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“Pleasantly Surprised” 4 of 5 stars
Review of The Ridge Tahoe

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The Ridge Tahoe
3.0 of 5 Resort   |   400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449   |  
Hotel amenities
Ranked #1 of 8 Hotels in Stateline
Pacific Grove, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Pleasantly Surprised”
4 of 5 stars Reviewed July 3, 2014

My Family stayed in a "Remodeled" 2 Bed 2 Bath Condo unit at The Ridge in June . Beautiful location, awesome amenities. Our building had a Jacuzzi on the 8th Floor....Amazing views!!!
It gets very windy in the evening so pack your jackets

*Note...Make sure you don't book at "Ridge Pointe" This building is Off-Site from the resort and
you have to take a shuttle to get to the main building for all the amenities etc

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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422 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Oceanside, California
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 22, 2014

We did a timeshare exchange to The Ridge and stayed in one of their hotel suite type rooms. It was one of the "lock off" rooms and unfortunately was in the bottom floor of the Terrace building with NO view. We looked out onto a huge concrete wall. Very disappointing. The resort itself is very nice, but we just we not that impressed. It is located at the top of Heavenly and was quite windy and much colder than down at lake level. There is a deli that is open at certain times of the day, and a restaurant that is only open on the weekends. Their market has some basic food items.

Room Tip: Be sure to inquire about the view when you make your reservation. Many of the Terrace building room...
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton Park, New York
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 12, 2014

My sister and I stayed a week at my brother's timeshare at The Ridge. What an awesome place. Beautiful, clean, friendly staff....I can't say enough about this resort. What a great place to stay,,,,you won't be disappointed.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Malvern, United Kingdom
Top Contributor
147 reviews 147 reviews
34 hotel reviews
Reviews in 87 cities Reviews in 87 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed June 12, 2014

Difficult to find without instructions, this is a complex of buildings, some rooms offering a great view over the valley. We had a microwave, fridge, coffee maker (with no instructions), a bedside light plugged in to a non working socket, another broken one on a table. There were also maintenance issues in the corridor outside. One window screen was broken. We were told this was a refurbished room.

What really upset us was the we checked in at about 7.30 after a very long drive and were given a leaflet about dinner - a good looking 3 course meal at a sensible price. At 7.55 we came from our room looking for the restaurant. I asked a member of staff where it was and they directed me up stairs to a closed restaurant - ie it had never been open. We then found the bar and the barman told us that the other restaurant was in another building we could drive to. However, he was closing at 8.00 and there was a single choice of stir fry in a cafe area downstairs, also closing at 8.00. We succumbed to that. then a guest told us we could have got a free shuttle bus to the other restaurant.

So, we were given inadequate and misleading information and it spoiled our evening. They were 'in between' seasons and the general attitude of the staff showed.

I asked at the Concierge Desk about boat trips and was directed into the gift shop. There they admitted to only booking one operator, but said that the Concierge could provide details of others. I explained that the Concierge had directed me to them and she simply shrugged her shoulders, as much as to say 'well that is what you get'.

There is a difference between Concierge and 'lady sat behind a desk' and I suggest that that change the sign on her desk to the latter.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 10, 2014

If ya are looking for a nice and clean place to stay this is it. Review is for a 1bedroom suite. Very well maintained and kid friendly. On-site they have activities like miniature golf, jacuzzi's, pool with views and all other goodies. Its located uphill so views are a added bonus. The staff is super friendly and eager to please and work with ya. Their parking garage has ample space easy access. Suites are very well equipped with a full size kitchen with all untensils, full size refrigerator. The living room has a sofa bed which is very comfortable and 2adults can comfortably sleep on it. If ya like skiing they have enough snow in that area to make it happen.

In a nutshell, if ya want a well maintained place to stay and can afford to stay off the Lake Tahoe Blvd area this is the place to stay.

Room Tip: Try to book a room on the weekdays to get a better rate.
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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

This was a very nice place to stay. I loved the pool area and the room was wonderful! However the room we stayed in did not have good internet access. We paid $20 for the wifi. They did give us our $20 back after we told them that the internet was not working. The place was located at over 7000 ft elevation on a curvy road so I did get a little car sick anytime we went anywhere. Besides that I enjoyed this place!

  • Stayed May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 26, 2014

4 nights in May, it's a big complex but well run. Staff were great on arrival, very polite an helpful, gave us free wifi. Room was nice and big, gas fire, kitchenette, comfy beds. The outdoor pool was lovely even though it snowed, hot tub was nice, jacuzzis everywhere as far as I could see. There are a lot of road works on the way up to the hotel on kingsbury grade but if it's only for a few nights it's fine. If you do stay, go to the Genoa bar, 20 mins away and get food in Jt's basque restaurant near by. Cheap, lovely and filling. I'd stay again. I'd avoid the fox and hound.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ridge Tahoe

Address: 400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449
Location: United States > Nevada > Lake Tahoe (Nevada) > Stateline
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Stateline
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Ridge Tahoe 3*
Number of rooms: 302
Official Description (provided by the hotel):
The Ridge Tahoe sits high atop the Sierra's at 7,300 feet above sea level. Views are of the Carson Valley some 3,000 feet below and of the mountains. The property is spread out over 11 acres and connects with Heavenly Valley's Nevada, Stagecoach Lodge. Our on-site skier express lift provides free transportation directly to the stagecoach lift. Shuttle service is provided at no charge to and from the casino's in Stateline. Our property offers two bedroom suites, sleeping 6-8, one bedroom suites, sleeping four and deluxe hotel units, sleeping 2-4 guests. All two and one bedroom suites have full kitchens and fireplaces. Our 45,000 sq. feet clubhouse is the center piece of the resort where guests can enjoy all the amenities of a full service resort. Spa, Recreation, dining, deli, market place, concierge services, business center, full fitness center, 4 tennis courts (one in-door), two swimming pools (one in-door), BBQ's, Ping pong, full kids club program, guided hikes, rock climbing, snow shoeing and much more! The best part of the Ridge Tahoe is our people, we care very much about our guests and their vacation experience. ... more   less 
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Also Known As:
The Ridge Tahoe Hotel Stateline
Ridge Tahoe Hotel Lake
The Ridge Tahoe Lake Tahoe (Nevada)/Stateline, NV

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