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“Seems to be a divide between renovated and not” 2 of 5 stars
Review of Fireside Inn & Suites

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Fireside Inn & Suites
2.5 of 5 Hotel   |   25 Airport Rd, Lebanon, NH 03784   |  
Hotel amenities
Ranked #2 of 7 Hotels in Lebanon
Boston, Massachusetts
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Seems to be a divide between renovated and not”
2 of 5 stars Reviewed July 21, 2014

We stayed on the first floor (had some stairs). The place was very dated and the room was very musty and not in great shape (chipped paint on the bathroom door, loud a/c unit). There was little hot water for showers in the morning after the first person went. The free breakfast buffet was good, but there were some weird items, potato salad, Cole slaw, kabobs, sandwiches. There was a wedding there the night before so maybe it was from there...

Other reviews have mentioned massage chair rooms, fireplace, flat screen TV's. Ours had none of that, so there must be a big divide between renovated and non-renovated rooms.

You are supposed to get whoopie pies at check it. We forgot to ask and had to call back to get them.

The free wi-fi did work very well.

Room Tip: Ask for renovated room if you do have to stay here.
See more room tips
  • Stayed July 2014, traveled with family
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    65
    77
    32
    16
    15
See reviews for
49
61
16
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Arcade, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 16, 2014

I spend many nights on the road, and the Fireside Inn deserves a shout out. The reservation process was easy and friendly. The WiFi here was fast and easily accessed. I had a king room complete with a fireplace, larger flat screen, fridge, microwave, and, best yet, a leather massaging lounge chair. I didn't use the restaurant, but the menu looks inviting. The breakfast was great, nice scrambled eggs, crisp bacon, juices, toast, muffins,& coffee. That plus a comfy bed, and a sink and tub that drain properly make this place a winner. If I had one complaint it would be the lack of an elevator.

Stayed July 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 10, 2014

This was my first stay at Fireside Inn, for a business trip. I was extremely impressed with the friendliness of the staff at the desk. The room is spacious, clean and comfortable. The only disadvantage is that there is no elevator, so for those with heavy luggage, there are 3 flights of short stairs (6-8 steps each) that you have to climb with luggage in tow to get to the 2nd floor- which I wasn't aware of. The staff were helpful and someone came to help me bring my luggage up to the 2nd floor. I was in the room with a mini fridge and desk with a king sized bed, and was delighted to find a massage chair too! I would highly recommend and would stay here again and again! Great value for the price and super friendly folks working! Thank you :)

Room Tip: I am on the 2nd floor end room and it is so peaceful!
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, July 14, 2014
Thank you for taking a moment and sharing your experience. We appreciate your kind words, and look forward to your next visit.


Sincerely,

Shawn Blanchard

Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH 03784
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Lowell, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 1, 2014

Located walking distance to anything you would need. Right off the highway. Super friendly people. The"original" part of the hotel needs a bit of paint and TLC. But overall, we would stay there again.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, July 7, 2014
Hello Laurel,

Thank you for sharing your thoughts. We appreciate your feedback and look forward to your next visit.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Hampton, Connecticut
Top Contributor
164 reviews 164 reviews
30 hotel reviews
Reviews in 81 cities Reviews in 81 cities
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed June 16, 2014

We chose Fireside Inn for being dog friendly.
The lobby area was very appealing as well as having lovely carpeting in the hallways. Our room was very clean and nicely decorated. The a/c worked perfectly and there was sufficient lighting to brighten the dark walls. The Bath and Body products were very fragrant.

The breakfast buffet was included and had many freshly made offerings-I loved the peach/citrus juice.

Those with mobility issues should request a room near the entrance on the ground floor. The wings were connected by short flights of
stairs and were quite a walk from the entrance and dining area.
We would stay here again.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, July 1, 2014
Thank you for sharing your thoughts with the Trip Advisor Community. We are happy to hear that you enjoy your time with us. It is our pleasure to have you as our guest. We look forward to your next visit.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 of 5 stars Reviewed June 12, 2014

I stayed here recently for a snowmobile club event. We were able to get rooms next to each other. The pool area was nice and clean; the hot tub was very hot! There was a nice patio area out back that we set up in. Also, it's within walking distance to Seven Barrels Brewery.

The man at the front desk was very helpful and pleasant. Thanks for a great stay!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, July 1, 2014
Hello Jennifer,

You are most welcome. Thanks for sharing. We look forward to seeing you again. Hopefully in the near future.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vermont
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 10, 2014

We stayed one night and received very good service but felt the building needed some updating. It is quite dark, inside and out. The room smelled a bit musty, the walls are quite thin and the bathroom very small. The air conditioner is old and kept shutting off and the drain in the tub kept gurgling, enough to wake me in the night. The towels were great but the sheets were thin and "pilly". Breakfast was good, whoopee pies great, and location convenient.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn B, Manager at Fireside Inn & Suites, responded to this review, July 1, 2014
Thank you for sharing your thoughts. We are continuously updating our facility and will take your thoughts into consideration with our future planning. We hope to be welcoming you back to the Upper Valley again soon.


Sincerely,

Shawn Blanchard
Rooms Division Manager
Fireside Inn & Suites
West Lebanon, NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fireside Inn & Suites

Address: 25 Airport Rd, Lebanon, NH 03784
Location: United States > New Hampshire > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fireside Inn & Suites 2.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Fireside Hotel West Lebanon

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