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“Get friendlier front desk crew” 1 of 5 stars
Review of Baymont Inn & Suites West Lebanon

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Baymont Inn & Suites West Lebanon
2.0 of 5 Hotel   |   45 Airport Rd, Lebanon, NH 03784 (Formerly Airport Economy Inn)   |  
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Ranked #4 of 7 Hotels in Lebanon
California, Maryland
1 review
“Get friendlier front desk crew”
1 of 5 stars Reviewed November 21, 2013 via mobile

Adkef to be moved because i got bit up from bugs front desk girl said no. Seemed like she more interested in tv and her phone and man friend than what the guest needs. Asked for a plate she said we were out cause she didn't want to get one for me. The stairs sre very dusty and dirty. Asked if there would be anymore popcorn. she said no one batch is enough. Rude frontdesk, once you check-in don't ask for anything.The overnight gentleman smelled like alcohol. Id think twice before staying here.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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250 reviews from our community

Traveler rating
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    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Springfield
1 review
3 of 5 stars Reviewed November 13, 2013

Requested non smoking rm. & we were given rm. on 4th floor with smoking rms. on 3rd - smoking odor rose to 4th floor, what was sense of requesting non smoking rm. Requested a crib in rm., not in rm., had to call & request again, staff did not know how to set up & claimed crib sheet 'dirty', did not know where clean sheets were so brought twin sheet instead. At 7:30 a.m. went down to continental breakfast where waffles were highlighted; all out of waffle ingredients & when inquiry made told all out for day??!!?? Front staff not very welcoming with exception of initial contact.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Vermont
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 3, 2013

We were checked in by a fairly nice person. The room was fine and the location is quiet and convenient. But, the carpeted stairway to the 2nd floor where our room was located was very dirty. The worst thing was when we went to the lobby for breakfast, it was taken over by 5 people who were connected to the receptionist. They were loud and uncouth, lounging all over the furniture like they owned the place. We couldn't get out of there fast enough. The woman at the desk never even looked at us.Hopefully the owner is reading this. I would want to know if it were my business.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleboro, Massachusetts, United States
Top Contributor
92 reviews 92 reviews
5 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 25, 2013

We stayed here while welcoming our 1st Grandchild into the world! The rooms were immaculate, Breakfast was real nice, and full of choices, and I was able to check my Email at home with the computer in the Lobby, which was provided free of charge. We did not use it, as we were pressed for time, but there was a nice fenced in pool area, adjacent to the check-in
area. An elevator was available for guests staying on the 2nd floor , which was convenient for us, as we both have trouble with stairs. For our next vacation, we plan on returning, then going up to Vermont and purchasing some Cheeses and Maple Syrup! We can't wait. On that trip, we'll make time to use the pool!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites West Lebanon

Address: 45 Airport Rd, Lebanon, NH 03784 (Formerly Airport Economy Inn)
Phone Number:
Location: United States > New Hampshire > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Lebanon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites West Lebanon 2*
Number of rooms: 56
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Also Known As:
Baymont Inn And Suites West Lebanon
Baymont Inn & Suites West Lebanon Hotel West Lebanon
Baymont Inn West Lebanon
Baymont Hotel West Lebanon

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