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“Great staff” 5 of 5 stars
Review of BEST WESTERN PLUS The Inn at Hampton

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BEST WESTERN PLUS The Inn at Hampton
2.5 of 5 Motel   |   815 Lafayette Rd, Hampton, NH 03842 (Formerly Inn of Hampton)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #9 of 44 Hotels in Hampton
Certificate of Excellence 2014
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185 reviews from our community

Traveler rating
    63
    69
    31
    18
    4
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Halifax, Nova Scotia, Canada
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 30, 2013

We had a great stay. The service was prompt and check in and check out time was minimal. The room was clean and the hotel had a clean smell to it. The breakfast was great and the waitress was very helpful.It was the most quiet hotel that I can remember staying in. Would stay here again if we pass through this way again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, February 1, 2013
Thank you so much for your kind review, I am very glad to hear that you enjoyed your stay. I hope we will have the opportunity to welcome you back soon! Best.
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Little Falls,NY
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 29, 2012

I just returned home from this place, and I would recommend it, albeit somewhat hesitantly...

My room was clean, and "recently renovated", but certain aspects of it- such as the bathroom fixtures- were relics of the past... There were dirty little secrets in the closets, too, but the rooms were large and fairly well tended-to, overall.

The staff was terrific. I had to move after my initial check-in, and Diane K. went above and beyond to settle me into a room with a working heater. :) All sarcasm aside, she was perfectly professional and efficient, as was the rest of the desk-staff with whom I had dealings.

On the "down-side", my room phone didn't work no matter where I plugged it in, and the door didn't lock from the outside. I never leave anything of value in a a hotel room anyway, so that wasn't a huge deal to me, and the room could be dead-bolted with a little effort once I was inside for the night. I advised the staff as to the problems, and they were quick to assure me that things would be looked-into.

Maybe this was because I stayed there during off-season, but I loved the fact that the place was as quiet as a tomb. I slept like a baby there, on the second floor... And this place gets a huge thumbs-up from me for allowing me a late (12:30) checkout on a day when I had nowhere else to be until 1.

The internet rate of $85 for two or more consecutive nights was a bargain for the area, too. One could pay >$100 for a charmless hellhole on Beach Road in Salisbury, quite easily.

I'll likely stay there again, since I have a family member in distress in Amesbury... It's not bad at all, but the common-areas such as the corridors could certainly benefit from more frequent use of a vacuum cleaner. As long as they run specials for multiple nights and remain as accommodating as they've been so far, this place is my destination of choice in the area, and there isn't a lot of meaningful competition around there, from what I've seen.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, January 2, 2013
Thank you for your comments, it is our goal to provide a quality lodging experience and top-notch customer service and your feedback allows us to know how we are doing. I am sorry to hear your that stay did not go 100% smoothly, but I am glad that our staff was able to be of assistance. One note: our renovations are still on-going and the white, porcelain bathrooms vanities are slated for replacement. In closing, we here at Best Western appreciate your business and we wish you and yours a happy new year. Best.
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Louisville, Kentucky
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 11, 2012

We stayed at this facility two nights October 16 and 17 2012 on our return from exploring Maine. A note to any traveler is that October 15 is the "end of the season" in tourist areas in the northeast. We received an off season rate of $98.99 + $8.91 taxes per night which was a great deal for that area.

The facility was nice. Since I am a frequent BW guest, we were upgraded to a suite which contained a small stove and an extra TV in addition to the standard amenities. The bed slept wonderfully.

Our first morning, we drove west of the hotel to an Amtrak station in Exeter. For $60 or so total, my wife and I secured round trip tickets into Boston (1 hour trip) where we hiked the Freedom trail. The next day we drove into Boston to catch our flight out.

The breakfast was a full breakfast containing eggs and meat and a full compliment of other continental choices. Since this BW has a conference facility, they have urns of real, brewed coffee and not the coffee syrup mixed with hot water dispensing machines found in most other BWs. (I normally get a real brewed cup from the machine in the room at other BWs)

My only negative comment was that the business computer was woefully outdated in age and software. The computer was old and slow. The Amtrak site used flash but the computer didnt have it installed so I couldn't really use all of the functionality. Firefox was outdated as well as IE. When I went to print a PDF of my ticket, Adobe reader wasnt installed. A very nice person at the front desk allowed me to use his computer and print out my ticket but were it a busy time, he may not have been able to be so accommodating. I appreciated the help nonetheless.

