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“CUSTOMER SERVICE!!” 5 of 5 stars
Review of Tahoe House Hotel

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Tahoe House Hotel
162 South C Street, P.O. Box 652, Virginia City, NV 89440   |  
Hotel amenities
Fernley, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“CUSTOMER SERVICE!!”
5 of 5 stars Reviewed March 10, 2014

Wow!! I had been out of town for 5 months and I wanted to surprise my wife with a quick get away. We were treated like VIPs from the time we left our house. We got a call telling us that we could check in early! (What?) We were given directions of where to park our car. We were given a cellular number in case we were unclear when we arrived! We were met in the parking lot. We were given a tour of the entire facility. The rooms were brand new and the bed was so comfortable that we almost did not make it to dinner. I honestly think it was better than staying at the Del Coronado hotel....

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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120 people have reviewed this hotel

Traveler rating
    100
    17
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    1
    2
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14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Rockwall, Texas, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2013

My husband & I loved our stay at Tahoe House. It was truly one of the highlights of our trip to the Reno-Lake Tahoe area. You will enjoy clean comfortable rooms, super hospitality, and the great location. Everywhere you look you'll see interesting furnishings and artifacts of the Virginia City glory days. The 100 mile view from the balcony is awesome.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, California
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 24, 2013

Staying in Virginia was a wonderful experience. Sleeping in a very old hotel was a very interesting experience. Stepping outside and looking a the buildings and surrounding hills was very interesting. The hotel was well maintained and is filled with great artifacts. The only downside was the room we stayed in "The Presidential Suite" was overpriced in our opinion. The manager was extremely nice.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Clayton, Ca
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 6, 2013

Since we were riding our motorcycle up and we were concerned about the weather, I asked Teresa if she could notify us if there was a possibility of an early check in. Teresa said she can often accomodate such requests and promised to call if it looked promising. Teresa, true to her word, called first thing in the morning and told us we could check in any time! We arrived early and we could not have been more pleased with the cleanliness, customer service and attention to every detail. Teresa May not own the hotel but she takes pride in the place as though she were the owner. She was always nearby to answer any question or provide any assistance. We had guests on our balcony and Teresa made them feel very welcome as well. All in all the visit was exquisite! We can not wait for the opportunity to return!

Room Tip: I can't figure out how to delete my review of a fitness center or swimming pool. The Tahoe house...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, California
1 review
5 of 5 stars Reviewed September 27, 2013

Our adventure at the Tahoe House Hotel started with booking a room on their website, which was easy and convenient. On our arrival day, Theresa called us 1/2 hour before our scheduled arrival time to say our room was ready early, very considerate. Upon arriving, she showed us the property and really made us feel welcome and at home. We enjoyed a glass of Champagne in the Great Room, and a cheery and informative conversation with Theresa. After looking around at all the wonderful decor and antiques, we ventured out to enjoy the town.
The Hotel is very clean, charming, and very comfortable. While we've been to Virginia City many times, including our Wedding Day 18 years ago, we'd never spent the night. We both so thoroughly enjoyed our stay at Tahoe House Hotel, we will certainly stay again! Thank you, Theresa!

Room Tip: Rooms to the front of the Hotel lead out to the balcony overlooking the town, and their 100 mile vie...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaimo, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 15, 2013

Wow this was like stepping back in time. The rooms were all different, restored to perfection like they were back then. it was very clean, staff was very sweet and friendly and the hospitality was the best. It couldn't have been better . We were there only 1 night but can't wait to come back again. We told everyone we met about it from Nevada back to Canada and how awsome it was.
" Truly a wonderful experience....Thank-you

Room Tip: Any room in this hotel is very charming and you will always remember it...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 9, 2013

Simply excellent. We stayed right before July 4th and had the hotel to ourselves!! Even if there were other guests, this is a great place to stay. Clean, even sold beer/wine in large gathering room. Hostess was great.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Tahoe House Hotel

Address: 162 South C Street, P.O. Box 652, Virginia City, NV 89440
Location: United States > Nevada > Virginia City
Amenities:
Free Parking
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Virginia City
Price Range (Based on Average Rates): $

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