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“really horrible experience at the hampton Bedford innn--Manager yelled Get out” 1 of 5 stars
Review of Hampton Inn & Suites Manchester - Bedford

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Hampton Inn & Suites Manchester - Bedford
2.5 of 5 Hotel   |   8 Hawthorne Dr., Bedford, NH 03110   |  
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Ranked #2 of 4 Hotels in Bedford
Lexington, South Carolina
Top Contributor
98 reviews 98 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
61 helpful votes 61 helpful votes
“really horrible experience at the hampton Bedford innn--Manager yelled Get out”
1 of 5 stars Reviewed 4 days ago NEW

I am here with my wife visiting on business. We found what looked like mildew on the tub edge and what appeared to be mold on the air vent of the heating system in the bathroom over the toilet. I registered a complaint and asked that it be cleaned. I called the company and they offered me a few bonus points. later on returning to the room it reeked of a chemical small. My wife is much more sensitive than me but i couldn't tolerate it so I asked for a room change.They made me carry my own bags and when i told them my wifes jacket was sprayed with the chemical by the maid, they told me to wash it at MY OWN expense. The new room had the same problem and at first they were not going to give refund for the previous night until I argued with corporate. Then the manager yelled at me in a bellicose voice "If you dont like it get out!" It will be a cold day in H*LL when i go back there ! See the review for county iNN across the street. Forewarned is forearmed. I am calling the health dept today. And breakfast was too cold and salty for my wife who is on a low sodium diet !!

Room Tip: Don't go there
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  • Stayed December 2014, traveled on business
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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242 reviews from our community

Traveler rating
    115
    78
    22
    14
    13
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56
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Lyndon, Vermont
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff and front desk clerks were helpful and friendly, making us feel welcomed when we arrived. Our room was on the second floor, and we paid the extra $10 to upgrade to a fireplace and sitting area, which in retrospect may have been well worth it. Our room was at the end of the hall and quiet. (The people we went with said their room, on the third floor, had "'paper thin walls.") The room, bed and bathroom was clean and everything worked. The fireplace, on a chilly night was a welcomed addition. For $99.00 it was a bargin!

Room Tip: Upgrade and ask for end rooms.
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  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nixa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If you are considering another hotel due to a minimal price difference, do not consider further... stay at the Hampton as the staff and cleanliness is top notch. I had other co-workers that stayed at a competitor in the same parking lot who were disappointed with their stay.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mirabel, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Pros: price, location near highways

Cons: it took 4 rooms to actually get one that wasn't smelly/dirty

This time won't write a full review as it's an hotel chain.

Stopped there on a road trip and it took 4 trips to the front desk in order to get something decent.

First room had the fridge smelling like rotten blue cheese.

Front desk lady that was super nice upgraded us to suite... which was never cleaned by cleaning lady.

So third room smelled like if somebody opened a bottle of propane Inside. ( I understand that with a gas fireplace you could have some smell, however hotels should vent those room every once in a while)

Finaly ended in a suite which the smell was decent.

Otherwise just an average chain hotel.

  • Stayed October 2014, traveled as a couple
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hampton8, Director of Sales at Hampton Inn & Suites Manchester - Bedford, responded to this review, 1 week ago
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.

Thank you,


Danielle DeLoid
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed here in a cold December, other than the HVAC unit being loud and air being dry it is a good place to stay. Close to the airport, but far enough to be quiet. Can't beat the value. For around $100 a night you can't go wrong.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
03247
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We always enjoy staying at the Hampton Inns. This one is clean but there could be a bit more attention to detail (around the edges of carpet /corners of room/ broken ice dispenser still broken on our return visit) Yes, we have been here 3 times in the last few months! As usual, love the Hampton bed experience- new clean duvet cover, very comfy beds.

The BEST surprise was and evening meal in addition to breakfast and their afternoon cookies. The night we were there, they had chicken fingers, a nice salad, fresh rolls and several different beverage choices including wine. Very nice way to end an exhausting day, particularly if you don't want to head out again.

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brockton
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Went to a concert in Manchester and was looking for a place to stay nearby and found this hotel. Very reasonable rates and only 4 miles from the Verizon Center. Room was very clean and updated and the bed was comfortable. Fresh coffee in the lobby all the time. Breakfast was also very good and will certainly stay here again when in the area. The staff was very friendly and they also leave your receipt under the door and its there in the morning when you get up. Just have to turn the key in at the desk and leave.

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Manchester - Bedford

Address: 8 Hawthorne Dr., Bedford, NH 03110
Phone Number:
Location: United States > New Hampshire > Bedford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Bedford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Manchester - Bedford 2.5*
Number of rooms: 92
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Also Known As:
Hampton Inn & Suites Manchester - Bedford Hotel Bedford
Hampton Inn And Suites Manchester - Bedford
Hampton Inn Bedford
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Bedford Hampton Inn

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