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“small rooms” 2 of 5 stars
Review of BEST WESTERN White Mountain Inn

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BEST WESTERN White Mountain Inn
2.5 of 5 Hotel   |   87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580   |  
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Ranked #4 of 5 Hotels in Franconia
Farmington, United States
1 review
“small rooms”
2 of 5 stars Reviewed February 25, 2014

The rooms were smaller than a usual BW room. They had economy size shampoo plus conditioner dispensers nailed to the wall, rather than individual mini bottles. The breakfast was not as good as it normally at BW, less selection. The pool was bigger though, 9 feet at one end, but the pool-room was SO cold!!!

  • Stayed February 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
I’m sorry you didn’t enjoy your stay. We encourage all guests to speak with the front desk if they are not satisfied with their accommodations for whatever reason. We do have small bottles of shampoo, conditioner and lotion available at our front desk for guests who require them. Thank you for taking the time to leave your feedback and we hope you’ll give us another chance.
Respectfully,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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300 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 20, 2014

My wife and I spent Valentine's/Presidents Day Weekend at this hotel and had zero complaints. Location is excellent, very close to Cannon Mountain, Loon and Bretton Woods. Beds are comfortable, rooms were a bit dated but clean and while we didn't have time to use the pool it certainly looked very nice.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
Thank you for sharing your experience. We pride ourselves not only on our excellent location and amenities, but our excellent customer service. We hope to see you again soon!
Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
natick, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

My husband and I are empty nesters. We sometimes ski at Cannon or Loon. When we do we ALWAYS try to stay here. It is clean, quiet, a good value with a good breakfast. the beds are confortable. Families with young kids will love this place; the pool is perfect for wearing them out. If you want good value in a pleasant, clean place go there. Plus, they have discounted ski tickets.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
Thank you for being such a loyal guest! Your return visits are the highest form of compliment we can receive. We appreciate you taking the time to share your comments and give your recommendations.
Many thanks,
Vinkal Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mary Esther, Florida
2 reviews
5 of 5 stars Reviewed February 19, 2014

We came for ski in NH and this hotel is the best. All three mountains are close to the hotel. What i really like is that they sale discounted ski tickets for all three mountains. Its a great deal. The new management for this hotel is excellent. Rooms are clean and beds are very comfortable. Great friendly staff. Oh and I can't forget about hot break fast. They got many choices like Bacon,Eggs, sausage, sausage links, waffles with hot syrup, four different types of cereal, hot chocolate, assorted Beagles, English muffins. Great location pulse Excellent service over all.

Stayed February 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
You won’t find a more perfect ski trip destination. Like you said, the best mountains are just minutes away! I’m glad you enjoyed waking up to a hot breakfast in the morning. It’s something every guest should experience. Thank you for your feedback and we look forward to your next stay!
Best wishes,
Vinkal Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United States
1 review
3 of 5 stars Reviewed February 18, 2014

Hotel interior was clean, but the 1990's decor is in need of a major renovation. Room was clean, but bed and pillows made the nights sleep difficult. Very friendly and helpful staff. I might have paid more money to stay at a more comfortable hotel.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
I’m sorry you didn’t find your bed satisfactory. We typically receive regular compliments on the comfortable bedding. In the future, we encourage every guest to speak with the front desk if there is something that isn’t up to par in your room. I am glad that our staff took good care of you. We hope you’ll give us another chance.
Respectfully,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
winnipeg, Canada
1 review
3 of 5 stars Reviewed February 17, 2014

Nice view of the mountains and a beautiful area. The room was average and the hotel dated. For a 2 Star rated hotel the room cleanliness should be a top priority and it wasn't up to the standard in my opinion. Not sure I would stay in this location the next time we're through the area.

  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
Isn’t our view breathtaking? There’s nothing like waking up to the beautiful mountains outside your window. Thank you for sharing and we hope that you will give us another chance to wow you during your next stay.
Sincerely,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amherst, NH
Top Contributor
196 reviews 196 reviews
58 hotel reviews
Reviews in 87 cities Reviews in 87 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed February 12, 2014

Stayed one very cold night in February while on a ski trip to Cannon (only 15 minutes away). At check in, my 1st room had a faint tobacco odor, even though it's a non-smoking establishment. No problem, the front desk clerk quickly moved me to another room and it was fine. He also helped me connect to their WiFi (it was my issue, not the hotel's), and their WiFi signal strength was strong and fast. Room was great - good heat, microwave & mini-fridge, plenty of room, comfortable king bed. Desk clerk also provided good recommendations for dinner in town. Free breakfast offered lots of selections - hot (scrambled eggs, sausages, oatmeal, waffle maker) and cold (cereals, fruit cocktail, yogurts, rolls), plus plenty of coffee, teas, juices. I give this place high marks for service & comfort.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwfranconia, General Manager at BEST WESTERN White Mountain Inn, responded to this review, March 3, 2014
Keeping you connected with our high speed internet is an essential amenity in our book. We’re happy you enjoyed your stay and that our staff was able to take good care of you. We appreciate you taking the time to leave a review. We hope to see you next time!

Many thanks,
Vinkal Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN White Mountain Inn

Address: 87 Wallace Hill Rd, off I-93 Exit 38, Franconia, NH 03580
Phone Number:
Location: United States > New Hampshire > White Mountains > Franconia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Franconia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN White Mountain Inn 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN White Mountain Inn is an outdoor enthusiast's dream! Located in Franconia, this New Hampshire hotel proudly offers the best in customer service and amenities at an affordable rate. Guests staying at this Franconia inn will be a short distance from Cannon Mountain Ski Park, Loon Mountain Ski Resort and the Wildcat Mountain Ski area. Other nearby outdoor activities include hiking, biking and golf. Favorite attractions in Franconia include the Mount Washington Auto Road, Mt. Washington Cog Railway and Santa's Village. This Franconia, New Hampshire hotel offers spaciously-appointed guest rooms, each complete with high-speed Internet access and cable satellite television. This 100% non-smoking hotel features a complimentary hot breakfast each morning. Additional amenities at this New Hampshire inn include an larhe heated indoor swimming pool and hot tub, fitness center, steam room and guest laundry. Business travelers will appreciate the hotel's business services and meeting facilities. Pets are welcome with restrictions. For superior customer service and a convenient location in Franconia, New Hampshire, make a reservation at the BEST WESTERN White Mountain Inn! ... more   less 
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Also Known As:
Best Western White Mountain Hotel Franconia
Best Western Franconia
Franconia Best Western
Best Western White Mountain Resort
BEST WESTERN White Mountain Inn Franconia, NH - White Mountains

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