We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great piece of history” 4 of 5 stars
Review of Exeter Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Exeter Inn to your Saves list
Exeter Inn
3.5 of 5 Hotel   |   90 Front St, Exeter, NH 03833   |  
Hotel amenities
Ranked #3 of 3 Hotels in Exeter
Portland, Maine
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“A great piece of history”
4 of 5 stars Reviewed January 27, 2013

The Exeter Inn is a very cool place for those of us who love history, and historic hotels. I read a review below where the reviewer suggested that the wood was "just old" because it had not been refinished and that the place smelled of something that they could not identify. This, even though they claimed to love historical places. For starters, the place is amazing - having much of its original design and historical features. It's really awesome that they have cleaned up, but not refinished the old wood. It's gorgeous and original. In regards to the smell. That's wood burning in the fireplace. Apparently these fans of history are used to gas conversions.

Anyway, we arrived in frigid temperatures with slight flurries. The lobby was warm - a fire in the fireplace of the sitting room near the front desk. We left soon after checking to do our thing around Exeter, a really neat and historical New England town. We came back after dinner and had a wonderful evening with our children in our room. We had rented the fireplace suite. There is something amazing about having a real fire in the fireplace of your room. This suite is configured as when constructed and was originally two rooms with a shared bath. Lot's of closet space and the bathroom, while freshly renovated, is a terrific mix of original fixtures and modern comfort.

The staff was mostly wonderful, although there were a few personalities that should have been better trained. I'm not sure I have ever not been asked how my stay was on checkout. Unlike the woman at check in, this woman was pretty indifferent. She was the exception though, as many employees seemed proud to work there and interested to share some of the history of the inn.

The restaurant and bar is well done. A modern twist in a historical space. Very pretty although the only meal we ate was the continental breakfast. I'm sure that this does not qualify as having eaten at Epoch. The menu looks terrific, and for what it's worth, we found the continental breakfast to be a terrific value.

If you truly love historic inns, this place is worth your time when visiting Exeter.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

120 reviews from our community

Traveler rating
    59
    38
    13
    5
    5
See reviews for
22
49
12
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Maryland USA
Top Contributor
169 reviews 169 reviews
124 hotel reviews
Reviews in 115 cities Reviews in 115 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed January 23, 2013

I recently stayed in room 208. A king suite with fireplace and sitting room with 2 32" TV's. Heat worked fine, bed was comfortable and water pressure and warm water worked great. The staff was very friendly and helpful. Reasonably $$ continental breakfast. Internet worked well. Had an elevator at the property. Plenty of parking.
No complaints here.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
69 reviews 69 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed January 21, 2013

We stayed at the Inn the second week in January. After reading reviews I was a little concern about it, but I was pleasantly surprise. We had a king room in the third floor. The room wasn't huge but it wasn't too small. The bed was comfortable and we really enjoy the cookies. A few negatives have to be there was no tub just a shower and sound proofing wasn't the best, but considering it is an old building it wasn't terrible. One thing that did surprise me was the front desk agent was sitting down the whole time during check in we couldn't see her face behind the tall desk. I don't mind them being seated, but they should stand when checking inn guest. Some of the room furniture like the chair and the carpet could use a shampoo.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 7, 2013

This is the email I sent the manager:

I arrived from Los Angeles to your inn on the evening of Friday, January 4th at about 10:00PM with my husband and two teenagers. We had two rooms; fireplace king and queen double.

Never before have I felt so unwelcome by a reception person. The girl at the desk was simply rude. She offered no explanation of hotel services, and when I asked her if our room had all the necessary needs to build a fire she replied that it did and that I should make sure I opened the flume. When I asked about breakfast her answer was that we needed to pay for breakfast and that there was a restaurant. What?!

Upon entering the room - there was no wood or kindling and the old, burnt wood and ashes had not been removed from the fireplace.

After such a terrible experience, I will not look to your inn as a place to stay, nor will I recommend it to my friends.

