We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lock-out unit vs. 1 bedroom unit - review” 4 of 5 stars
Review of The Ridge Tahoe

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Ridge Tahoe to your Saves list
The Ridge Tahoe
3.0 of 5 Resort   |   400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449   |  
Hotel amenities
Ranked #4 of 8 Hotels in Stateline
Tucson
Level Contributor
370 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 326 helpful votes
“Lock-out unit vs. 1 bedroom unit - review”
4 of 5 stars Reviewed July 15, 2013

This property sits high up on the mountain and contains 302 units within several very tall towers. The buildings are huge multi-story towers, many rooms have views down into the valley. Both weeks were Interval International trades for us with the first week being a bonus-week (in what is called a lock-out hotel-style room) and the second one being an exchange into a very big one-bedroom unit. The resort is about 30 years old.

The complex has just about anything you could want: great hiking trails between the Nagle buildings, tennis clinics at no cost (limited to 8 people per class so call recreation ASAP to sign up Friday morning as soon as the sheets come out because the openings rapidly fill up), a full-sized fitness room with loads of equipment, handball courts, shuffle board courts, basketball, pools, miniature golf, cooking demonstrations (we were there for a salad demo), wine tasting ($15 pp and 6 different tastes with a nice explanation of the different wines), and a full service restaurant with limited hours of operation.

The lock-out was equipped with a king-size bed, very ample bathroom with double basins, a bar sink in the bedroom with a microwave and a small 34" high frig which did not keep things very cold. There are barbeques on the 3rd floor deck of the Plaza building. The assortment of dishes was limited (no bowls, no wine glasses, no soup/cereal spoons, no wine cork extractor, no can opener, no bottle opener, no sharp knife) and there is only one small crank-out window for ventilation. The maintenance person had to come and unhook the chain on the window so we could crank it open a little bit more. It was incredibly hot in that room and everywhere in that whole building; room temperatures easily exceeded the high 80's day and night, even with 3 fans running constantly and the hallway door propped open with our suitcase. The fans sounded like a waterfall (think Niagara Falls) and it was difficult to sleep. There is no air conditioning in any of the guest rooms in this complex. We moved a night stand in front of the window and put a fan on that to pull moreutside air in. An ironing board propped the drape open (window is on the non-opening side of the drapery assembly). The room also has a small round table and 2 chairs. Guest laundry is in another building but it is complimentary and worth the little walk.

Week number 2 was spent in a very generously proportioned one bedroom in the Cascade building and the one bedrooms come have a full kitchen with everything you would need. Two barbeques are up on the top deck. The kitchen and bathroms are very dated but we understand from reading outher reviews that there is a remodeling project underway and these rooms will be updated in the future. The furnishings were charmingly lodge-inspired and the quality was very good. If these rooms do undergo a remodel in the future, we would hope that the high quality of furnishings would be maintained. Laundry is on each floor (complimentary).

The Ridge has an agreement with the BlueGo bus service and you can ride for free (non Ridge bus users pay $2 pp). If you take the bus to the Transit Facility, you are very, very close to the center of town where you can catch the gondola for a great ride up the mountain to the ski lifts (even in the summer) and hiking and lots of fun activities and great views. The cost is $$ but worth it. If a storm blows in, the trip is cut short (as ours was) and you can go to their customer service desk and ask about a refund or a return trip another day. We were up on the lift when a lightning storm was making its way over (it was 20+ miles out at the time and moving fast) and everyone got moved off the mountain with no problems. Also, the Base Line Pizza Company is near by (worth searching it out) and they had the best pizza we'd eaten outside of Italy. The fire roasted vegetable pizza was truly excellent. The Raley's grocery store is near by and within walking distance of the transit facility.

If you get off the bus at the County offices (one stop before the end of the route which is the transit facility), you can cross the street for a wonderful walk through a meadow path, down to Nevada Beach. On weekends, it is packed and there is a person who rents kayaks and pedal boats. Many of the beaches in South Lake Tahoe are private so it is especially nice to find a large public beach with restrooms, barbeque pits, and RV camp sites.

