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“Very Enjoyable Trip” 5 of 5 stars
Review of Stonybrook Motel & Lodge

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Stonybrook Motel & Lodge
2.0 of 5 Motel   |   Route 18, Franconia, NH 03580   |  
Hotel amenities
Ranked #3 of 5 Hotels in Franconia
Plattsburgh, New York
1 review
2 helpful votes 2 helpful votes
“Very Enjoyable Trip”
5 of 5 stars Reviewed February 25, 2014

I travel here with my husband and his family they been to this place couple of time before but it was my first time. The place was super comfy and relaxing. A nice place to start family tradition. Staff was friendly and they have indoor heated swimming pool, game room with pool table, complimentary breakfast in morning, and they start fire in fire place in lodge for us night after we ski all day it was very nice and relaxing. Overall we had great stay and we looking forward to go back during this summer and enjoy summer activity. Thanks for great stay

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    123
    38
    32
    9
    10
See reviews for
49
51
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
North Kingstown, Rhode Island
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 20, 2014

My family has stayed at this motel for years. I hadn't been back for about 4 years, since it switched owners and it's not at all the motel it used to be. I would never go back here again. We went during February vacation and we were the ONLY people in the entire motel. That alone tells you something. So much so that we couldn't get the room we requested because the owners had shut down half of the motel due to it's emptiness. The pool was never open. We had to call the front dest to unroll the cover (which by the way; they never answered the phone at the front desk and the door was always locked) every time the kids wanted to use it and they must have turned the heat in the pool way down to save money because it was freezing.
Not only that; but the beautiful fire they used to have going in the lodge all the time couldn't be lit because the woman at the front desk told us that all the wood was out back and buried in the snow and she couldn't get to it. Are you kidding me? You do own a place in NH in the winter; do you not? Anyway; I could go on and on.....the coffee maker didn't work 2 out of the 3 days we were there and so on. Never, ever will I go back and from the look of the lack of reservations, I'm not the only one to come to this conclusion. It's a shame. It really was a great place at one time. Not anymore.

  • Stayed February 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2013

This hotel was everything promised. The location was so perfect, easy to find but not on a busy street where traffic and people noise might disturb you. I stayed there twice in Nov/Dec 2013. The front desk person was very helpful and helped us to book a table at a restaurant one night, and helped with directions.

Room Tip: All rooms are quieter so no worries in choosing quieter rooms.
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 2, 2013

I have no idea why this motel is so high ranked. During our stay for two nights there was Wi-Fi, but no Internet, coffeemaker was disgusting (you have to poor water through the holes on top which are covered with dirt) and the room was worn down. I don't expect much from the motel, and could ignore all above mentioned complains due to its low price. But the worst thing was that it was COLD in the room during our stay in November! During the night outside was from 6F to -2F, and with thermostat turned to 90F inside temperature barely moved from 60 to 68 through the night! I left thermostat this way and hoped it would be better on the second day. Then 'room service' came... They did nothing to the room itself but returned the temperature back to the 60. The breakfast basically was 'junk for free', so no complains since I eat everything.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olney, Illinois, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

I have traveled for years and stayed in many hotels however Stony Brook will always stand out at the top of my list of favorites! The rooms are very clean, well maintained, and comfortable. The staff were simply amazing and didn't hesitate to go above and beyond handling any requests or needs we had during a very long stay with them. The best way to sum it up is we were treated like family and made to feel very comfortable. I would recommend this as a top place to stay for anyone whether it be for business or pleasure over several options in the area. Words cannot describe Stony Brook... Visit there yourself and remember to breath because this place will take your breath away!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 11, 2013 via mobile

This hotel was absolutely phenomenal! The service was superb! Only thing is that I would call to verify your reservations. I was quoted one price online, and charged a different, great amount when we arrived.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rugby, United Kingdom
Top Contributor
109 reviews 109 reviews
36 hotel reviews
Reviews in 56 cities Reviews in 56 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed October 19, 2013

This motel is in a beautiful setting outside Franconia by the edge of a river and has extensive grounds with BBQs and an indoor and outdoor pool (the latter not open due to the season). The indoor pool did not attract my husband as it was very steamy and chlorine smelling , and quite small. This would be a good destination for families. Our room was a good size and comfortable for what is basically a roadside motel. We had a small problem with a deposit we had paid not showing up on their computer. We booked through Expedia and I think the error was probably theirs but we did not find the staff very helpful over it, giving us the number of the out-of-town owner. As it was for $8 only we decided it wasn't worth pursuing but would never book through Expedia again. Breakfast was a bit scanty.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stonybrook1, General Manager at Stonybrook Motel & Lodge, responded to this review, March 9, 2014
Stonybrook Motel & Lodge management and staff would like to express our gratitude for your kind review. We are so pleased you enjoyed your stay and the attractions in the Cannon Mountain area! Thanks and looking forward to seeing you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stonybrook Motel & Lodge

Address: Route 18, Franconia, NH 03580
Location: United States > New Hampshire > White Mountains > Franconia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Franconia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Stonybrook Motel & Lodge 2*
Number of rooms: 23
Official Description (provided by the hotel):
Voted #1 "Best Base For Touring Franconia Notch" New England Travel Guide. Stonybrook is a four season motel nestled in the heart of the White Mountains in the quaint village of Franconia with breathtaking views bordered by a sparkling alpine stream. You'll enjoy indoor and outdoor heated pools for year-round swimming,trout pond,game room and a cozy fireplace in our hand-timbered Lodge plus streamside picnic area with grills and winter iceskating. Only 2 miles to Cannon Mountain,Echo Lake and the Franconia Notch! Closest AAA motel to Cannon. ... more   less 
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Also Known As:
Stonybrook Motel And Lodge
Stonybrook Hotel Franconia
Stonybrook Motel Franconia
Stonybrook Motel & Lodge Franconia, NH - White Mountains

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