1st off our standard room was gross,smelled,wallpaper coming off walls.There were shower nozzles used for sink nozzles,carpet was stained badly,pool small no shade or seats.food sucked,everthing over priced,staff rude,not worth even half the $$

We have stayed in this hotel for years. Have always been impressed until this last stay.
The place was dirty. We stayed in the Summit Rooms. They were dirty. The light in the shower had no cover. The bare wires were exposed along with the light bulb. Half the lights in the room didn't work. The floors were dirty.
The entire hotel appeared not to have been cleaned in a very long time!
The food was BAD. Served cold. Looked like it was yesterdays left overs.
Have cancelled a reservation we had in August.
We will not go there again.

I am accustomed to Hotwire overrating their lodging offerings, but 4 stars for the GSR is way over the top. It's a decent enough property and the owners are doing a good job of maintaining this 30+ year old facility, but don't expect a 4 star resort. As is often the case in Reno (and Vegas), these properties make a lot of their dough on nickels and dimes. $5 resort fee and a $12.99 per day internet fee made my Hotwire deal not such a deal in the end.

The GSR is isolated. You can't stroll to another casino or eat anywhere else without getting in your car or a cab. The hotel is surrounded by parking lots. Beyond that is a freeway and commercial and warehouse zones. The food is OK but limited. If I were visiting Reno for the first time, Id choose a place downtown...closer to more choices in dining and entertainment.
I'd get a place downtown. At least

What a crap-hole. The staff is rude and unhelpful, lying and non-professional. I booked a non-smoking room with two double-beds. I was refused to get the non-smoking room. Plus, I had to argue for more than an hour to get a room with two double beds! (even though I ordered that). What I was offered is a room with a single bed and one rolling bed - huh? I got two double-beds after a fight. After some hard time arguing with the front desk girl and getting the smoking room, I start to head away from the counter and overhear another clerk asking next customer if they wanted a smoking or non-smoking room - what a bunch of clowns! I asked again and was told the hotel is 100% sold out! On a regular weekend, no golf tournaments around, off-season, looking 50% empty inside and out. The smoking room I got was on the ground floor, with window overlooking outside nightclub - extreme noise level from 9pm to 4am. And then some pothead was smoking marijuana right outside of my room door all night with all smoke getting in the room. The room was dirty, smelly and ugly. Worst experience ever. 1 star for nice (and expensive) restaurant downstairs. Never again.