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“Terrible since it became a franchise not company owned” 5 of 5 stars
Review of Friendly's

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Friendly's
1160 Union Ave, Laconia, NH 03246-2127
603-524-5824
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Ranked #32 of 68 restaurants in Laconia
Cuisines: American, Hamburgers, Ice Cream
Restaurant details
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
“Terrible since it became a franchise not company owned”
5 of 5 stars Reviewed September 2, 2012

I will never go back. I used to go often and liked it. The service really is terrible since in became a franchise only and is not company owned.

They made mistakes on my orders on more than one visit. Under a company owned unit they would have done something about it, but not now completely uncaring. Didn't do a thing about the mistakes on either visit.

Both Concord locations are still good so I would go there instead of
Laconia even if it was out of my way and I wanted Friendly's.

  • Visited June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 reviews from our community

45% Recommend
    7
    4
    5
    5
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Branford, Connecticut
Senior Contributor
43 reviews 43 reviews
19 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
“Meh”
3 of 5 stars Reviewed August 18, 2012

Food was hot, and pretty good. Service was pleasant, but slow. We had a hard time getting someone's attention to get seated, and the whole dining experience took way longer than it needed to.

Visited August 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vermont
Top Contributor
128 reviews 128 reviews
91 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
“first Friendly's I've been at that warrants an excellent!”
5 of 5 stars Reviewed July 21, 2012

When we go to Friendly's in any area we visit, it's because it has cheap food that is relatively good, and it packs lots of nostalgia, as there was a time that we only went to Friendly's because the kids got free and fun sundaes after their kids meals. We got to tolerate the disinterested and overworked staff and slow service.
We were pleasantly surprised by this Friendly's!! The host smiled at us and was very weloming. The server was prompt and attentive. And the food came quickly!!!!!!! I don't think we've ever been at a Friendly's that claims fast service!! And the food was excellent as well!

Yea! our faith has been restored in Friendly's!!!

  • Visited July 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Top Contributor
80 reviews 80 reviews
75 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“Won't be back!”
1 of 5 stars Reviewed July 14, 2012 via mobile

I hadn't been to a friendlys in quite some time but a friend had a coupon so figured we would give it a shot.
First off, if you have to wait at the hostess station for ten minutes before your even acknowledged there is a problem. At this point we should have gone next door! We finally get seated and notice all of the empty tables were dirty, and looked like they had been for a while... Indicator #2 YOU NEED MORE HELP! We waited a few minutes for a waitress which wasn't too bad, food came out probably 15 minutes later. Food is average, nothing special.

    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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East Providence, Rhode Island
2 reviews
“ok”
3 of 5 stars Reviewed June 18, 2012

food was good not many tables could be a long wait.

Visited June 2012
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