I wish I felt like we could return to this hotel. It is a beautiful place in a great setting. But, after lying in serene comfort on our quite ordinary bed at home last night, I realized that if they would not replace their broken mattress for us, there was probably another couple sleeping on it. We won't be going back. This is my first ever online review of anything. I feel a duty to warn.
The king mattress in our room had a sinkhole on one side, my girlfriends, unfortunately. It was visible with the bed made. We are not big people. 125 and 130 pounds respectively. We fell into that side of the bed automatically and were jammed together in the hole. Each night I eventually commando crawled to the far edge of my side, which had a smaller dent, but there was no escape for my girlfriend. We complained after our second night and the beginnings of a backache for my girlfriend that prevented her from skiing that day. The hotel did comp her a massage. The "carpenter" evaluated the situation. We we told they flipped the mattress. But nothing changed. For the remaining two nights of our stay it was the same hole, same side, a few more fruitless conversations with hotel staff and we went home and finally got a good sleep.
The room otherwise was fine. Not super clean. There is no pay per view or even premium cable so no movies. We did not miss wifi. We use iPhones. We started with one facecloth. Once we spoke with our housekeeper we were inundated with towels of every size. We did run out of tissues at one point. The tv picture had old-fashioned diagonal lines across it. No big deal. The not reliably functional remote made my mild-mannered girlfriend curse.
Skiing was great. There was lots of new snow. I appreciated the varied terrain. The dogsled ride was truly a spectacular experience. Food and service at The Bretton Arms were quite good. You can do all that, I think, without being a hotel guest.
Stickney's is just adequate. We did not eat in the dining room.The outdoor pool was not as warm as you would hope and had clumps of hair floating in it. The cabana was full of used towels. The indoor pool was crowded and on the night of our arrival the pool area smelled so strongly of old diaper we did not swim. The hot tub there is very crowded and not that hot.
I had a decent massage. My girlfriend had two, one of which was really good. The outdoor hot tub in the spa area is actually hot but access is only for those paying for treatments that day.
For the past few years I have been taking similar midweek skiing getaways. The Mount Washington resort was certainly the least comfortable and for that reason probably the least luxurious feeling of all. Sugar Bush and Stowe have far superior accommodations and more seamless service. Since skiing is so snow dependent, I would probably even go back to Okemo, where there was room for improvement at their Jackson Gore Inn a few years ago before returning to this resort. At least they have reliable snow. I would have been thoroughly miserable at the Omni Mt. Washington if I hadn't been able to ski.
- Official Description (provided by the hotel):
- The four-diamond Omni Mount Washington Resort in Bretton Woods, New Hampshire offers a year-round escape just 2½ hours from Boston in NH’s majestic White Mountains! Enjoy a full-service spa, year-round canopy tour, alpine and nordic skiing at Bretton Woods, the 18-hole restored Donald Ross golf course and a wealth of indoor and outdoor pastimes. Come discover our recent $60 million renovation, fine and casual dining, endless recreational pursuits and breathtaking scenery. Grand Hotel, cozy Inn, modern Lodge and convenient Townhomes available. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Despegar.com, TripOnline SA and Tingo so you can book your Omni Mount Washington Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Mount Washington Hotel Bretton Woods
- Mt Washington Hotel Nh
- Hotel Mount Washington