I would certainly recommend this facility.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, November 13, 2012
Thank you very much for your feedback. I am very glad to hear you enjoyed both your trip and our hotel. If your vacation travel brings you to the area regularly, we are just 3 miles from Hampton Beach, 8 miles from the historic sites of Portsmouth & Exeter, and just 60-90 minutes away from New Hampshire's lakes & mountains. I hope we will be welcoming you back to New England soon. (And we're in the process of updating the software & drivers on the guest computer!) Best.
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Pennsylvania
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed November 8, 2012

I stayed at the Best Western while visiting family in the area. We were on the second level and on the back side of the hotel. The room was very clean. The bathroom was spotless and I had no problem letting my toddler run around in her socks or barefoot in the room.The showers had plenty of hot water. 3 women showered, shaved and one toddler bathed and still plenty hot water! TV had lots of channels, there was a really nice wood ceiling in our room, a mini fridge and microwave. Large windows. The free breakfast in the morning was great. Many options: eggs, sausage, coffee, juice, muffins, one day we had breakfast sandwiches, pancakes. It wasn't 5-star food, but it was good and it's free. The pool was also very nice and clean. Free internet. I also had no problem with my cell phone and neither did my travel companions; we have 3 different services: Sprint, Verizon and AT&T.

My complaints: VERY little counter space in the bathroom. Well, no counter space. It had a very nice, fancy sink but no space to put makeup, curling irons etc. Also, walls were very thin. This is the only reason I didn't give 5 stars. We could hear the people next to us cough and hear their TV all night long, and we could hear people talking outside and in the hallways.

Room Tip: Pick a room at the back of the hotel, and the second level. There will be less street noise.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, November 11, 2012
Thank you very much for your posting. We want all of our guests to enjoy their visit and I am delighted to hear that you enjoyed your stay. I hope you will please think of us again in future. Best regards.
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Smiley, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2012

Cracked sink and light, brown staining behind toilet. Strong smell of urine coming from tub most likely from bath mat. Dusty room.
Loud street noise and lobby,people loading and unloading vehicles two feet from our door.
No sound barrier from sliding door, people right outside it. The lower level front rooms no better than a motor lodge.. We both wore ear plugs and the noise was still loud.
If you need to get your rest and have to stay here get a inside room. LOUD LOUD LOUD!!!! No sleep... Address says Lafayette rd. AKA (route 1) not set back at all . Directly on road.
Thank goodness bed was comfortable during all the tossing and turning.
breakfast average

Located next door to a funeral home/crematorium (not very romantic) lol

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, November 7, 2012
I am very sorry to hear that you did not enjoy your visit (minus the new beds). We have a variety of room options to suit our guest's needs and our well-trained staff is available 24/7 to handle requests and remedy any problems that could possibly arise, I regret that we are not having the opportunity to address your concerns while you are still in house. While none of our guest rooms actually sit on Lafayette Road/Route 1, you may have enjoyed something on the 2nd floor or facing the wooded back a lot more than one of the groundfloor, driveway-access rooms (some guests prefer the outdoor access, but it is simply one of several possible varieties of accommodation). I thank you very much for visiting our hotel, I hope you will consider us again. Best.
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Sherbrooke
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 29, 2012

I recently made a reservation for 5. Normally we try to pay around 120 or less. This time because everywhere was No Vacancy we found a room at this hotel for less than 200.
But we had an incredible room, maybe an executive room. it was so big with a kitchen and a big table. Everyone were amazed to see this. Everything was good. the person at the reception, the breakfast, the sleep quality.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunny_Limbachia, General Manager at BEST WESTERN PLUS The Inn at Hampton, responded to this review, October 30, 2012
Thank you for your posting, I am delighted to hear that you enjoyed your Best Western experience. The room you refer to is one of our kitchenettes, the large dining table is unique to that room type. Should your travels bring you back to Hampton, I sincerely hope you will allow us the opportunity to welcome you back as return guests. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS The Inn at Hampton

Address: 815 Lafayette Rd, Hampton, NH 03842 (Formerly Inn of Hampton)
Phone Number:
Location: United States > New Hampshire > Hampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 44 Hotels in Hampton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS The Inn at Hampton 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Best Western the Inn at Hampton is the Seacoast's best kept secret! We're located only minutes from the area's incredible beaches and easily accessible from Interstate 95 as well as Route 101. ... more   less 
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Also Known As:
Best Western Plus Inn At Hampton Hotel Hampton
Best Western Hampton
Hampton Best Western
Best Western Hotel Hampton

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