The location of the hotel is great, but we had a side room because the deal we received from Groupon.com (and I was aware of that so it was not a surprise or issue). But if I had paid peak rates I would not be pleased. The girls at the front desk were very pleasant. And the young man working as the valet was friendly and helpful. The meals we had at the restaurant were great as well as the coffee shop. The couple issues I had were that the decks are in need of TLC, I didn't sleep well even though the bed was very comfortable, I could hear everything through walls and floor above (we were on the first floor with at least one young child that was VERY active directly above us and other noises from a young in love couple nearby). I thought the room was very clean until we moved the sheets to go to sleep and noticed something overlooked on the bed skirt.