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“Don't Expect too much at breakfast” 3 of 5 stars
Review of BEST WESTERN PLUS Sovereign Hotel

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BEST WESTERN PLUS Sovereign Hotel
3.0 of 5 Hotel   |   401 Winchester St, Keene, NH 03431   |  
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Ranked #5 of 6 Hotels in Keene
United States
1 review
“Don't Expect too much at breakfast”
3 of 5 stars Reviewed February 24, 2014

The hotel itself was fine. Clean, kids loved the pool and the convenience of the restaraunt was nice. The hotel really pushed the fact that a full hot breakfast is included. The breakfast was a continental breakfast and a bowl of hard boiled eggs. Strange and no other hot, cooked items included. They should have just said continental breakfast to manage expectations better.

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, March 15, 2014
Thank you for you review. We apologize for not exceeding your expectations with our Full Hot Breakfast, which includes not only a continental breakfast, but scrambled eggs, pancakes, breakfast meats and a variety of other options. We hope to see you again soon so we can exceed your expectations.
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254 reviews from our community

Traveler rating
    89
    80
    42
    26
    17
See reviews for
82
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49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
East Haven, United States
1 review
5 of 5 stars Reviewed February 21, 2014

Had a wonderful time trail access right from the hotel the room was very comfortable the staff was very pleasant and helpful. The breakfast was wonderful a very large a changing variety of food. Beautiful fitness room and a beautiful pool.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, March 15, 2014
We are glad to read you enjoyed your trip. We are very accessible to the snowmobile and ATV trails, the main trail abut our property. Thank you very much for the review, and we hope to see you soon.
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Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Very good location (next to the main road), big parking lot, comfortable rooms and nice complimentary breakfast included in the morning. Highly recommend the hotel for this price it is an excellent value. Keep up the great work!!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, February 21, 2014
Thank you for the fantastic review. We agree, we are the best value in town! As you mentioned our location is convenient to all the local attractions. We hope to see you again soon.
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2014

Very good hotel. Polite and helpful staff.Hot full breakfast. Clean and new property. Excellent value for money. Good restaurant on site.Free parking and internet. writing more words to meet minimum requirements

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, February 15, 2014
Thank you for the fantastic review. Our staff is always delighted to hear compliments from past guests, so I am eager to share this review with them. We are glad you had the opportunity to enjoy our Full Hot Breakfast that is included for all of guests, seven days a week. We hope to see you again soon.
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Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed February 2, 2014

Upon arrival we were greeted with genuine smiles and full attention .. The staff here are all 5star!! The room was cozy yet spacious and very comfortable .. The breakfast selection was plentiful and tasty! Cudos to Debbie the breakfast sup. she really holds it down !!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, February 4, 2014
Thank you for the fantastic review. Our staff is always delighted to hear when their hard work and professionalism is appreciated. We thank you again for your excellent review, and loyal business.
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Charlestownm Nh
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 22, 2014

Really enjoyed our stay. First time we've ever been charged for "incidentals" though. We did not have any room service, only there overnight. Loved "Waxy's". Room was very nice, shower Sparkled! The location is perfect for our weekend get-aways.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, January 24, 2014
Thank you for the fantastic review. We are excited to hear you enjoyed your past stay. We hope to see you again soon. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keene, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 14, 2014

I have stayed twice at the Best Western Plus in Keene NH in the last three months. The staff was friendly and helpful, the room was clean and the breakfast was hot with many choices. I will return to this hotel the next time I am in Keene.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KTBESTWESTERN, Owner at BEST WESTERN PLUS Sovereign Hotel, responded to this review, February 4, 2014
Thank you for the wonderful review. We always love to read our about guests past stays. We are delighted you enjoyed your stay, we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sovereign Hotel

Address: 401 Winchester St, Keene, NH 03431
Phone Number:
Location: United States > New Hampshire > Keene
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Keene
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Sovereign Hotel 3*
Number of rooms: 128
Official Description (provided by the hotel):
Currantly under renovation for lobby and breakfast area..Till april 30.2014 ... more   less 
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Also Known As:
Best Western Keene
Keene Best Western

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