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“Families not welcome” 1 of 5 stars
Review of Omni Bretton Arms Inn at Mount Washington Resort

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Omni Bretton Arms Inn at Mount Washington Resort
3.5 of 5 Inn   |   173 Mt Washington Hotel Rd, Route 302, Bretton Woods, NH 03575   |  
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Certificate of Excellence 2014
Manchester, New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Families not welcome”
1 of 5 stars Reviewed 1 week ago

I previously wrote a review about the Omni Bretton Arms Inn. My family used to really enjoy this Inn. The breakfast was included which was great and they were very welcoming. Omni has decided that a family of 4 can no longer share one room with two queen size beds at this Inn and that breakfast is no longer included, which makes it not so great when it comes to value and obviously your family is no longer welcome. This was not the decision of the staff at the Inn, but the Manager of the Omni Mt Washington Resort, or so it is my understanding. Oh, you may go to the big hotel with your family for a lot more money per night and breakfast is no longer included there either. So, for families, I would give it zero stars if I could, as families are no longer welcome...unless of course you want to pay for TWO rooms for a family of 4 (even if you have very young children). Incredibly disappointing. We are going to stay elsewhere as Omni hotels has proved to be somewhere I would rather not spend my money.

Stayed December 2014, traveled with family
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297 reviews from our community

Traveler rating
    180
    71
    24
    17
    5
See reviews for
106
137
4
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband truly enjoyed his stay. Staff was kind and helpful. His room was quite large. The walks around the lodge were memorable. Meals were well planned. Breakfast also added convenience. Thank you!

Stayed February 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review, 4 days ago
Thank you for your review of the Omni Bretton Arms Inn. It is our pleasure to make your stay a comfortable one, and we look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northeast PA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

My colleague and I said to each other "Wouldn't it be nice to come back and stay here when we could really enjoy it?". We both wanted to curl up in front of the fireplace for a couple of hours with a good book. Sigh. ANYway, enough dreaming. Pleasant staff, lovely room with comfy bed and amazing pillows, marble shower, nice decor throughout, shuttle service on demand takes you to the big hotel, lodge, and ski slopes. Free morning coffee (or other breakfast beverage) and the NYT delivered to your room for Omni loyalty customers. Overheard at the check-in desk "We just want you to be happy". What more could one ask for?

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review, 4 weeks ago
Thank you for taking the time to share your review of your recent stay. It is a pleasure to read that you enjoyed every aspect of your stay and I hope that you do in fact make time to join us again for a leisurely visit to the White Mountains.
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Bristol, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 25, 2015

We have stayed at the Bretton Arms a number of times and have always enjoyed our stay. We have even had our German Shepard stay with us in the past and that was a great experience. The staff was great with the dog. We will be back in the future.

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review, 4 days ago
Thank you for sharing your review. We are happy to provide a pleasurable experience for both you and your pet. We appreciate your loyalty and look forward yo seeing you again in the White Mountains.
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marshfield, United States
1 review
4 of 5 stars Reviewed March 23, 2015

great experience hotel was very clean, staff extremely friendly. they upgraded us to a bigger room because they had the availability and everything around is very convenient to get to i would recommend staying here

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2015

The Bretton Arms Inn was very nice and charming. It is a sister to the Mt. Washington hotel which is the only place to dine on certain nights. The main dining room at the Mt. Washington has a dress code however. The hotel did not inform us at reservation or check in time. I was humiliated and embarrassed when we tried to be seated for dinner. The staff was also not very apologetic or accommodating at the restaurant.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabot, United States
1 review
5 of 5 stars Reviewed March 20, 2015

We recently spent a long weekend at the Mount Washington Inn's Bretton Arms hotel. It is a peaceful location and the facilities were very nice. The spa at the main hotel is a must! The food at the restaurants - the Inn and the main hotel - was very good (pricier at the Inn than the main hotel). We took the complimentary historic tour of the hotel which was very nice.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Mt_Washington, Manager at Omni Bretton Arms Inn at Mount Washington Resort, responded to this review, 4 weeks ago
Thank you for your kind review of your recent stay at The Omni Bretton Arms Inn. We are pleased t have been able to offer you a peaceful location to enjoy our many amenities, including our spa. I hope that you will consider joining us again on your next getaway to Bretton Woods.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Bretton Arms Inn at Mount Washington Resort

Address: 173 Mt Washington Hotel Rd, Route 302, Bretton Woods, NH 03575
Phone Number:
Location: United States > New Hampshire > White Mountains > Bretton Woods
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Bretton Woods
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Omni Bretton Arms Inn at Mount Washington Resort 3.5*
Number of rooms: 34
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Also Known As:
Omni Bretton Arms Inn At Mount Washington Hotel Bretton Woods
Country Inn Bretton Woods

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