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“Looking to make memories” 3 of 5 stars
Review of Nordic Village Resort

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Nordic Village Resort
3.0 of 5 Resort   |   Rte. 16, Jackson, NH 03846   |  
Hotel amenities
Ranked #3 of 3 hotels in Jackson
Bar Harbor, Maine
1 review
7 helpful votes 7 helpful votes
“Looking to make memories”
3 of 5 stars Reviewed February 26, 2014

We traveled as a family plus 2. It was my husband, my 2 young daughters, myself and my parents. The resort itself is very welcoming and inviting. We were very excited to see our condo but were disappointed. As soon as you entered the walls were in desperate need on repair, NOT very welcoming as you first enter. The layout of the condo was perfect for what we needed for our family. One bedroom and one bathroom downstairs then a pull out couch and loft with bathroom upstairs. Our oldest wanted to go onto the balcony and look at our view but as we went to open the door there was an ashtray full of cigarette butts overflowing that intruded on our wonderful view. The final disappointing event happened the next morning as we were getting ready for the day. The downstairs bathroom shower curtain had been urinated on by a previous guest and then left and not cleaned, so when the shower was used that morning it was all you could smell. These concerns were mentioned to the staff upon checking out but I wasn't offered any apology and was given the impression she wasn't surprised with the complaints.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Portland, Maine, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

I just want to extend thanks to the service of the staff on the storm Thursday the 13th. It's very frustrating when you arrive at a place and you're excited, and you just can't make it up the hill to the room in the tiny car I had. I appreciated having the staff take initiative to drive us to our room. I’m the type of person who is shy to ask for help. The stay was Excellent, Great location. The Red Fox restaurant is very popular within half mile down the road. There is plenty of skiing to do within 10 minutes of the hotel. I hope to come back soon.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 4, 2014

This was our first stay at Nordic Village Resort and we'll definitely come back again. We rented 2 rooms suite for family of 3. The bedroom did not have a door, but king-size bed was amazing, sleep sofa in siting aria was OK, but our son did not complain. Kitchenette was nice, no stove, but it has microwave, toaster, refrigerator, clean dishes, silverware, and small coffee maker. The views were great. After day of skiing we really enjoyed dry sauna, the outdoor hot tub and pool.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2014

We are long term renters at Nordic and we decided to upgrade to The Chateaus, Our unit size and location was perfect. Gas fireplace heated evenly. Large bathroom with super size whirlpool met our expectations. Bedroom large and very comfortable, I would expect all electronics to be upgraded .Keurig should be in a deluxe unit. Sofa well overdue for replacement cushions. I would never suggest anyone use the sofa bed. As usual any maintenance issues with our unit were quickly resolved. Staff always helpful and friendly. We still feel Nordic units are some of the best built units in the area. Nordic still remains our choice for a week's vacation.

Room Tip: Never hesitate to call the office. They have always responded quickly. Take advantage of discounts o...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porter ME
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 28, 2014

Spent a glorious night at the top of the world! We truly enjoyed our night get away at Nordic Village! We had a king suite with one of the most amazing jacuzzi with lights and waterfall! King bed was very comfy, tv was somewhat dated,flat screen would be nicer. Everything was clean,I looked behind doors,under bed etc. Kitchen was nice , clean dishes, silverware, small coffee maker. The views were to die for,and probably the most peace and quiet one night stays we have ever had. We will be coming back for certain and will definitely stay longer just to enjoy it all! Only thing I saw that didn't get the 5 star rating was that I stripped the bed down, ( habit of being an ex-housekeeper ) found the mattress cover almost in shreds. Just left a little note for the cleaning staff hopefully they changed it or will change it soon.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amesbury, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2014

We booked a suite at Nordic Village for a weekend ski getaway for our family of five. The suite was clean, had a great view of Mt. Cranmore and had everything in it we could need! Yes, it is a bit dated but who cares? I will take a good deal, a clean suite and a great heated outdoor pool any day of the week! Besides the pools (indoor and out) and hot tubs (inside and out), there is a small area to ice skate, hills for sledding, and nightly bonfires for s'more making! The wifi works great as well! I would come again, just get a larger accommodation.

Room Tip: One bedroom suite sleeps 4 max. 2 in a bed, 2 out on a pull out sofa.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 29, 2013

Family, weekend trip 2 weeks before Christmas. Rented a 1 bedroom Condo.

Pros:
Views were awesome.

Unit was equipped with everything you needed.

Close to restaurants, shopping, etc.



Cons:
Indoor pool "wasn't working" when we went, which was one of the reasons we chose this location.

Unit clearly hasn't been updated since mid 90s. Normally wouldn't bother me, but thought it was going to be "luxury". We didn't go to watch TV and hang out at the unit, however, wall paper was peeling, grimey shower/jacuzzi, iron burns on carpet, etc. didn't win any points for the review.

Also, the walls were verrrry thin. Heard quite literally every sound from above and next to us.


Bottom line, Nordic Village is far from luxury. It was noisy, dated, and the only entertainment (indoor pool) wasn't heated when we went. With plenty of places to stay in the area, we would likely seek alternate accommodations for our next stay.

About my rating system:
5 stars would have required excellent service, clean and luxurious amenities.

4 stars if the unit was top shelf, but service was lacking.

I would give 3 stars for a relatively inexpensive hotel that was clean and functional.

However, I had to go with 2 stars because I stayed at what felt like a dated, bargain hotel with no amenities and marginal service.

I guess I hold locations to higher standards when they list themselves as a "resort". Especially a luxury resort.


Stayed December 2013
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Nordic Village Resort

Address: Rte. 16, Jackson, NH 03846
Location: United States > New Hampshire > White Mountains > Jackson
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
Ranked #3 of 3 hotels in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Nordic Village Resort 3*
Official Description (provided by the hotel):
Enjoy indoor and outdoor heated pools, outdoor hot tubs, nightly bonfires, game room. We have a variety of lodging choices to accommodate your family's budget and have designed and oriented each of our units to provide you with maximum privacy and some of the finest views of the Mount Washington Valley. Choose from townhouses, suites, one and two-bedroom units, penthouses, to the elegance of our Chateau units at Highland Ridge. We also have pet-friendly units. We are the closest property to Story Land and just minutes away from tax-free outlet shopping, Mount Washington, and all White Mountain Attractions. Give us a call this Spring, we are offering some wonderful packages at great rates. ... more   less 
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Also Known As:
Nordic Village Hotel Jackson
Nordic Village Jackson

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