We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This hotel sets a new standard!!” 5 of 5 stars
Review of Four Points by Sheraton Manchester Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Four Points by Sheraton Manchester Airport to your Saves list
Four Points by Sheraton Manchester Airport
3.0 of 5 Hotel   |   55 John Devine Drive, Manchester, NH 03103   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #13 of 16 Hotels in Manchester
North Andover, Massachusetts
1 review
“This hotel sets a new standard!!”
5 of 5 stars Reviewed July 30, 2010

So, normally I dont take the time to write reviews... but after staying in this hotel I had to share my expirience. This place is absolutly superb!! And it was all brought on by the amount of customer service I recieved. All the way from the front desk to the General Manager. I stayed two days at this particular hotel and really was blown away. You just dont see this anymore. The front desk staff were beyond friendly and very personable. I also spent a good time at the resturant and bar. The food was delicious, the price was very fair, and the service was beyond excellent!! I had about three different bartenders during my stay and each and everyone of them were fantastic. They were always on top of my order, fast, and efficient. This already seemed like a good crew who just seems to have fun together in their work area and they relate that energy back to the customer... then (very surprisingly) the Genreal Manager approaches me, introduces himself, and asks me "how I'm doing, am I enjoying my stay , is there anything he or his staff can do to make my stay more enjoyable?" oh yeah, and he knew all the names of his staff. Overall a very impressive hotel, I enjoyed my stay very much, and the next time I'm in Manchester I will without question stay here... for business or pleasure.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

173 reviews from our community

Traveler rating
    46
    56
    44
    16
    11
See reviews for
46
37
20
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Glastonbury, Connecticut
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 14, 2010

My husband is in the Navy & his unit stayed there on the weekend of the 5th of June. We stayed in room 214 (A Starwood Advantage room) which is right off the hallway and next to the (teensy) fitness center. We did not have any problems with noise though.

The room was good sized and comfortable for us with our 2 kids. The room and bathroom were very clean and it was well appointed with a microwave, mini-fridge, coffeemaker and a free bottle of water.

The breakfast buffet was HORRIBLE. Next time I'll go to Dunkin Donuts down the street. Everything in the buffet was stone cold. There was cereal (3 snack size boxes) but no bowls to put it in...one cup of yogurt left...nobody refilled or refreshed any of the food in the buffet (scrambled eggs, sausage, bacon - which was empty, french toast sticks?, waffles but only sugar free syrup) for the entire 30+ minutes we were in there.

The staff in the dining room, except for one woman, ignored everyone there leaving this one woman rushing about from table to table.

The other service issue I had was regarding an item left in the hotel. As soon as I got home (about 3 hours away) I realized I had left my Tempur-pedic type pillow in the room. I called the front desk and was promptly transferred to Housekeeping who still has not returned my call. I tried to call the front desk for help again & got nothing. I don't even care if they had called to say "We can't find it" because even that is better than being ignored. It was maddening & disappointing.

So don't forget anything or you're screwed but if you want a clean place to stay, go for it. Just make sure you eat someplace else, too...

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed May 6, 2010

From the moment I came off the plane and was greeted by the friendly van driver, Michelle I knew I was going to have a great stay. The beds were SO comfortable, there were extra blankets and I didnt even have to ask for extra pillows! The front desk clerk was very helpful with directions and the various special requests that I needed. The food from the restaurant was delicious and the service was great. The gm himself even served me a drink! The hotel was very clean and close to everything one would need- and the FREE van is available at pretty much anytime. I would DEFINITELY go back and recommend it to anyone!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaffney, South Carolina
1 review
4 of 5 stars Reviewed May 2, 2010

After a drive from Boston we visited the Frank Lloyd Wright Zimmerman Home and Currier Art Museum: http://www.currier.org/collections/zimmerman.aspx (recomend to reserve in advance.)
We enjoyed our stay at this Starwood, Four Points Sheraton in Manchester, New Hampshire. It is very convient to the highway, mall, and airport. There is a nice oriential garden and pond at the entrence. The staff and manager were very pleasent and even recommended places to eat when we inquired. We relaxed in the living room like reception area with a fireplace while we talked with some of the staff and did some computer searches. We saw thier nice pool but were a little tired to swim. We enjoyed a TV program and had a good night sleep. We had a very good breakfast at this Starwood Sheraton. We then drove on into the Great White Mountains, hiked thru a Gorge, took a tram to the Mountain top, saw a black bear, and several water falls.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San diego
1 review
4 of 5 stars Reviewed April 28, 2010

I visit Manchester at least twice a year to visit with family and I've been staying at the Four Points for years, before it was even the Four Points. Many of my husbands family stayed here for our 2008 wedding and the staff was extremely accommodating. I can honestly say that I've never been disappointed in the service they provide. The gentleman behind the desk, a sharp looking, middle age man has been there since I can remember and knows me by name which I like. The staff is very friendly... The rooms are comfortable, the restaurant and food great and easy access to the mall, restaurants, the airport and the highway. If you like a place where you feel at home then the Four Points is just the place with great rates.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed April 23, 2010

The rooms were very clean and the beds super comfortable. We had dinner in the hotel restaurant and had a very good meal at a decent price. We would definately return.

  • Stayed March 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
4 of 5 stars Reviewed April 20, 2010

During my stay at this hotel, I was continuously impressed by the friendliness of the staff. They were very welcoming and took the time to answer all of my questions in a courteous and easygoing manner. The interior of the hotel has a modern but warm decor and the rooms are spacious and comfortable. I would highly recommend staying at this hotel during your trip to Manchester. It is a reliably high-quality hotel located adjacent to plentiful restaurants and shops.

  • Stayed June 2009, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Four Points by Sheraton Manchester Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Manchester Airport

Address: 55 John Devine Drive, Manchester, NH 03103
Phone Number:
Location: United States > New Hampshire > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #13 of 16 Hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Manchester Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Enjoy a great stay at the Four Points by Sheraton Manchester Airport. Located off Interstate 293. The Mall of New Hampshire, Verizon Arena, and downtown are all nearby. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Starwood, Orbitz, Expedia, Travelocity, Odigeo and Tingo so you can book your Four Points by Sheraton Manchester Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Manchester Airport
Four Points By Sheraton Manchester Airport Hotel Manchester
Sheraton Manchester
Four Points Manchester
Manchester Four Points
Manchester Sheraton

Owners: What's your side of the story?

If you own or manage Four Points by Sheraton Manchester Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.