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“Highly Recommended!” 5 of 5 stars
Review of Residence Inn Hanover Lebanon

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Residence Inn Hanover Lebanon
3.0 of 5 Hotel   |   32 Centerra Pkwy, Lebanon, NH 03766   |  
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Ranked #4 of 7 Hotels in Lebanon
Certificate of Excellence 2014
New York City, New York
1 review
“Highly Recommended!”
5 of 5 stars Reviewed February 7, 2013

I recently stayed at Residence Inn in Lebanon for a week+ and was extremely impressed with the kind and thoughtful management and staff. The rooms was large, clean, with very comfortable beds and nice sheets & blankets. The bathroom layout was great. Large flat screen TV in room and the kitchen/living room area was spacious. Great housekeeping every day. Had free access to the wonderful gym next door, and a 1 minute walk to Margarita's across parking lot was an added bonus. Breakfast in the morning and weekday evening "social" was included in price and such a great addition to the hotel stay. And the delicious homemade cookies in the evening was a special treat! Highly recommend to anyone visiting the Hanover/Lebanon area! A big thank you to all the staff who made my family's stay a good one!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, February 15, 2013
Thank you for taking the time to share your experience with Trip Advisor readers. It's always an honor to come highly recommended by one of our valued guests. I'm pleased to hear that you were able stretch out comfortably in your suite and enjoy the added amenities. We look forward to welcoming you back.
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228 reviews from our community

Traveler rating
    85
    83
    32
    17
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Anchorage, Alaska, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2013

Front desk staff was outstanding and rooms very spacious. Access to the top level health club a short walk away was an unexpected plus. Glad to see the in-room wi-fi is being upgraded in 2013 as it reminded me of the old days of dial-up - really, really, slow. Breakfast buffet was hot and plentiful. Good value.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, February 15, 2013
"Close to excellent" - thank you! What a great compliment. I'm glad to hear that you enjoyed your spacious suite, hot buffet breakfast and complimentary access to the River Valley Club and proud that our front desk staff was outstanding. It's our mission to provide the level of customer service that our guests deserve and have come to expect. We look forward to welcoming you back.
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Dimondale, Michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 30, 2013

This Residence Inn is in a great location but make sure you have a car to get around and enjoy the sights. I stayed here 4 nights for a business trip and I found this property to be laid out a little differently than other Residence Inns. The decor and overall condition of the hotel is dated as is the carpet/room furnishings compared to most Residence Inns. I stay at Marriott properties 60-100 nights per year and enjoy Residence Inns as they are comfortable and remind me more of home.

The breakfast buffet was very good, better than concierge lounge breakfast at a regular Marriott property. I stopped by to look at the dinner buffet and it looked pretty good too.

Overall and average stay. Front desk staff and staff handling the buffet was outstanding!!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, February 5, 2013
I appreciate your feedback and value the time you took to provide a review of our hotel. I'm glad to hear that you enjoyed your complimentary hot buffet breakfast and that our staff was "outstanding". We strive to exceed your expectations of exlemplary service. You'll be happy to hear that we are in the process of upgrading the Residence Inn by Marriott Hanover/Lebanon and have lots of exciting changes for 2013 that we'd like to share with you on your next trip to the area.

We look forward to welcoming you back.
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Newport, RI
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2013

This is not an upscale hotel but for the price, should meet all your expectations. We had a 2BR suite which was very roomy. The gas fireplace added some ambience. The beds were very comfortable and the room was clean. Hotel staff very friendly and our son thinks the breakfast buffet is wonderful. We stayed here for 2 nights while skiing nearby. Jesse's Steak House minutes away is always good and there's a Co-op grocery store next door that you can walk to which is good. They also allow pets. The indoor pool is very small as is the exercise room.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, January 25, 2013
With life styles becoming increasingly busier, and everyone working to find that perfect work/life balance, I can't thank you enough for devoting some of your personal time to reviewing our hotel. We are fortunate to be centrally located to many outstanding ski areas and I'm happy to hear that you were able to enjoy a spacious suite with your family while taking a break from the day to day. I'm glad to report that the coming months will bring lots of exciting upgrades to the Residence Inn by Marriott to include a new fitness center and many upgrades to our suites. I hope to welcome you back on your next trip to the Upper Valley.
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Bristol, NH
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 17, 2013

