I have an unauthorized charge to my checking account for the amount of $200 on July 15th from this holiday inn. My wife and I a little while ago checked in there for a figure bodybuilding competition. She used tanning oil that got onto the sheets in the bedroom. The stuff she uses WASHES OUT. Later we get a call from the manager stating that they were going to charge us $200 for the linens. I told her that it was ridiculous, linens don't cost $200. We are in the hotel business and we know better. The manager that I was speaking to told me that she would call me back with exactly what type of sheets were on the bed and I stated we would replace them because my father in law owns a holiday inn. When the conversation was finished, the next day I noticed a $200 charge on my account that I did NOT authorize. The manager has not called me back and I have called back but did not receive an answer. This was one of the worst hotel experiences that we have encountered.
- Also Known As:
- Holiday Inn Reno-Sparks Hotel
- Holiday Inn Reno-Sparks Hotel Sparks
- Official Description (provided by the hotel):
- This new hotel in Sparks, NV offers quality amenities and a central location to Reno & Sparks attractions. Stay with us at the newly renovated Holiday Inn Reno - Sparks, located off I-80 in the Reno - Sparks region. Our hotel is less than four miles from Reno-Tahoe International Airport (RNO) and provides a free airport and local area shuttle for your convenience. Families seeking lodging in Reno, NV will love staying at our hotel. Reno,NV is a wonderland of exciting activities, all within close proximity of our Sparks hotel. Nearby attractions include world-famous casinos, Legends at the Sparks Marina, National Bowling Stadium, University of Nevada, Reno, Nevada Museum of Art, Reno Livestock & Events Center and Wild Island Adventure Park. Also nearby are the numerous outdoor adventures of Lake Tahoe, which include world-class skiing, boating, hiking, biking and golfing. Corporate travelers can feel at home as they enjoy our choice Reno accommodations. Situated within sight of the Sierra Nevada Mountains and downtown Reno, our hotel offers easy access to many local businesses and industries. In addition, we provide a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While lodging at our Reno - Sparks hotel, you can enjoy the seasonal, heated, outdoor pool, 24-hour fitness center and a full-service restaurant and bar where Kids Eat Free. ... more less
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