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“One of the best” 5 of 5 stars
Review of BEST WESTERN Concord Inn & Suites

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BEST WESTERN Concord Inn & Suites
2.5 of 5 Hotel   |   97 Hall Street, Concord, NH 03301   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #3 of 8 Hotels in Concord
Certificate of Excellence 2014
Peak District
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
50 helpful votes 50 helpful votes
“One of the best”
5 of 5 stars Reviewed November 13, 2011

As has been said before, excellent room, fridge, microwave and kitchenette.Spotless clean very well lit room. The breakfast very very good and the lady who was looking after it was excellent looking after everyones needs filling up coffee's fetching, helping and restocking the hot food... the best inhouse breakfast yet

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Leon B, Front Office Manager at BEST WESTERN Concord Inn & Suites, responded to this review, May 3, 2012
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

Traveler rating
    89
    85
    37
    11
    8
See reviews for
72
79
13
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 19, 2011

Well worth the price.
Spent one night on the way from NYC to Maine for vacation with our dog.
Chose this one over others since they have pet friendly rooms. (Non-smoking two-queen rooms).
Well maintained hotel. Room was spotless, despite being pet-friendly.
Staff was nice and helpful and breakfast was good.
Seems perfect for business travelers, and people who need a place to spend the night on the way to / from a vacation resort.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lelystad
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 6, 2011

Large room with a great king bed, couch, desk and kitchenette. The bathroom is spacious and has a bath. The breakfast is included in the room and offers a variety of choices including waffles and scrambled eggs. During breakfast you can watch the morning tv shows. If you are on a roadtrip through New England, this is a nice hotel to stay.

Room Tip: If possible take a room far away from the highway.
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  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 20, 2011

The room was clean and comfortable with a coffee maker.
There was a complimentary breakfast with a wonderful hostess.

Room Tip: Ask for a king .
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode Island
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 20, 2011

This hotel is getting a bit dated and tired compared to its nearby competitors. The front desk staff was indeed very friendly, but our room was clearly dated. The wallpaper was peeling in places and the television was outdated. Although the hotel was fine for the price, it needs a face lift. As indicated, there are newer, nearby choices in the same price range which would be better.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. We do take every guest comment to heart have plans to update several of our rooms and all of our bathrooms in the months to come.~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed September 20, 2011

The hotel itself is very nice, with pleasant rooms, exercise room, pool, good breakfasts and free cookies in the afternoon (these were really good). Close to freeways and central Concorde.

There is quite a lot of noise from the freeways unfortunately

Also we had problems with other guests- on one hand going back to rooms after midnight and being quite noisy, and on other hand some on floor below complaining about us making noise several times, on occasion when we were in fact out or asleep! The problem in terms of the hotel (they can't do much about what guests say) was that the manager did not check how true this might be and simply called us asking us to be quiet, which led to a couple of discussions about their attitude.

We would not stay there again, despite the nice rooms.

Room Tip: Try for a quiet room if they have such a thing
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallingford
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2011

The front desk staff was friendly and helpful. The best person that we encountered was the woman that managed the breakfast area. She keep the food supplied, the area clean, and your coffee cup filled. She was very friendly and made you feel as if you had been longtime friends. Provided information on the area which help us during are stay.

While the hotel appears to be relatively new, the sounds from adjacent rooms could be heard through the walls i.e. the shower running and the tv.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWConcordNH, Guest Relations Manager at BEST WESTERN Concord Inn & Suites, responded to this review, November 6, 2011
Thank You for taking the time to share your experience at our property. ~ Leon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Concord Inn & Suites

Address: 97 Hall Street, Concord, NH 03301
Phone Number:
Location: United States > New Hampshire > Concord
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Concord Inn & Suites 2.5*
Number of rooms: 1
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Also Known As:
Best Western Concord Inn And Suites
Best Western Concord Hotel Concord
Concord Best Western

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