We have been told by maintenance and housekeeping staff that the temperatures have been heating up considerably over the past 17 years and, although this was originally built as a ski resort (super-close to ski lifts), it is a year-round destination now. As the owners and management go forward with the remodel and update efforts, may I suggest that they take out the baseboard electric heating in at least one of the guest rooms and install the hotel style under-window a/c & heat combo units? The Cascade building was one of the coolest buildings (based on conversations with maintenance) but some buildings are real ovens and border on unhealthful. The upper pool near the Cascade building needs some work; the deck is lifting away from the tile and there is a large gap between those areas, which has evidence of past caulk repairs (this is near the 3' bump-out). I only used this pool once (it was pretty cold, even in July) and did not use the other pools.

Although their literature says the check-out time is 10 a.m. and, if you don't check-out in time, a charge of $20 per hour will be incurred, we saw so very, very many people checking out well after 11 a.m. (some closer to noon) during our entire 2 week stay. We think this piece of written information must have been changed now but just didn't get revised in their literature.

Room Tip: Cascade Building rooms are cooler because of where they are located in the development (according to...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

486 reviews from our community

Traveler rating
    145
    194
    63
    52
    32
See reviews for
196
158
8
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Coeur d'Alene, Idaho
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 9, 2013

The resort itself, is very nice with everything you could want. Location and views are great. They provide shuttle service to town and casinos, and also around the resort. Staff was excellent. The maid service seemed a little lazy. They were to exchange our towels daily, and that didn't get done, so on the 3rd day I had to call them. There is no AC. I would never go in warm weather months. Even if it is 60 degrees outside, the room is like an oven. We did not get one good night sleep in 2 weeks. There is a fan in the room and they provide a small portable fan, but it is still very hot. They do not provide shampoo either. I have never stayed in a place that didn't provide shampoo.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wildomar, California
Level Contributor
163 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed July 8, 2013

Pretty far out of town, but the Blue Go goes there and will take you to town for free. LOVED the view from our room!!! There were a couple of staff members who went out of their way to make things comfortable for us. Lots of fun activities for the family. There is no a/c, but with the windows open, it was still comfortable in July. Would love to stay here again!

Room Tip: Our room was in the tower, and we had a GREAT view. We had room 1846.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manvel, Texas, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

My family and I have gone to The Ridge Tahoe for over a decade and enjoy every stay! There are many wonderful views and amenities in the rooms to enjoy. I always enjoy the spa after a long day skiing or hiking.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bremerton, Washington
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2013

I stayed at the Ridge in early May, and the weather was very nice, in the 80s. The main pool and spa was open, the secondary pool opened mid-week while I was there. The 1 br apartment had a full kitchen and soaking bathtub, with a separate shower. Places to stow clothes during the one week stay, and an in-suite laundry! And though there was no A/C, there were overhead fans to keep the room cool. The room did have a small balcony, but the view from my condo was not very good. Try to get a room facing east towards Reno. That valley view was spectacular.

I loved the daily exercise classes in the morning, great way to start the day. They also had evening movies. Plan to cook your own meals, though. The restaurant at this place was closed due to the earliness of the season. However, it was only 8 miles to So Lake Tahoe and restaurants at Stateline, so there were plenty of options for dining out. The Chart House was especially wonderful, and only about 5 miles from the resort.

THE BEST, though, was that I signed up for a cooking class with Chef Stephan, and even though I was the only one present, he proceeded to give me the royal tour of his kitchen and several great tips on marinating, grilling, reductions for sauces, etc, and we had a wonderful dinner of shrimp salad, grilled chicken with veggies, and lava cake for dessert. It was well worth the $95.

I would definitely recommend this place for a getaway. I was by myself and still had a great time.

