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“excellent service by Kate” 5 of 5 stars
Review of Fairfield Inn & Suites by Marriott Portsmouth Exeter

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Fairfield Inn & Suites by Marriott Portsmouth Exeter
2.5 of 5 Hotel   |   138 Portsmouth Avenue, Exeter, NH 03833   |  
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Special Offer
Free Parking
Ranked #2 of 3 Hotels in Exeter
GreenLeadersSilver level
New York City, New York
1 review
“excellent service by Kate”
5 of 5 stars Reviewed November 3, 2013

I arrived late on a Thursday evening, exhausted from my drive. Kate was outstanding in accommodating my wishes with a big smile and a generous offer of help whenever I needed. I ironically, did, a bit later. Kate showed up at my door with what I needed within minutes.

The service made my night. I enjoyed a fabulous evening out followed by a restful sleep on some super soft pillows.

Phoebe Ann

Room Tip: quiet, private.
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, November 4, 2013
Thank you so much for taking time to mention us on Trip Advisor. We are thirilled that we met your expectations during your stay. We will make t pass along your kind words to Kate, our Guest Service Associate. We hope to see you back at the Fairfield Exeter, real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
    80
    28
    6
    3
    1
See reviews for
31
35
6
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Lanesboro, Massachusetts
1 review
5 of 5 stars Reviewed October 14, 2013

I stay here a lot because i visit family in the area. The rooms are comfortable and clean. The staff is very pleasant, helpful and always make me feel welcomed.

The hotel is conveniently located close to restaurants and shopping. The property is well lite and maintained. I feel safe there when traveling alone.

I've stayed at the Hilton down the street and prefer the Fairfield. They offer free internet and a coin op laundry room if laundry is an issue on an extended stay. The room price is a bit lower too.

Room Tip: I prefer not to be on the first floor because cars park right outside the window
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, October 17, 2013
Thank you for taking time to review our hotel. Your kind comments of our location are much appreciated. We are delighted that we met your expectations during your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slidell, Louisiana
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2013

Just passing through, but the hotel was an excellent choice. The front desk staff was very knowledgeable of the area and extremely helpful. Met housekeeping near the room as checking in, she was very friendly and asked if we needed anything for the room. Breakfast was very good.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, October 10, 2013
Thank you so much for taking time to review our property. We are thrilled that you enjoyed your visit, and your interaction with our staff was fantastic.

We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed October 8, 2013

My business trip was excellent due to the Fairfield Inn's service and employees. The staff was very knowledgable about there town about places to go and eat. The rooms were very clean and the morning breakfast was served hot with many options making my stay a pleasant one. I if I am ever in the area I will certainly stay there again.

Room Tip: Ask Jennifer to give you a room on the south side which are very quiet. Jennifer always had a smile...
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Green Features: The hotel was clean and environmentally friendly to me.
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, October 10, 2013
We are delighted you enjoyed your stay with us and thank you for the feedback! We greatly appreciate your recognition of our Guest Service Associate and will make sure to pass along the information to her. We hope to see again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2013

This probably felt very new, smelled clean, and was very well taken care of. Bathrooms are new and quite large. The beds were comfortable and fluffy still.

Service was fine - not wow or not bad - just average.

If I am in the area again, I would stay here.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, October 7, 2013
Thank you so much for taking time to review our property. I am thrilled to share your review with the rest of the Fairfield Inn & Suites Staff. We are happy to know that you enjoyed your stay! Hope to see you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 1, 2013

This hotel offers immaculate rooms, a comfortable bed, and a great staff. The rooms are on the small size. We also stayed at the Hampton Inn and Suites down the street from this hotel and those rooms where much larger and comparable in price. The hotel is conveniently located right off the highway. The breakfast was good, I especially enjoyed my Belgium waffle. My husband and I like to sleep in a cool room and the air conditioner in our room kept the temperature just as we like it.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, October 3, 2013
Thank you for taking time to review us on Trip Advisor. We are very glad to hear that you were comfortable during your stay, and that you found our accomadations to meet your needs.

We hope you will visit us again, where we will be sure to have those waffles waiting!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glastonbury, Connecticut
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2013

The hotel is exactly as advertised (which is a good thing). Right off the highway, clean and new, free and reliable wi-fi, easy parking, friendly front desk staff. The breakfast was better than I expected (lots of fresh fruit, cereal, make-your-own waffles, eggs, sausage, etc). It was expensive, but the price was in line with other hotels in the area. I would stay here again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EFFIS, Guest Relations Manager at Fairfield Inn & Suites by Marriott Portsmouth Exeter, responded to this review, September 30, 2013
Thank you very much for taking time to review the Fairfield Inn & Suites -Exeter. We are thrilled to hear that you enjoyed your stay, and that we stood by our promises to you as our guest. We hope to see you again real soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites by Marriott Portsmouth Exeter

Address: 138 Portsmouth Avenue, Exeter, NH 03833
Location: United States > New Hampshire > Exeter
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Exeter
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Portsmouth Exeter 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Brand new Marriott in New Hampshire is ideal for business or leisure travel. Near Phillips Exeter Academy, just one mile north of downtown Exeter and minutes to glorious beaches and historic Portsmouth. Rooms feature luxurious bedding, complimentary wireless and HSIA, 32-inch HDTV. Enjoy a swim in our indoor pool, complimentary continental breakfast and use of the fitness center with personal TVs. When looking for a Seacoast hotel, you will not find a better choice. ... more   less 
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Also Known As:
Fairfield Inn & Suites By Marriott Portsmouth Exeter Hotel Exeter
Fairfield Inn And Suites By Marriott Portsmouth Exeter

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