This is a sorry excuse for a hotel. This was the worst experience at a hotel I have ever had. To start with, when I called to book the room, I was told that the hotel was on the main beach by the owner/manager: FALSE. It is about ten minutes driving distance north of the beach. So to go to the main beach in car, you would have to pay for parking (minimum $15). When I first got there around 9pm, we were not greeted by friendly staff as some reviews suggest, instead there was a post-it on the window of the office as the attached picture shows. As we went upstairs to get settled in we realized the A/C unit was not working. Not knowing who to call we stuck it out. Not only was the A/C not working but the room itself was falling apart. I was completely disgusted; lint all over the floor, paint falling off the walls. I was appalled at the room and hotel itself. The next morning, I politely went downstairs to mention to the owner/manager that the A/C was not working, to which he responded "Well, there was an emergency number you could have called." I told him I was unaware of the number and when I looked at the front again I still could not see one, just the TripAdvisor review flyer. After going upstairs and letting my boyfriend know of his comment, we proceeded to just pack our stuff and leave. As we were on our way out, the owner/manager came through the door and headed right for the A/C. He began banging it a couple of times, and when the A/C finally started he said, "wow, what a miracle." I could not believe his rude attitude. After we spent a horrible night there, the least he could do was be nice about the situation. I couldn't believe that after sweating through the night, he would come in and be so rude and obnoxious after I was very polite and nice when telling him of the situation. A manager would try to be understanding of the situation and try to find a solution and apologize, he did just the opposite. Things escalated from there after I told him he did not have to be so condescending and the minute he snapped back at me, my boyfriend came to my defense. The manager continued calling us a piece of crap (worse profanity was used) and refused to leave the room until we 'got the heck out' (Again, he used worse language and profanity). I was very uncomfortable at this point. Being a young lady and guest, I have never been yelled at and treated that way, non-the-less by a manager of a hotel. After non-stop yelling from him for about what seemed forever, my boyfriend finally managed to get him out so we could finish grabbing our bags. When he went downstairs to return the key, the manager/owner kept at it, cursing and yelling at him. All my boyfriend could do at this point was laugh and leave. I am glad to have only spent a night there. If 1 night was this horrible I can only imagine a whole vacation. Do not stay here. Avoid it at all costs. There are many other actual hotels on the beach.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.