The facility itself was very nice - wide, spacious hallways, more than adequate restroom facilities. Our seats were great, the staff was extremely pleasant and helpful, we had absolutely no issues with crowding getting to the exits when the concert was over. The neighborhood was not the best, but it was in the middle of the downtown area. Some of us sat in the nearly empty parking lot for more than an hour after the concert while waiting for others who were attending a meet & greet. We didn't feel threatened, but we were on the alert. More than enough parking areas open around the facility. We saw $20 event parking, but went around the corner and got in to a lot directly across from the back entrance to the arena for $15.
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