I checked into this hotel late in the evening. When I arrived there was no one at the front desk, so I had to call them to get them to come to check me in. I should have left then....The attendant was not very helpful and acted put out that she had to work. The lobby smelled bad. I was traveling alone with my 2 young children. I was struggling to get our luggage in the front doors without smashing the children because they do not have automatic doors. The attendant did not offer to help in anyway she just stood and watched. When we arrived in the room it was dirty. I had to clean the hair out of the bathtub before I could get my children cleaned up. The floors were so dirty that I made my children wear their shoes at all time in the room. In the morning we left and again as I struggled to get out of the door neither of the two attendants offered to help. I would have to say this hotel was a huge disappointment. I expect much higher standards from a Marriott. I would never stay here again! I am an elite Marriott member as I travel a lot and do not tolerate filth. If it had not been so late when we checked in I would have left the hotel and found another place to stay.
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- Also Known As:
- Fairfield Inn Concord Hotel Concord
- Fairfield Concord
- Concord Fairfield Inn