i was totally disgusted when we arrived i had a bad feeling from the office, it needed cleaning in a bad way and the curtain that hung between the living quarters and office was gross. our room smelled musty/mold, there was mold on the mini blinds in the bathroom, the tile was falling off the walls in the bathroom, all the wall paper was all curling off the walls, the heat didn't work and there was a space heater that worried me, the bathroom door knob was falling off and we didn't dare close it all the way the tub didn't drain good so when you took a shower you were standing in three inches of water. the place was not clean. we checked for bed bugs first thing (did not find anything or we would not have stayed) i actually asked to see another unit but we decided they were all the same. the picture looks so cute but it was very misleading. the fellow who worked there said his uncle owned the place, he tried to be accommodating but it is very clear no money has been put into the place in a long time. We decided after our stay there we would rather not make reservations but check out a motel / hotel before checking in.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We thank you for placing the review on our motel on Trip Advisor. We apologize for failing to meet your expectations. The motel is quite old and the owners are new. Yes, we have invested money for renovations. We have just finished wall-paper work in every room. During your stay the work was still in process and maybe the room you got wasn't renovated. We are installing new heating unit starting Monday in every room. Installing new roof and the list goes on. Please try us again. We will make sure you enjoy your stay with us.
Franconia Notch Motel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.