and Thanks! for the great review.
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Tallahassee, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2013

We were blown away by the elegance of our hotel room. It was also very spacious. The beds were very comfortable and the continental breakfast was excellent. The hotel front desk staff were very helpful. Gave a great recommendation for a dinner restaurant. Fresh homemade cookies were in the lobby in the afternoons. The room price was a little high but it was the leaf season. We traveled 17 days in New England and this was our favorite hotel. We stayed there three nights.

Room Tip: always pick a room away from the ice machine and elevator
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
davenh012, General Manager at Comfort Inn & Suites North Conway, responded to this review, October 26, 2013
What a wonderful review! I hope all of your friends will consider staying with us should they visit the White Mountains and North Conway! Thanks you! We hope you get to visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites North Conway

Address: 2001 White Mountain Hwy, Route 16, North Conway, NH 03860
Phone Number:
Location: United States > New Hampshire > White Mountains > North Conway
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in North Conway
#1 Family Hotel in North Conway
#5 Business Hotel in North Conway
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites North Conway 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The North Conway Comfort Inn & Suites is the winner of the 2014 Hotel of the Year Award for the Choice Hotels Comfort Inn brand. This hotel is family friendly and offers spacious studio suite rooms with a wet bar for a microwave, coffee maker and mini-fridge. You will receive concierge style service from all of our staff to make sure your North Conway visit is a memorable one. Centrally located; you will be close to retail outlet shopping, ski mountains, unique local restaurants, family attractions, the Village of North Conway, mountains and rivers. Come Stay Where You Play! ... more   less 
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Also Known As:
Comfort Inn And Suites North Conway
Comfort Inn & Suites North Conway Hotel North Conway
Comfort Inn North Conway
North Conway Comfort Inn

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