We picked this hotel almost last minute because we decided to ski in Henniker. The selection of hotels in that area was slim, so we picked this location because its not too far from where we wanted to ski. After reading some of the reviews we were skeptical about the noise levels, but decided to give it a go anyway. My son was arriving earlier than myself. Samantha was at the desk when he checked in. He's not checked into many hotels on his own. but Samantha was more than helpful, and had him in the room in minutes. I arrived later on and was pleasantly surprised by the warm welcome and kind woman at the desk. It was just after midnight, when I arrived. I was dead tired and had forgotten my toiletries. Gilian helped me get what I needed and both my son and I had a good nights sleep. The same woman was at the desk bright and early, when I went down for breakfast, and although breakfast wasnt set up fully, she made coffee and got me everything I needed. She was not only helpful, but gave us a great suggestion for dinner. My son forgot the charger for his phone, and I suggested he ask the front desk if there had been any extras left behind by someone on a previous stay. There hadnt. But Gilian was nice enough to let him borrow her own charger. Very kind of her.
Overall I would say it was a great stay, we had an excellent time skiing, and Gilian saved us from our own forgetfulness. The price was right, the staff was helpful, and we will be back.
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- Also Known As:
- Best Western Concord Inn And Suites
- Best Western Concord Hotel Concord
- Concord Best Western