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“Awful” 1 of 5 stars
Review of Wendover Nugget Casino

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Wendover Nugget Casino
101 Wendover Blvd, West Wendover, NV
(800) 848-7300
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Attraction Details
Seattle
Senior Contributor
31 reviews 31 reviews
6 attraction reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
“Awful”
1 of 5 stars Reviewed June 8, 2014

We arrived in town and thought it looked nice. Checked in. The front desk was friendly. We got to our 7th room floor and the AC had been turned off. We turned it on full blast because the room was very hot. We went downstairs to the cafe for dinner. The staff is rude and inattentive. Our waiter just could care less and pretty much tossed our food and drinks on the table and walked away. He returned and put the bill on the table without asking us if we wanted anything else. After dinner we went to gamble. We played blackjack. The dealers were fun and friendly. No drink service though. We were at the table for at least 45 minutes and we never saw a waitress. No one around us had drinks.

We went to a bar to have one of our free drinks we got at check in. Again. Service was very rude and dismissive. We drank our beverage at the bar and paid for poker at the machine. But that didn't seem to matter. So it wasn't like we grabbed the free drink and left.

We returned to our room and it was still hot. We complained about the AC and they sent a maintenance guy. He came. Did something and left. We waited an appropriate amount of time. No change. I returned downstairs and asked for a room that the AC worked or to give our money back so we can go somewhere else. The gal gave us a new room. We went to the room. Same thing. The AC had been turned off and was absolutely hot. We checked our room again to see if the temp dropped. It hadn't. So we returned to the front desk and demanded our money back. They
Agreed to refund the money.
We returned to our room and repacked.
As we waited for the elevator a manager was by the 7th floor elevators as well. She was calling on her radio for the maintenance guys. They arrived and she removed a picture off a wall wanting to know who had put the picture there. Behind the picture was written "HO". She told the group the picture had been intentionally placed there by someone to hide the graffiti. She wanted to know who did it. We were standing right there waiting for the elevator. Totally inappropriate.

Also. There a sky bridge between the nugget and the hotel across the street. The sky bridge reeked of marijuana.

I would not recommend this hotel to anyone.

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24 reviews from our community

Visitor rating
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    7
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Date | Rating
  • English first
  • Any
English first
Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Great Service”
5 of 5 stars Reviewed May 30, 2014

We love the layout of the rooms in conjunction with the casino floor. It is very easy to navigate. The staff are very accommodating to us for the special needs of our elderly family members.

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Appleton, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 attraction reviews
9 helpful votes 9 helpful votes
“Pretty tight”
3 of 5 stars Reviewed May 30, 2014

Casino was pretty tight. Didn't see many winners. Could not play long for my money. Not many people in casino either.

Visited May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draper, Utah
2 reviews
1 helpful vote 1 helpful vote
“Great place to stay while Gambling”
4 of 5 stars Reviewed May 30, 2014

This is the only casino I have ever been to that you can walk out of your room and sit down and play within 2 min or less

Visited December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new london, wi
Contributor
13 reviews 13 reviews
4 attraction reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“waste of money”
2 of 5 stars Reviewed May 27, 2014

Of all of the casinos in Wendover this was the tightest and the Red Garter (not affilated with the others) was the worst.

Visited May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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