We've stayed here twice, once over Thanksgiving and once in January. Thanksgiving there was no snow except on top of Heavenly mountain. January tonnes of snow everywhere! Thanksgiving check in was awful, our room was not ready on time and we spent a lot of money in the game room keeping the kids occupied until it was. January was on time and no issues. The location cannot be beat, walk to the lake, walk to Safeway, short drive to the resort area of South Lake Tahoe, Heavenly Mountain etc. Units were well maintained and stocked. There is a pool and small playground on site. Only a few complaints, the lack of blinds, curtains etc. The rooms are bright early in the am which gives you no chance of sleeping in. Room darkening curtains would be a bonus. Also the smokers on the balconies and patios. The smell would draft into our room and we couldn't leave the sliding door open for fresh air. They should make the property completely non smoking. We had a two bedroom suite and it was more than enough room for us even when we traveled with my mom. Overall a great stay with some minor annoyances. As a Worldmark owner this is one of our favorite locations to stay in.