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“Set realistic expectations and you'll have a good time.” 4 of 5 stars
Review of The Ridge Tahoe

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The Ridge Tahoe
3.0 of 5 Resort   |   400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449   |  
Hotel amenities
Ranked #1 of 8 hotels in Stateline
Boston
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Set realistic expectations and you'll have a good time.”
4 of 5 stars Reviewed January 19, 2014

This was our second trip to the Ridge Tahoe and we stayed in the Cascade building. The two bedroom apartments are large, clean, and comfortable. We had a plethora of towels and mid week housekeeping service. While the Cascade building is not luxurious, it met our needs and we were comfortable. On Friday night, we had trouble with our shower and maintenance arrived within 15 minutes to fix the problem and we received a follow-up phone call. On the sixth floor, there are two nice hot tubs one indoor and one outdoor that are well maintained. Know ahead of time that you do require a car if you want to drive to other Heavenly runs or into South Lake Tahoe. I would not call the Ridge ski in and out but it is a short shuttle ride or car trip down to the Stagecoach lift. As the snow is poor this year, Stagecoach may be closed on some days. The lodge staff are pleasant and we encountered no pressure for a timeshare presentation. If you are looking for the luxury resort experience, this is not the place for you. If you want a convenient ski condo and are not interested in spas or night life every night, you'll have a good time. I hope snow arrives soon.

Room Tip: The upper floors offer a great view. We had no problem with noise.
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Stateline
1 review
2 of 5 stars Reviewed January 15, 2014

We had to ask to be moved to another room because the door between our room and the one next door provided no buffer for sound. We could hear every single word spoken next door. The room we were transferred to was nice but we had only one set of towels and no coffee and no shampoo. I won't stay there again.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 12, 2014

First let me start with the good things.. The 2 bedroom apartment is HUGE. It has a really equiped kitchen with Sleep number beds, bathtube, a large living room and is a very very cozy place. Childrens loved the room !

Also a few miles ( maybe 10 ) from the hotel is the city of south lake with a lot of good restaurants, supermarkets, gas stations etc..

What I did not liked.
The hotel should be a ski in / ski out place. The lift that takes skiers to the mountain is broken with no estimates to be fixed. 2nd. The hot pool is not hot... It was actually cold, 3rd There wasn't much snow this year so the trails are ICY.. If you haven't payed your vacation go somewhere else if you want good ski Conditions ( January 12th -2014 now)..

Room Tip: If you have kids DEFINETELY go to the 2 bedroom apartment...
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  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waco, Texas
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 8, 2014

We traveled 12/29-01/5/14 We had a two bedroom condo in the Nagle 11 building. The room itself was nice. Nothing to rave about. The sleep number beds are NOT comfortable. I do have to admit the weather was not our friend during the week. There was barely any snow on the ground so that part of the vacation was not what we expected. I will say this...you are trapped without a car. Yes they do have a shuttle that runs every hour to and from the stateline casinos but it's not very convenient especially having to deal with drunk idiots. There is NOTHING to do at the resort, if you want to play tennis you MUST make a reservation. There was no indoor basketball court and hardly any activities for teenagers! They will try to get you to sit in on one of their "PRISONTATIONS" about timeshares. I cant' believe people still fall for this. They only have ONE restaurant for the whole property and they are only open a handful of hours during the day so if you miss it you're screwed out of a meal! The gym seems outdated and they machines that have a tv do not have the sound wired for headphones so it's pointless! The spa is very overpriced. Go into town and you'll get a better deal. Housekeeping is great and so are the concierges. They just really need to update the resort activities and provide more dining options!
I cannot say I would go back. This was our third stay here.

  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Mexico City, Mexico
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 7, 2014

The ridge is a great resort. It has al the amenities needed. It depends what you want for your trip. If you only go skiing and then stay in the resort it is great because you have very near by the Stagecoach lift to go up to Heavenly Ski Resort. You only take a bus to take you down to the lift and it takes a couple of minutes. Nevertheless the resort is a bit far from the casino area and the gondola which is the place to go out at night to have dinner or to the casino. Then you need to have a 15 minute drive downhill. So it depends what the focus of your vacation is.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2013

We have been owners and have visited The Ridge every year for 13 years - always in the winter. This resort has a greal deal to do (indoor/outdoor pool, spa, games, etc) and the people are very firendly and helpful. All the buildings have been recently refurbished and are very roomy. An excellent place to visit and enjoy all the amenities - they have activities for all ages. Every massage therapist is excellent and the prices are similar to other spa facilities.

Room Tip: all rooms are great
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousand Oaks, California, USA
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 8, 2013 via mobile

We stayed in a large 2 BR unit (#1172). This is a top floor location in the Naegle 11 building. There is underground parking and elevator services the units. Inside we found the unit nicely decorated, quite large and had beautiful views. Everything we needed could be found in our unit, from kitchen supplies to floor heaters to humidifiers! When we needed service on our fireplace the engineering was at our door in minutes. Same story for housekeeping. The staff were all professional and very nice. The property has many options, something for everyone. Spa, racketball, full gym, pool and billiard tables, game room, walking trails, tennis and more. We came for skiing, but the outdoor activities, pool and proximity to the lake beaches make this a true 4 seasons vacation choice. The only negative I can comment on is the options for dining. There is only one restaurant and it is only open during the evenng hours. They do have a deli counter that serves all day long. We had breakfast at the deli, and the food was of good quality. We hit some bad weather, making travel at night unappealing, we were excited to see a fine dinning option onsite, but we were not able to enjoy the restaurant as it was booked for a private party each night we stayed at the property. There is no other sit down dining options on the property (Deli offered limited seating) We ended up getting delivery from a local pub, and the food was okay, but not the experience we had hoped for. Overall I would definitely recommend this property! Lots to do for all ages any time of the year!

Stayed December 2013, traveled with family
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Additional Information about The Ridge Tahoe

Address: 400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449
Location: United States > Nevada > Lake Tahoe (Nevada) > Stateline
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Stateline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Ridge Tahoe 3*
Official Description (provided by the hotel):
The Ridge Tahoe sits high atop the Sierra's at 7,300 feet above sea level. Views are of the Carson Valley some 3,000 feet below and of the mountains. The property is spread out over 11 acres and connects with Heavenly Valley's Nevada, Stagecoach Lodge. Our on-site skier express lift provides free transportation directly to the stagecoach lift. Shuttle service is provided at no charge to and from the casino's in Stateline. Our property offers two bedroom suites, sleeping 6-8, one bedroom suites, sleeping four and deluxe hotel units, sleeping 2-4 guests. All two and one bedroom suites have full kitchens and fireplaces. Our 45,000 sq. feet clubhouse is the center piece of the resort where guests can enjoy all the amenities of a full service resort. Spa, Recreation, dining, deli, market place, concierge services, business center, full fitness center, 4 tennis courts (one in-door), two swimming pools (one in-door), BBQ's, Ping pong, full kids club program, guided hikes, rock climbing, snow shoeing and much more! The best part of the Ridge Tahoe is our people, we care very much about our guests and their vacation experience. ... more   less 
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Also Known As:
The Ridge Tahoe Hotel Stateline
Ridge Tahoe Hotel Lake
The Ridge Tahoe Lake Tahoe (Nevada)/Stateline, NV

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