Room Tip: Ask for a room with a view of the valley towards Reno...
See more room tips
  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 30, 2013

I got this resort for Tahoe in really cheap price compared to others, was worried little bit as it was 8 mile far from downtown and lake shore, but it came like a great surprise....it is really out from that downtown casino crowd, on mountain top ,....wow...you will feel you are in vacation....but can reach lake in 10 mins..
We reached there early, but they allowed us early check In as room was ready, that is great....a really big resort, you have pretty much everything, sauna, swimming pool, children's park, indoor games, kids activities, movies, and tons of things......we got a condo on tower building fifth floor....
We requested for a view room....got completely mesmerized by the view, oh mine,..it was really gorgeous...amenities, room decor, balcony and full glass window in living room view.....I can give five stars just for this ....It was a one bedroom condo, everything you need they have kept, tons of glass sets, dishes and kitchen accessories in brand new wonderful kitchen.....sofa, dining table, all the lampshades and decor was very elegant...two tv s, DVD players, fireplace, dishwasher, washing machine too...so stay was awesome...my kid loved the resort...they have a tourist centre for all discount tickets and that lady wad really helpful, there was a store where you can get medicines, fruits, frozen entrees and souvenirs...what more we can ask for,,ohh they have sleep number bed with remote and a deep wonderful tub....
Some problems, you need to pay for wifi ,that is disappointing.. They don't have AC ,it was hot in June, they gave a fan in bedroom,but still hot...and you cannot ask for coffee and creamers daily...

Room Tip: Ask for mountain view room..
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 23, 2013

The property is located on top of Kingsbury Grade, which is about 15 minutes from Hwy. 50. The resort has several buildings, and have a very convenient bus that will take you around as well as to the casinos. There are plenty of planned activities at the resort. There is 1 deli and 1 restaurant. The restaurant was not open while we were there. They do have a happy hour in the bar, but the prices are pretty high.

We were there for 1 week, and had a 2 bedroom unit with a fireplace. Kitchen is well-equipped, and the beds are all Sleep Numbers. The pillows were too puffy for me. The resort gives you a complimentary cleaning by the maid service halfway through your stay. The carpet needed vacuumed better when we originally arrived. The windows and doors leak cold air, so if you went in the winter, that might make it uncomfortable.

Room Tip: We were in the Naegle 10 building. The view was of pine trees, which was nice. If you were in the...
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to The Ridge Tahoe? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ridge Tahoe

Address: 400 Ridge Club Dr., P.O. Box 5790, Stateline, NV 89449
Location: United States > Nevada > Lake Tahoe (Nevada) > Stateline
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stateline
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Ridge Tahoe 3*
Number of rooms: 302
Official Description (provided by the hotel):
The Ridge Tahoe sits high atop the Sierra's at 7,300 feet above sea level. Views are of the Carson Valley some 3,000 feet below and of the mountains. The property is spread out over 11 acres and connects with Heavenly Valley's Nevada, Stagecoach Lodge. Our on-site skier express lift provides free transportation directly to the stagecoach lift. Shuttle service is provided at no charge to and from the casino's in Stateline. Our property offers two bedroom suites, sleeping 6-8, one bedroom suites, sleeping four and deluxe hotel units, sleeping 2-4 guests. All two and one bedroom suites have full kitchens and fireplaces. Our 45,000 sq. feet clubhouse is the center piece of the resort where guests can enjoy all the amenities of a full service resort. Spa, Recreation, dining, deli, market place, concierge services, business center, full fitness center, 4 tennis courts (one in-door), two swimming pools (one in-door), BBQ's, Ping pong, full kids club program, guided hikes, rock climbing, snow shoeing and much more! The best part of the Ridge Tahoe is our people, we care very much about our guests and their vacation experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Orbitz, Odigeo, TripOnline SA, getaroom.com, Cheap Tickets and Hotels.com so you can book your The Ridge Tahoe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ridge Tahoe Hotel Stateline
Ridge Tahoe Hotel Lake
The Ridge Tahoe Lake Tahoe (Nevada)/Stateline, NV

Owners: What's your side of the story?

If you own or manage The Ridge Tahoe, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.