The Lane is a boutique hotel that we found to be immaculate with a clean, sophisticated ambiance. Staff very polished, helpful, and professional. So, why not excellent? Well, a few things.
(1) Wife thought that a shower cap for the ladies should be an automatic part of bath items not a matter of calling down to the desk on a Sunday evening.
(2) Combination heater/air conditioner simply did not work Chilly all night. No instructions on the unit and settings of 73+ simply did nothing. Management says repair man working on the units.
(3) One lamp wouldn't light. Thought bulb was out. No, replacement didn't help. Maybe switch with another lamp that did work. No, that wasn't it. Finally traced problem to a defective lower outlet of a duplex. Unusual occurence. Why didn't anyone else ever mention this? Management says they will make note of the problem.
(4) Finally, the Lane does mention that parking is in a garage behind the hotel. What is not said is that the garage is a block behind the hotel with a flight of concrete steps (no elevator) that must be managed. This is not a hotel for the disabled since hallways are narrow and there are occasional interior steps.
If you are agile, on a honeymoon or special trip then the Lane is a wonderful place considering its charming location. But, be careful if you are elderly or otherwise physically challenged.
- Official Description (provided by the hotel):
- Newly renovated and under new management, this boutique hotel in beautiful Downtown Keene, New Hampshire offers forty well-appointed rooms housed in Main Street's E. F. Lane Block. The building's long standing traditions are passed on to its uniquely styled accommodations to create an unparalleled experience.Within walking distance to over 30 locally-owned restaurants and shops, The Colonial Theatre & Keene State College,The Lane Hotel, An Ascend Collection hotel, is your perfect choice for accommodations in beautiful Downtown Keene. ... more less
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- Also Known As:
- e f Lane Hotel
- e f Lane Keene