Stayed over the holidays. Place has a great location and fairly nice and large rooms with two bathrooms. Hotel lobby has nowhere to sit other than in the Casino (bring your gas mask unless you are a smoker, the air is unbreathable). Customer service stinks at this hotel - understaffed, front desk staff is rude and/or indifferent, hard to get housekeeping on the phone (but they do come wake you up before 9 a.m. if you forget to put your do not disturb light on). Not a relaxing or comfortable place to stay unless you smoke and stay in the Casino the whole time. We skied so luckily did not have to spend much time in the hotel itself.