The food is hit and miss here. We've been coming to Harts for the last twenty years...it used to be excellent...but for the last 5 or 6 years the Turkey dinners are getting smaller and smaller and the price keeps going up. Anything else but turkey and you will be very dissappointed. This area is a tourist area and Harts has recently taken advantage of that. My last trip however, two weeks ago, was a terribly aggravating experience for my whole family. A simple request for a turkey wing at the buffet was met with hostility and the chef who was serving refused. He at first lied and said there are no wings. When i told him ive been getting wings here for twenty years...the wings suddenly were in the stock pot now.Seconds later my daughter was denied a first a piece of prime rib then lectured about their buffet rule of a limit of two pieces of prime rib. When my daughter told him she only had turkey he replied:" Well you look like the type to sneak back for thirds." The owner was just as rude telling me he saw me asking the chef for a wing "so whatever he said"
Harts never use to be like this but i think age or stress is ruining their customer service to the point where people will be taking a chance going there expecting to be treated respectfully. We will never return to Harts. There are plenty of better restuarants in the meredith area to eat and ENJOY!
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