I filled out a comment card when we checked out and asked the receptionist to please have the manager ring me --- I never received a phone call.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, General Manager at Exeter Inn, responded to this review, January 15, 2013
Thank you for taking the time to write about your recent experience. We appreciate the time guests like you take and take the positive as well as constructive criticism very seriously. We value your feedback – all feedback. My apologies for any delay in responding to your phone call/comment card. For some personal reasons, I have not been in the office but since have reviewed your comments in great detail and have followed up with the appropriate staff members, personally. These are not acceptable levels of service to us. I must say, in reviewing your comments, our staff service by and large does not typically get reviews such as this. We have been honored to receive 4 –circles by Trip Advisor travelers and awarded the Certificate of Excellence in 2012 and clearly we did not live up to our own standards and high expectations of delivering gracious service in a few key service points.

Nevertheless, we are very disappointed and know we are more than capable of delivering a superior service experience. Once again thank you for your comments.

Regards,

James Hocking
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarsdale
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 19, 2012

This a lovely old building with rooms that have been recently updated. The room was large with a couch and chairs so you did not have to sit on the bed to watch TV. We went to the quaint little bar for a drink and had a delicious breakfast the next morning in the resturant. The staff were all friendly and helpful. This is our second stay at this hotel and we would definitly go back. It was so relaxing to sit by the fireplace in the morning and read the news paper.

Room Tip: Ask for a room on the upper floors as the first floor rooms are on street level.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, General Manager at Exeter Inn, responded to this review, December 20, 2012
Thank you so much for sharing your feedback with this forum. I am happy to hear that you enjoyed your stay with us and we look forward to accommodating you again.

Have a happy holidays!

Regards,

James P. Hocking
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 11, 2012

In the last year I have stayed at the Exeter Inn four times for a total of 13 nights. I am going back this month for another 4 night stay. It is a charming, fabulous inn!

I have stayed in rooms ranging from the small junior queen room to a suite. All are clean and have modern, brightly lit bathrooms with a good selection of amenities. Epoch Restaurant offers a fine menu for breakfast, lunch and dinner in a comfortable, exposed brick setting.

I have read several negative on-line reviews, but I strongly disagree with them. Do not expect a big box hotel. This is an inn. It was built in 1932 and retains its old world charm.

The front desk employees have always been polite and accommodating. Once I was checking out at 4 am to catch a flight at Logan and the front desk employee handed me my printed receipt and a hot cup of coffee on my way out the door. I will continue to be a frequent guest at the Exeter Inn.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, General Manager at Exeter Inn, responded to this review, October 12, 2012
Hello Patty,
Thank you for taking the time to review our Inn. I appreciate your repeat business and I am very happy to hear that you enjoy our accommodations. Please feel free to ask for me during your next visit as I would be delighted to meet you and would also like to treat you to a complimentary beverage in our lounge if you would like.

Thank you.

Regards,

James Hocking
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idyllwild, California
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 1, 2012

We just returned from a New England road trip and our very first stop was this charming inn. We were there for two nights and found it charming and perfectly satisfactory. A real plus was the on site restaurant, Epoch. I will review that separately, however. We had none of the problems discussed in the other reviews. We were on the third floor, but the elevator worked perfectly. We loved our bathroom, very modern, but with a round window that we adored. My husband and I travel frequently, choose our lodgings carefully - we were not disappointed with the Exeter Inn.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James H, General Manager at Exeter Inn, responded to this review, October 11, 2012
Dear Guest,
Thank you so much for taking the time to share your experience with the online community. I am very happy to hear that you enjoyed your stay with us and I invite you to join our mailing list so if you ever visit the area again you can take advantage of our seasonal promotions. I'm looking forward to reading your Epoch review. Thank you again.
Regards,
J. Hocking
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Exeter Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Exeter Inn

Address: 90 Front St, Exeter, NH 03833
Location: United States > New Hampshire > Exeter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Exeter
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Exeter Inn 3.5*
Number of rooms: 46
Official Description (provided by the hotel):
A 1932 Georgian Stately brick building originally designed to accommodate prestigous families visiting Phillips Exeter Acedemy. The Acedemy is known around the world for its prepareness to attend Harvard University and other major ivy league colleges. The Inn has 46 rooms featuring 3 suites. Located in walking distance to downtown Exeter town center, a short driving distance to Portsmouth, Hampton, Stratham and Epping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, TravelClick, Cheap Tickets, Hotels.com, Orbitz, Odigeo and Tingo so you can book your Exeter Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Exeter Hotel Exeter
Inn Exeter

Owners: What's your side of the story?

If you own or manage Exeter Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.