upon arrival there was only one valet on a sunday afternoon, literally running to pick cars up and drop cars off. then the very rude and uppty hotel clerk, she did not want to be bothered with any of my ?'s or concerns about anything....WIFI is a joke it is so outdated that nothing but a laptop works and it isn't FREE to their hotel guests......walking to our room there had been someone's lunch tray for room service to pick up and it been there long enough the aujus from the french dip sandwich was gelling......we walked into our room; right there in the entry was a used dental floss string. i kicked it to the side of the entry, one i don't want to pick it up and two to see if the maids would clean .......the air/heating in the room was so poor we turned it off. the beds are horrific, my husband spent most of our two long nights there on the floor........the room service tray was in the hallway the second day, too, no one had picked up the tray......the next day when we returned to our room after the maid had been there, that dental floss had not been touched it was in the same spot as it was before......and the baby powder that was spilled on the bathroom floor from getting ready that morning was still on the bathroom floor. ALL the decor; the headboards and all the technology is so outdated and old and DIRTY!!!!!!!!
WE WILL NEVER STAY THERE AGAIN!
We upgraded our room for a view of the lake at a 30.00 a night fee and that was the only thing great about the whole hotel was the view of the lake...
the second morning we were all three so miserable, that we were up and packed and out of this horrible hotel priot to 8 am and we usually stay until the check out being 12 pm here. No way, not at this dirty uncomfortable place. there was only one chair and two queen beds no coffee pot in room and no refrigerator either.
We feel that a refund is appropriate, that is for sure........
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- Also Known As:
- Montbleu Resort Casino And Spa
- Montbleu Hotel Stateline
- Montbleu Lake Tahoe
- MontBleu Resort Casino & Spa Lake Tahoe (Nevada)/Stateline, NV