Terrible food, small portions, overpriced, bad service. Not only did we wait almost an hour for our terrible food, the owner came out and yelled at our table because we politely asked if there was some mistake because the special of the day, steaktips- $15, came out with three bites of steak on the plate. He was defensive, rude, and insisted there was 8oz of meat on the plate (still small for a steak tip meal), I laughed out loud because anyone could see, even the kids at our table, that there was barely 4 oz of meat. The guy is a cheapskate and basically kicked us out for complaining about the food- after our server had already told us she would take 20% off our bill ten minutes prior. It was a mortifying disaster. He lacks the intelligence to accept constructive criticism to perhaps improve his service. Cleary he doesn't care about quality because he will get a steady flow of business from the mountain. This is stuff I've only seen on Kitchen Nightmares.
We return several times a year to Attitash Village with large groups and none of us will ever spend money here again. Screw you, Matty B!
I am so appalled that this person owns a restaurant, but it explains a lot. Place is a dump and gets business because it is a tourist trap. Go to Red Parka Pub!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 23, 2013
These folks came in last Saturday night. Plain and simple I handled the situation poorly. i didnt have all the information as to the situation and should have done a better job.If i didnt properly apologize to them then i say I'm sorry for how things happened.
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Sometimes we screw up and we try to fix the situation to satisfy everyone. These guys dont feel that happened and honestly i dont blame them.
My staff and i had talked about this incident we will learn from it and do better next time
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.