This hotel was more than I had expected. My Aunt rented 2 rooms there for us because my dad was going to have major surgery at Dartmouth and had an early check in. The hotel offers a free breakfast and dinner. We had a 2 bedroom suite. It had a full kitchen, 2 bathrooms, and a fireplace. My parents room was also just as nice. The beds were very comfy. The shower was great. Nice big, wide spray massage head. They offered the complimentary shampoo and conditioner in the room. No lotion though. All I had to do was ask at the front desk though and they very kindly gave me one. Very close to the hospital, which is what we wanted. Close to a restaurant if you don't want what they are offering for dinner. I can't wait to stay in another Residence Inn.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, January 21, 2013
What an honor to be described as "Amazing" by one of our guests! Thank you for the high praise. I'm happy to hear that you found our brand new beds comfortable and were able to enjoy the complimentary hot buffet breakfast. We have many exciting upgrades planned for 2013 that we can't wait to share with you on your next trip.
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Patchogue, New York
Top Contributor
66 reviews 66 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 9, 2013

Stayed here for a short business trip, and it was good for what I needed it for. Suites are spacious, bed conmfortable, heat worked well, but the rooms are a little worn, but not badly. Kitchen cabs and counters had some wear on them, dishwasher was noisy and ran a long time, so I would advise that if you use the DW, set it just before you leave for the day. Carpet was slightly frayed at the threshold to the bathroom, but not terrible.
The floors in the hallways and rooms above creak and groan when someone walks down the hall or across the guest room floors, which was annoying into the early AM hours. That ws the only real downside, and probably unfixable because it's a structural thing.
The staff was very friendly, willng to help, and always pleasant to run into. Housekeeping was great. Breakfast (included) was very good.
I could not get the in-room wireless to work on either my iPad or my Windows laptop. But, it worked fine on both machines at the Courtyard next door. IT probably needs to address that issue.
The location to good food and other things was great. Although in town for business, I took the short ride into town, and it is conveniently located close to Dartmouth College, for anyone wishing to visit the kids.
Overall, a good place, and if I have to go back there, I might consider it...

Room Tip: Try to choose away from the back staircase, people tend to clunk their way up and down, and they ech...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, January 21, 2013
Thank you for choosing the Residence Inn by Marriott Hanover/Lebanon as your preferred hotel while in our area doing business. I'm glad to hear that our spacious suites provided what you needed to stretch out on your long trip. We have many exciting upgrades planned for 2013 and look forward to welcoming you back on your next trip.
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Boston, MA
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 2, 2013

We stayed at the Marriott Residence Inn during Christmas week for a short family ski trip with our twenty-something sons and we absolutely loved it. We checked in late on Christmas night after driving for a couple of hours. We were greeted by a very friendly clerk at the front desk who gave us a map showing where our room was and where to park. We went to the room and were impressed by the layout. We stayed in a suite on the 3rd floor with two bedrooms, each with their own full bathroom, a full kitchen and a living room with a gas fireplace. We went back to the front desk to inquire about a place to get some food at 9:00 PM on Christmas night and the clerk gave us a few options. The full buffet breakfast in the morning was very good and kept the whole family satisfied as we headed off to Okemo Ski resort for the day. There was also a complimentary dinner that night, but we opted for Jesse's Steakhouse because the offering was not something that would work with our dietary restrictions. We returned from dinner and entertained ourselves at the kitchen table with our Scrabble and card games until bedtime. We awoke the next morning to a fairly strong snow storm that made the skiers in the family very happy. The parking lot was plowed and the walkways were cleared of the snow as it continued to come down pretty hard. Breakfast was again great and we will certainly return to the Marriott Residence Inn the next time we are in the area.

Room Tip: If you are a family with older children, the suite is great! (Get one with a fireplace in the winte...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LebRes, Director of Sales at Residence Inn Hanover Lebanon, responded to this review, January 7, 2013
Thank you for taking the time to write such a glowing review of the Residence Inn by Marriott Hanover/Lebanon. I'm happy to hear that were able to stretch out and enjoy our Two-bedroom suite and take full advantage of the complimentary hot buffet breakfast offered daily. There's lots more skiing to be done this winter so please visit us again on your next trip. We would welcome the opportunity to accommodate your family.
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Additional Information about Residence Inn Hanover Lebanon

Address: 32 Centerra Pkwy, Lebanon, NH 03766
Location: United States > New Hampshire > Lebanon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 7 Hotels in Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Hanover Lebanon 3*
Number of rooms: 114
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Also Known As:
Residence Inn Hanover Lebanon Hotel Lebanon
Residence Inn Lebanon
Lebanon Residence Inn

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