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Holiday Inn Manchester Airport: Traveler Reviews

3.0 of 5
2280 Brown Ave, Manchester, NH 03103
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Holiday Inn Manchester Airport
Ranked #5 of 16 hotels in Manchester
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156 reviews from our community

    Trip type
Traveler rating
    89
    37
    19
    5
    6
Date Rating
Cherry Hill, New Jersey
1 review
“best hotel”
5 of 5 stars Reviewed February 11, 2012

This is one of the best hotels in the area near the manchester airport. . . staff is friendly and courteous. . . lots of hot water in the shower. . . which in most hotels is hard to find!!!! travel to manchester 1 a month and always stay there wouldnt stay anywhere else!!!

Room Tip: ask for an end room . . less noise
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask danielle c about Holiday Inn Manchester Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaswim17, General Manager at Holiday Inn Manchester Airport, responded to this review
February 16, 2012
Thank you so much for having chosen our Holiday Inn as one of the best Airport properties within the Manchester, NH area! Your loyalty is most...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Stay”
5 of 5 stars Reviewed February 1, 2012

I recently stayed due to weather issues. The staff was wonderful. Carrisa at the Front Desk on 1/27/12 went out of her way to assist me. I was so greatful for her support and help during this time. I had one issue, somehow my room number was on a 4:00am shuttle list and I got a call. ugh. I wan't scheduled until 6:30am. As you could imagine, I wasn't very happy. I went to the front desk and checkout and Matthew was so nice. He appologized up and down and was genuine. He went out of his way to make this situation turned around. I would stay at this property again.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Heather_Greg_2004 about Holiday Inn Manchester Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaswim17, General Manager at Holiday Inn Manchester Airport, responded to this review
February 16, 2012
Thank you for your review of the Holiday Inn Manchester Airport! I am most sorry to hear of the mix-up that resulted in a much too early & unexpected wake-up call. It is always our true intention to provide each of our services accurately, and I wish for you to know that we will continue or efforts to ensure future inaccuracies do not continue to happen into the future. Thank you for acknowledging two of our valued associates on their efforts throughout your stay and the sincerity behind them. It will be my pleasure to commend them on the great service they provided! I hope that upon a future stay to the Manchester area, we will again have the honor of being your host. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Top Contributor
90 reviews 90 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
“Acceptable, nothing special”
4 of 5 stars Reviewed January 31, 2012

Best features: low cost, pleasant front desk staff and yummy cookies in the afternoon. Other than that, nothing special about this hotel. That said, I was there just one night for a nearby celebration and it was okay.

Room Tip: Friends were put on the ground floor (I was on the second floor); they did not like their location.
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  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Trup about Holiday Inn Manchester Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
“Great Place, and Great Staff.. Never felt more comfortable”
5 of 5 stars Reviewed January 20, 2012

I have a personal issue going on that forced me out of my apartment and Jade, and matthew esp (and the staff) have been absolutely wonderful. Would suggest this too anyone for any lodging or vacation stays.
The beds, the rooms, the Airport Diner, and esp the staff really make it feel like home.
Thank you to all you guys for what you have helped with you all ROCK!!!

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jeremy H about Holiday Inn Manchester Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaswim17, General Manager at Holiday Inn Manchester Airport, responded to this review
February 3, 2012
We are so glad you found comfort here at the Holiday Inn Manchester Airport. Although we are sorry to hear of your circumstance, we consider...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia, United States
1 review
2 helpful votes 2 helpful votes
“You want 5 star customer service?”
5 of 5 stars Reviewed January 6, 2012

I have never experienced the quality of professionalism & customer service like that of the Manchester Airport Holiday Inn. On my first stay, I was actually picked up at the airport by the General Manager Jade. This was due to an employee out sick, so Jade rolled up her sleeves, jumped into the shuttle van to greet my 2 year old twin boys and me at the airport. Kudos to Jade. Then after check-in, I realized it was going to be a tight fit for 2 cribs in the room, I spoke to Carissa at the front desk to explain my situation. About 20 minutes later, Carissa came to the next door Diner, as we were eating dinner, she handed me a new room key and told me she had upgraded us to a suite, so we would have a bit more room. Well, it turned out to be more than the typical hotel suite, it was more along the lines of a beautiful one bedroom apt. I have never experienced the "beyond my expectations" at hotel of this kind, nor at any other hotel period!

We are now back for our second visit and it just keeps getting better. I actually feel at home here. Every time my boys and I walk into the lobby, there's Amanda behind the lobby counter, with that warm, caring smile, and she has the best places for dinner, just stop by and ask her.

We went for a swim last night in the indoor pool, Marty asked if the water needed a little warming up, we said yes, within 15 minutes my twins were able to swim & enjoy the warmer pool water. Incredible!

I have the choice of staying in a furnished apt for a few months, but I opted to stay right here at this hotel. I feel at home here, along with my twin boys.

Come and feel the experience of the staff and the nice atmosphere this hotel has to offer.

Room Tip: All rooms are great, but I'm a light sleeper, so if you are too, ask for a room not facing Brown...
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Joe V about Holiday Inn Manchester Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaswim17, General Manager at Holiday Inn Manchester Airport, responded to this review
February 3, 2012
We cannot thank you enough for sharing a few of the wonderful experiences you’ve had throughout the duration of your most recent stays! Your comments...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Manchester Airport

Also Known As:
Holiday Inn Manchester Airport Hotel Manchester
Holiday Inn Manchester Airport Hotel
Holiday Inn Manchester
Manchester Holiday Inn
Address: 2280 Brown Ave, Manchester, NH 03103
Phone Number:
Region: United States > New Hampshire > Manchester
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Manchester
#7 Family Hotels in Manchester
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Manchester, NH Hotel, located less than 1 mile from Manchester Boston Regional Airport. Eat at our Airport Diner for a quick on the fly item before you embark on your journey where guest's kids eat free every day and every meal! Holiday Inn Manchester Airport Hotel NH near Verizon Wireless Arena features 96 guest rooms and suites. Hotel amenities include complimentary airport shuttle service to Manchester Boston Regional Airport, indoor heated pool, hot tub, fitness center, free wireless high-speed Internet access, and 24-hour business center.Centrally located, this Manchester, New Hampshire hotel is near Southern New Hampshire University, St. Anselms College, and the University of New Hampshire. It is also convenient to area companies such as Sylvania, Tri-Town Ice Arena, and General Electric. Local Hospitals and Medical Centers such as Catholic Medical Center, and Dartmouth Hitchcock Medical Center are also just minutes away. The best of Manchester is waiting for you at the Holiday Inn Manchester Airport Hotel NH. Our dedicated staff and services are sure to exceed your expectations. ... more   less 
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Holiday Inn Manchester Airport
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