I was very pleasantly surprised at the quality of this property, as well as the depth of customer service by the staff. When I arrived on Saturday afternoon the on-duty staff was in a staff meeting in the rec area. As I waited I overheard management emphasizing various minutia of site maintenance that would improve the guest experience, such as physically breaking up snowpack/ice in the parking areas that would make for a safer and better visitor experience. Although this is a timeshare condo property, as a non-timeshare guest I was repeatedly treated as if I was an owner. I have stayed in Lake Tahoe over 60 nights the past 2 winters and this was the highest quality lodging experience, by far. What made it best is the 5-star service at 2-star prices
- Also Known As:
- The Lodge At Kingsbury Crossing Hotel
- The Lodge At Kingsbury Crossing Hotel Stateline
- The Lodge At Kingsbury Crossing Lake Tahoe (Nevada)/Stateline, NV
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