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“Not too happy.” 2 of 5 stars
Review of Country Inn & Suites Manchester Airport

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Country Inn & Suites Manchester Airport
2.5 of 5 Hotel   |   250 South River Drive, Bedford, NH 03110   |  
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Ranked #1 of 4 Hotels in Bedford
Certificate of Excellence 2014
Woodbridge, Virginia
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Not too happy.”
2 of 5 stars Reviewed October 11, 2013

The property and rooms were very nice. Our problem related to the failure to provide our wake up call in the morning and a missed flight as a result. We placed a 4:30 wake up call, with a 5 AM shuttle. We woke up on our own at 5:30 and missed a 6 AM flight. The desk clerk apologized, but wasn't too bothered. He insisted my son could make it for his flight, but he couldn't and didn't. Later, I asked about procedures. Why wouldn't you contact the room after the shuttle was missed? We don't contact any room before 8 AM - not even if they ask you for a 5 AM shuttle? I was told it was probably a phone problem - they were replacing them and I should have tested it the night before. Pretty lame answer and one which avoids responsibility. This was my first stay at this hotel brand and probably my last.

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, online customer support at Country Inn & Suites Manchester Airport, responded to this review, October 17, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We really do apologize that you did not get your wake up call and missed your flight.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
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    46
    16
    2
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Portland, Oregon
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 5, 2013

Enjoyed our one night stay after a long flight from the West Coast ---great bed and bedding---excellent staff. The hotel was nearly at full capacity with a huge wedding party but it never got noisy which we greatly appreciated.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Greenwich, Rhode Island
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 22, 2013

Stayed on night for a wedding nearby in a reserved block of rooms. Paid $150 vs. rack rate of $250 for a suite with 2 full size beds, a sleeper, 2 TVs, frig, M/W and coffee maker. This is a high quality property that I would highly recommend to anyone/

Pros:
- Free breakfast with many choices: eggs, ham, bacon, potatoes, waffles, yogurt, cereal, cheese, bagels bread, danish, muffins, fruit, juices, coffee, cocoa, oatmeal
- Front entry door extremely heavy and sound insulating
- Inside door separates room with the 2 full size beds, dresser and TV from kitchenette, sleeper, comfortable arm chair, dresser and other TV
- Night light on bathroom light switch
- Multiple outlets behind bedside table and on desk
- Desk chair has lumbar adjustment for lower back
- Nice constant white noise sound from HVAC
- Very comfortable cushioned arm chair in front room
- Comfy, homey lobby seating around fireplace
- Nice bright indoor pool and spa area

Cons
- Pillows are too soft
- Pool too small for laps
- Insufficient seating around pool/spa

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crown Point, Indiana
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2013

This place was so close to the airport, but really quiet. The bed was comfortable, there were plenty of towels and hot water, what more could a person want? Restaurants close by too and even a mini-mall down the street. We especially liked the fresh cookies and fresh fruit free in the lobby. Anthony on the desk was so helpful! We brought in food one night and came down looking for paper plates and forks. He himself went to the breakfast area to get us real plates and silverware and even some napkins. Enjoyed a meal down the street at Bugaboo Creek one night(have the prime rib) and T-Bones restaurant is good too. We were so happy we had decided to stay here and would definitely stay again.

Room Tip: Our top floor room was always quiet.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainfield, Connecticut
2 reviews
5 of 5 stars Reviewed September 14, 2013

When we travel to NH we always make the Bedford Country Inn and Suites our place to stay. The customer service is superb: the front desk personnel so very friendly and accommodating, and the rooms are always extremely clean! Added bonus is the location of the hotel...it is pretty much central to many scenic and fun adventures NH has to offer. Best place to stay!!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicolet, Canada
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 11, 2013

We just came back from a great weekend and we slept one night at the Country Inn and Suites. We enjoyed every minute there! The room was very spacious with two double beds and a sofa, very well maintened and smelling fresh! A very quiet place to stay and sleep like a baby! Close to the Merrimack Premium Outlets, only 15 minutes or so, and if you want to go to the beach, Hampton Beach is not that far, actually 4o minutes. So, you can enjoy a great weekend and have fun!

Room Tip: Don't forget the discounts like AAA or the saving coupons. Always ask for a room on the higher f...
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bourne, Massachusetts
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 2, 2013

We checked in on Sunday around 3pm and checked out Monday at 11am. We were not at the hotel very long but found the employees to be very diligent. The Front Desk Staff was professional and efficient. The room was spotless. The outside of the property was very attractive. The morning coffee was fresh and I enjoyed the option of flavored coffee as they provided 4 different flavor shots. We took the shuttle to and from a wedding we in town for and the shuttle was clean and comfortable and prompt. I did not see the pool but heard the front desk clerk selling pool memberships over the phone.I also did not use the little store they have on site next to the front desk but thought that was a great idea and would have been convenient had I forgotten anything. They had complimentary make up remover on the vanity which I thought was a nice touch. A win-win as I am sure it helps them to have less stained wash cloths, towels and pillow cases. There was also a fridge and a microwave in our room, as well as a wall mounted flat screen TV. Everything here seems very well -thought -out and they clearly care about their guests experience.

Room Tip: Room 306 is a room with 2 beds and it was a very nice room. Everything worked well and it was very c...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Country Inn & Suites Manchester Airport

Address: 250 South River Drive, Bedford, NH 03110
Phone Number:
Location: United States > New Hampshire > Bedford
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Bedford
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Manchester Airport 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Country Inn & Suites Bedford is located minutes from the Manchester-Boston Regional Airport. We proudly feature 100 upscale guest rooms and suites that will make you feel right at home. We provide complimentary airport transportation, free wireless Internet, free continental breakfast, Business Center, Fitness facilities, Game Room, convenience store, Mineral indoor pool and whirlpool. The Inn also has guest laundry available and same day dry cleaning service. Spacious guest rooms are available with 32-inch LCD TV, refrigerators and microwaves. ... more   less 
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Also Known As:
Country Inn And Suites Manchester Airport
Country Inn & Suites Manchester Airport Hotel Bedford
Bedford Country Inn
Country Inn Bedford

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